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AIRMASS AIR CONDITIONING & APPLIANCES

Heating and Air Conditioning, Water Heaters, Appliance Repair - Small,

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
2.5
value
4.0
professionalism
2.5
responsiveness
3.0
punctuality
2.0
Showing 1-2 of 2 reviews

Richard V.
08/2017
1.0
heating & air conditioning/hvac
  + -1 more
Unresolved. We have contacted a new A/C company to help us. We will see if Goodman will expedite the parts. In the mean time we have a serious health situation with the residents.
Description of Work: Cruz installed a Goodman Air Conditioning unit in a residence that we purchased in Bonita Springs Fl in May of 2017. On August 7th, 2017, the unit stopped working. Alfredo Cruz, the owner, refused to come out and look at the unit. He said the warranty was a parts warranty and that we should contact Goodman to get a new part. He then advised us to find someone to install it as he was busy. The home houses mentally ill low income residents. It is 95 degrees and there is no Air Conditioning ! He was belligerent and completely uncooperative. We contacted Goodman and are attempting to resolve the problem. Mr Cruz basically said he lives too far away to deal with it. Do NOT use this guy! He is a crook!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


BETTY M.
09/2007
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
He has worked for my roommate's family for 15 years or so. He will get here but he can be very late, which is okay because I'm home most of time. He does a thorough job. He can be sloppy at times and he doesn't clean up well after himself.
Description of Work: He replaced my 30 gallon hot water heater with a 60 gallon one and repaired the pump on the air conditioner for our 4 bedroom, 3 bathroom home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$400

    Contact information

    6610 SW 24th St. , Miramar, FL 33023


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters,
    Appliance Repair - Small,
    Appliance Repair

    FAQ

    AIRMASS AIR CONDITIONING & APPLIANCES is currently rated 2.5 overall out of 5.
    No, AIRMASS AIR CONDITIONING & APPLIANCES does not offer free project estimates.
    No, AIRMASS AIR CONDITIONING & APPLIANCES does not offer eco-friendly accreditations.
    No, AIRMASS AIR CONDITIONING & APPLIANCES does not offer a senior discount.
    No, AIRMASS AIR CONDITIONING & APPLIANCES does not offer emergency services.
    No, AIRMASS AIR CONDITIONING & APPLIANCES does not offer warranties.

    Contact information

    6610 SW 24th St. , Miramar, FL 33023