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Terry Sowell Roofing

Roofing, Skylights, Hauling

About us

Additional phone numbers - (850) 862-2552, (850) 683-3553. Additional contact names - Michelle Sowell, Ashlie Sowell. Thank you for checking us out on Angie's list. We have been in business since 1960 and service Okaloosa,Walton, Escambia, and Santa Rosa counties.We do not sub-contract our work. All of our employees work directly for us and are covered by Worker's Comp and General Liability. Please contact us today for your FREE estimate.

Business highlights

65 years of trusted experience

Services we offer

Re-Roofs, Repairs, Metal Roofing, Modified Bitumen, and much more.

Services we don't offer

We do not repair metal roofs or install tar & gravel roofs.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

%



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.3
value
4.0
professionalism
4.3
responsiveness
4.1
punctuality
4.3
Showing 1-7 of 7 reviews

Leigh K.
02/2016
5.0
roofing
  + -1 more
The contractor showed up when expected and went to work removing shingles on the roof and the vinyl siding on the chimney. He found the flashing was poorly installed and caused the rot which caused the leak. He replaced the decking, repaired the trusses, rebuilt the chimney frame, installed a cricket, laid moisture barrier, flashed the chimney and replaced the shingles with look-alike shingles that matched the old shingles nicely. Part of the contract was to put in a roof vent for the 2nd bathroom fan (it was installed exhausting to the ridge vent by the builder-not to code). This he did on the second day. The crew completely cleaned up after themselves and left the area in pristine condition. I would recommend Terry Sowell to anyone who wants a quality job at a very reasonable price. This company deserves 5 stars. Please note: I received 3 quotes from well known roofers, with good reputations, in the area.
Description of Work: Replaced rotted decking around my chimney to stop a roof leak. Install a roof vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

Richard L.
03/2015
5.0
roofing
  + -1 more
unknown
Description of Work: New Roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Ray S.
02/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Reroofed a 3-bedroom house. Removed old shingles, replaced several rotten sections of plywood, installed new flashing around chimney, and new shingles. Completed job in 1-3/4 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

steve C.
12/2011
1.0
roofing
  + -1 more
DO NOT USE........ worse t experience in my 57 years.
Description of Work: The worse service I ever received. When giving estimate for roof they were nice, but once they started to work on the roof they ignored all requests not to trample the garden, step on open water pipe being repaired and worse, they broke a window. After the job was done I kept finding tons of nails in the yard. It gets worse. When the county inspected their work, it failed. Terry Sowell's roofing was to follow up and make the necesarry repairs, They kept promising to come out but wouldn't show. If you followed up to see when they were coming out, they were rude. Even the receptionists stated they could not get their workers to work . After numerous promises of coming to make the repairs, I talked to Terry Sowell himself to try to get a firm commitment when they would be coming. He blamed it on my house's age (this was the first time I heard this) and was ticked that I was following up on when they were going to repair the roof according to the inspector's report. He told me to shut up, made more excuses, leaving me wondering if or when they wold make the repairs. This is still an ongoing issue, but after paying them in full, Terry Sowell and staff are the most unprofessional people I have dealt with in my 57 years. If all is done correctly and you have no problems, than you may be satisfied, but if there are problems with your roof, it will be h getting them to take care of it once you paid. And to think, their work came with a guarantee -- good luck on getting them to honor it. Only use them if you know they will complete the job without any problems -- but if their are problems be ready to put up with them making promises they can't keep, they don't bother calling you to let you know they are not coming and if you don't mind being treated rudely and them treating you as if your time does not matter, than they are the roofers to use.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Response from Terry Sowell Roofing
The person that wrote this comment was to ashamed to use his correct name but we know who he is. His roof has passed inspection and everything is fine. This is the first I have heard about his garden being trampled on. When we completed the roofing job this customer was happy and paid in full. When the inspector came out he found a piece of trim below roof level that was not in our contract to fix and the inspector failed the job for cosmetic reasons nothing to with workmanship. This customer would call the office several times a day harrassing the secretaries wanting to know a specific time that the workers would be there to fix the problem. The roofers were on a large house and kept getting rained out so it took longer than expected and we couldn't set an appointment. This customer had NO LEAKS and no workmanship problems just a cosmetic issue that was already like that before we roofed his house. Mr. Sowell corrected this problem for the customer FREE of charge. We have been in business since 1960 and couldn't have done that by doing work like this customer stated.

Kimiko S.
12/2011
4.0
roofing
  + -1 more
They were okay. The communication was a little hard but they were very nice. They did a good job. It was very good but not excellent. The price was fair. The workers were excellent. They didn't even have the paper submitted when the inspector was supposed to come so it was not really great.
Description of Work: I used Terry Sowell Roofing for roofing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Terry Sowell Roofing
We did the best we could with speaking to her because she speaks broken English so I'm sure it was hard for her to understand us as it was for us to understand her. She stayed on the roof the entire time the job was being done and had she had no complaints and was very happy when we finished the job. The paper she is speaking of is a Notice of Commencement that the homeowner has to sign in order to their final inspection. The permit was pulled for the job and it passed inspection the first time the inspector came out.

Debbie M.
08/2011
5.0
roofing
  + -1 more
Terry did abosolutely fantastic work. The first thing I noticed and appreciated was that the fact that they bring a trailor on the property so they can consistenly throw away debris and garabage. Everyday they left, you could hardly tell they were there they cleaned up so well! I would describe Terry and his crew as extremely hard working, incredibly respectful and a pleasure to work with. They were puntcual and prompt and the roof looks better than ever. I highly reccomend their services.
Description of Work: Terry re-roofed my entire home and replaced the rotten wood around the chimney and the back and west side of the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Response from Terry Sowell Roofing
Thank You !!

Jean B.
04/2011
5.0
roofing
  + -1 more
The job went well. When the crew arrived, the materials had already been delivered and placed on the roof. The guys got right to work. There were 4 guys working on the job and even though one had a death in the family while he was working on our house, they were still able to finish the entire job in the 2 1/2 days they said they would. They did a great job and tidied up after themselves. I would definitely hire them again.
Description of Work: The crew removed the old roof down to the wood, checked for bad spots, repaired a leak we knew we had, replaced the 3 skylights, installed new roof vent covers, installed the new underlayment and shingles. In addition removed all debris and did an extra thorough check for nails laying on the ground.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Terry Sowell Roofing
Thank You !!

    Contact information

    6618 Munson Hwy, Milton, FL 32570


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Skylights,
    Hauling

    FAQ

    Terry Sowell Roofing is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Terry Sowell Roofing accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Terry Sowell Roofing offers free project estimates.
    No, Terry Sowell Roofing does not offer eco-friendly accreditations.
    No, Terry Sowell Roofing does not offer a senior discount.
    No, Terry Sowell Roofing does not offer emergency services.
    Yes, Terry Sowell Roofing offers warranties.
    Terry Sowell Roofing offers the following services: Re-Roofs, Repairs, Metal Roofing, Modified Bitumen, and much more.
    We do not repair metal roofs or install tar & gravel roofs.

    Contact information

    6618 Munson Hwy, Milton, FL 32570


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM