Sootmaster Chimney Sweep LLC

Good rapport and value

Patrick and his crew explained the entire process prior to starting the project. They arrived on time and were willing to answer additional questions I had during the process. The job was completed on time to include providing me with before and after photos. They were respectful of my property and I would definitely recommend them to everyone in need of chimney repairs / services. KEEP UP THE GREAT WORK!

Very prompt and professional

Patrick was very professional as was his helper. They were prompt and did an excellent job and cleaned up afterwards.. I would recommend him to anybody!!! Thanks guys!!!

Professional, knowledgeable and informative. Just read the other reviews - I don't need to repeat all of the positive comments, but I can confirm all of them! Fantastic!

Patrick was just what we were looking for after a bad experience. He was punctual , informative and very professional. We would use him again!!

Patrick was very professional and thorough. He communicated his plan and followed through as agreed. He was excellent at communicating the time he would be there with a confirmation call ahead-of-time. I would definitely recommend him to anyone needing chimney services!

Great customer service! Quick easy and painless! Who could ask for more? Highly recommend !!

Patrick is great, he showed me everything that was needing repaired. Before and after pictures. He is very professional and his work is of good quality. I would recommend him to any one who needs chimney work done.

Patrick was very professional and punctual. He is skilled at what he does. I would recommend him to anyone.

Patrick came out to inspect my leaky chimney chase/cap the same day I called him, all in the middle of a hellacious downpour. I told him he didn't have to climb on to my very steep roof that day given the bad weather conditions, but he insisted he'd be fine and climbed up anyway. He spent 20-30 minutes in the pouring rain on my roof getting measurements, and when he came down he insisted that he continue to stand in the rain outside my front door and tell me his findings since he was "soaking wet and didn't want to get my floor dirty," despite my attempts to invite him in out of the weather. He worked with me on the overall cost of the replacement chase and cap, and was out within days of the new pieces being custom made to install them. He is extremely professional, easy and quick to get in touch with, courteous, polite and reasonable. His products also came with a 10-year warranty, which is wonderful, and he took photos before and after (and sent them to my email for my records) so that I could see the work he did from the safety of the ground. I'd hire him again in an instant.

Excellent work and outstanding public relations. Does get in touch with customer and goes everything with them and does not overcharge.