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Integral Small Engine Repair

Lawn Mower & Power Tool Repair, Knife sharpening, Generator,

About us

Hi my name is Wayne Helms. I own & operate integral small engine repair. Licensing #(984005928). I am a master service technician for small engine repair. Being a mobile small engine repair I have worked on many commercial and residential equipment professionally for over 18 years, in a mobile setting for over 10 years. If its air cooled and burns gas I'm your guy. My service call is $65.00 and $105.00 per hour for field servicing. I can also pick up and deliver your mower. Pick up/delivery is $60.00 and shop rate applies to work. My in shop hourly rate is $85.00. I will match prices with any one on parts from Walmart to lawn and garden dealers. We have a 90 day warranty on all we do remember we are conveniently located where ever you are. Also check out our new location at 5150 Chavers St,. Milton FL. 32570. .

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial mobile lawn mower repair, weed eater, chain saw, generator, craftsman, MTD, yardman, troy built, pouland, stand by generators, Bolens, Briggs and Stratton, American lawn mower, Poulan pro, Generac power systems, Kohler, Murray, portable generators, sears, Toro, Ferris, walker, Exmark, Honda, cub cadet, Dolmar & all generators.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
17%
2
0%
1
17%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.8
responsiveness
4.4
punctuality
4.4
Showing 1-6 of 6 reviews

daniel J.
04/2023
1.0
lawn mower repair
  + -1 more
Disappointing experience and apparently I am the exception to the rule, so I hope this is the case for everyone else. Called 3/7 and arranged pick up of ride on mower for the Friday. Nobody came. Called Saturday to find out about pick up, paperwork had been lost, pick up rescheduled for 3/17. Nobody came. Called Saturday and pickup was scheduled for Monday. In the text to schedule from owner was "to make up for lost time I will get it turned around by Friday so we haven't lost any time." Texted and called multiple times to find status of mower with no reply. Today (4/7) got a call with an estimate of the cost and that it would be another week to be repaired. I was told that I should come and see all the mowers that they have on site which would explain why mine was missed. Declined the offer and I'll get the mower repaired elsewhere instead. If I ever get it back - delivery is scheduled for next Friday.
Description of Work: Needed a ride on mower repaired.
Rating CategoryRating out of 5

Response from Integral Small Engine Repair
IM VERY SORRY FOR THE DEFICIENCIES YOU HAVE EXPERIENCED WITH INTEGRAL, FOR ALL THAT READS THIS, THE CUSTOMER IS 100% CORRECT, WE FAILED MISERABLY WITH [Member Name Removed]. . .I MAKE NO EXCUSE, THE MOWER WILL BE RETURNED WITH NO MORE INCIDENT, [Member Name Removed] WAS VERY PATIENCE AND COMUNICATED WELL, AS HE STATED THIS IS A ISOLATED INSODENT, AND WE HAVE ALREADY HAD A MEETING WITH MY STAFF TO SE WHERE WE/I WENT WRONG. . . WE DID NOT FOLLOW THROUGH WITH THE PROCEDURES WE HAVE IN PLACE TO PREVENT THIS FROM HAPPENING. . . . WE SIMPLY MADE SEVERAL MISTAKES AND HAVE CORRECTED THEM . . . THANK YOU [Member Name Removed] FOR BEING CORDUAL THROUGH OUT THIS, AND FOR BRINGING TO OUR ATTENSION PROBLEMS THAT NEEDED ADDRESSED, AS IT MAKES US BETTER AT WHAT WE DO. . .

Steve G.
06/2017
5.0
lawn mower repair
  + -1 more
Great service and prompt response
Description of Work: Service riding lawn tractor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kathy A.
03/2017
5.0
lawn mower repair, sharpening
  + 0 more
Wayne Helms, the owner of Integral Small Engine Repair was visiting a supply store here in my hometown when he overheard me asking one of the clerks if they knew of anyone that serviced mowers in the area. He introduced himself and said that he would be happy to offer his services since he was a mobile repair service and happened to be in the area. He was very professional and drove to my property where he serviced the large mower that I had not had serviced in years. Not only did he fix everything on it, but he also made sure that it worked properly by mowing quite a bit of my field. He asked me about a power washer that I had sitting in my barn. I told him that I had not been able to get it working in a long time and had been using a water hose to clean things around the farm. He serviced the power washer and got it working for me, free of charge. He may not be in my area ever again, but I would highly recommend his services to anyone in the Northwest Florida area. He was a true professional and showed true kindness to me.
Description of Work: I have a Toro Z-Master mower that had not been serviced since the Summer of 2012, just after my husband died. Wayne changed the oil, air filter, pre-filter, sharpened the blades, checked and changed all the belts, checked the capacity of the battery and changed it out for me. He made sure that all of my tires were in tact. He also serviced a pressure washer that I use for my kennels and farm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Christie W.
12/2016
5.0
lawn mower repair
  + -1 more
I was new to the area and found myself in need of a quick repair to get my new yard looking habitable. The owner explained everything, had the correct parts when he came out, and gave me some tips on keeping my equipment in better shape. Very honest people and kind.
Description of Work: Serviced my lawn mower and string trimmer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Paulette K.
12/2014
3.0
lawn mower repair
  + -1 more
unknown
Description of Work: Serviced my riding lawnmower. When I called to schedule I gave them the make and model of lawnmower so they could have the correct parts. When they came a week later, they did not have the right cutter blade-- They would call me back. I called them back a few days later and still no blade. It was like they forgot the job was not done. They came out a few days later and finally finished the job. The work done was fine and it was convenient that they came to my house. The service guys were very nice also.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$208

JAMES E.
05/2014
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: Repaired chain saw and leaf blower. Wayne was very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

    Contact information


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Mower & Power Tool Repair,
    Knife sharpening,
    Generator,
    Toy Repair,
    Delivery Service,
    Welding

    FAQ

    Integral Small Engine Repair is currently rated 4.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Integral Small Engine Repair accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    No, Integral Small Engine Repair does not offer free project estimates.
    Yes, Integral Small Engine Repair offers eco-friendly accreditations.
    No, Integral Small Engine Repair does not offer a senior discount.
    Yes, Integral Small Engine Repair offers emergency services.
    Yes, Integral Small Engine Repair offers warranties.
    Integral Small Engine Repair offers the following services: Residential and commercial mobile lawn mower repair, weed eater, chain saw, generator, craftsman, MTD, yardman, troy built, pouland, stand by generators, Bolens, Briggs and Stratton, American lawn mower, Poulan pro, Generac power systems, Kohler, Murray, portable generators, sears, Toro, Ferris, walker, Exmark, Honda, cub cadet, Dolmar & all generators.

    Contact information


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM