Chimney Keeper

Chimney Sweep, Chimney Repair, Fireplaces,

About us

Chimney inspecting, cleaning and refurbishing. Cap installation. Gas log provider. Electric Fireplace Installation, Fireplace and light masonry repairs. Dryer vent cleaning and repair. Additional DBAs - Don's Quality Brick & Stone

Business highlights

46 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Chimney Caps and Chase Covers. Chimney Repair. Chimney Sweep. Chimney Inspections. Dryer Vent Cleaning. Fireplaces Relines, Masonry Repair, Electric Fireplace Inserts, Fireplace Remodels

Services we don't offer

Gas Appliance Repairs

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
8%
3
3%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 401-419 of 419 reviews

Sally S.
11/2013
5.0
chimney sweep
  + -1 more
.
Description of Work: I had to call them to get my appointment confirmed after receving an email thru the angies List. When they did schedule, they had to reschedule. They left a checklist with a couple of Problematic items and didn't have an explanation for them . That concerned me, but overall, did a good job. I referred them to a neighbor at the time mine was done and they gave them the same price.. That was nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Chimney Keeper
We get very busy when the cold weather starts coming because most people don't even think about their fireplace until it starts getting cold! Depending on how much you use your fireplace, we can schedule you ahead of time during the summer months so when winter comes you don't have to worry about it! Our customers satisfaction is very important to us, you may call the office or email us at safefireplace.com if you have any questions concerning your fireplace.

Jose H.
11/2013
5.0
chimney sweep, dryer vent cleaning
  + 0 more
N/A
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Chimney Keeper
The Chimney Keeper would like to thank you for allowing us into your home. You can now feel safe using your fireplace during the upcoming winter months. Remember we also do dryer vent cleaning and the best compliment you can give us is a referral to your family, friends and neighbors. We really appreciate your business and look forward to working with you in the future.

Susan H.
11/2013
5.0
chimney sweep
  + -1 more
Cleaned chimney, checked fireplace
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Chimney Keeper
The Chimney Keeper would like to thank you for allowing us into your home. You can now feel safe using your fireplace during the upcoming winter months. Remember we also do dryer vent cleaning and the best compliment you can give us is a referral to your family, friends and neighbors. We really appreciate your business and look forward to working with you in the future.

Robert C.
10/2013
5.0
chimney sweep
  + -1 more
unknown
Description of Work: They came out last week to do the work for me off of a Big Deal that I purchased. They did a chimney sweep/dryer vent cleaning for only $89.00 each. I would give them an A.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chimney Keeper
The Chimney Keeper would like to thank you for allowing us into your home. You can now feel safe using your fireplace during the upcoming winter months. Remember we also do dryer vent cleaning and the best compliment you can give us is a referral to your family, friends and neighbors. We really appreciate your business and look forward to working with you in the future.

Pixie J.
05/2013
5.0
chimney sweep
  + -1 more
Great service, nice people
Description of Work: Chimney sweeped and repaired firebox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Patricia E.
04/2013
5.0
chimney sweep, dryer vent cleaning
  + 0 more
l
Description of Work: The chimney was inspected and cleaned. The provider cleaned and did a thorough inspection of the chimney, made recommendations and submitted a detailed report. They kept a potentially messy job clean and without incident. The dryer vent was cleaned and inspected. The dryer vent exits the house through the roof and the provider disconnected the dryer and removed the roof cap to clean the vent. The provider inspected the vent by climbing into the attic. This dryer vent had never been professionally cleaned and It was amazing how clogged the vent was and how much lint was removed. They replaced the roof cap and reattched the dryer. The provider arrived when expected, was very professional and did an excellent job. I thought their prices were a bit high, however they far exceeded my expectations and are worth the price they charge. I will definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

Danielle A.
04/2013
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dan D.
03/2013
5.0
chimney sweep
  + -1 more
Very well
Description of Work: Chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lance H.
02/2013
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Nick came out on time and did a great job. I purchased a short sale with many issues including the chimney. He cleaned the chimney, $101. Nick noticed the chimney cup needed to be replaced. He had the piece on his truck. The part and labor $300. He also cleaned dryer lint from a tube that went from the garage to the roof, $115.
Rating CategoryRating out of 5
Yes, I recommend this pro

RICHARD B.
02/2013
2.0
chimney sweep
  + -1 more
n/a
Description of Work: I've called them three times over the last month to come out and they've never returned my call. Service never performed. I had to enter a fake service date, so survey could be submitted.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Mark D.
01/2013
5.0
chimney sweep
  + -1 more
excellent company
Description of Work: great job would use again
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

janie M.
01/2013
5.0
chimney sweep
  + -1 more
see above
Description of Work: we purchased the big deal to have our chimney checked and cleaned. we had a cracked wall that needed to be replaced. the guys were on time, very nice, did a great job and cleaned up afterward. they had all supplies and equipment to take care of any job. my house is 16 years and the fireplace had never been cleaned or inspected. we are very greatful for this company as we have had bad experiences in the past and we were pleasantly suprised by their job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Michelle B.
12/2012
5.0
chimney sweep
  + -1 more
Great.
Description of Work: They arrived on time, and they were friendly and professional. They swept the chimney, found a small leak, and repaired it for a reasonable cost. They also gave detailed instructions on chimney use and safety. I plan to use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

james C.
12/2012
1.0
chimney sweep
  + -1 more
Badly.
Description of Work: Called them and they failed to call back.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lisa E.
11/2012
5.0
chimney sweep
  + -1 more
See above! :)
Description of Work: Nick and his team were very professional and punctual in their service. In addition to clearning my chimney, they pointed out some possible repairs which are in my near future... thanks for the info and assistance. I look forward to using my freshly cleaned chimney VERY soon!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

charles C.
10/2012
5.0
chimney sweep
  + -1 more
unknown
Description of Work: on time and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Carla R.
01/2012
5.0
chimney sweep, chimney caps, fireplaces
  + 1 more
Excellent.
Description of Work: I received excellent service from this company. I was a little skeptical at first because I didn't see many reviews, but everything was great from the woman that answered the phone from the company to the gentleman that arrived to perform the work. They performed a courtesy call before they arrived, and when they did arrive, the got right to work. The three performed the work. There was no mess and no clean up. I was thorough impressed. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

William K.
12/2011
5.0
chimney sweep, fireplaces
  + 0 more
great
Description of Work: Two generation family owned and operated business out of Middleburg. Jacksonville in their service area. No travel charges. The service was performed the same week I called. Two servicemen operation from rooftop and inside home. Very knowledgeable and informative. Excellent job of cleaning the chimney and hearth. Made adjustments on the hearth glass doors. Explained the functions of my pre-fab fireplace, different types of fireplace grates, and made suggestions on how to avoid problems I may encounter. The best chimney service I have yet encountered having a fireplace in my homes for the past 40+ years in 4 states.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

30 Sorrel St, Middleburg, FL 32068

http://achimneykeeper.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
7229
Trade License Locale
Jacksonville, Florida
Trade License Authority
City of Jacksonville
Trade License Expiration
09/30/2017
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Dryer Vent Cleaning,
Masonry

FAQ

Chimney Keeper is currently rated 4.8 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 3:00 PM

Chimney Keeper accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Chimney Keeper does not offer free project estimates.
No, Chimney Keeper does not offer eco-friendly accreditations.
Yes, Chimney Keeper offers a 10% senior discount.
Yes, Chimney Keeper offers emergency services.
Yes, Chimney Keeper offers warranties.
Chimney Keeper offers the following services: Chimney Caps and Chase Covers. Chimney Repair. Chimney Sweep. Chimney Inspections. Dryer Vent Cleaning. Fireplaces Relines, Masonry Repair, Electric Fireplace Inserts, Fireplace Remodels
Gas Appliance Repairs

Contact information

30 Sorrel St, Middleburg, FL 32068

http://achimneykeeper.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 3:00 PM