Big Branch Tree Serivce is Family owned and operated and we will beat our competitors written offer. We offer 24 hour Emergency Service and also give FREE Estimates. Ask about an Angie’s List discount!
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Tree Removal, Tree Trimming, Stump Grinding, Light Land Clearing, Debris Hauling & 24 Hour Emergency Service
The tree to be removed was a very tall maple with an umbrella that covered a large part of the house. The crew did an outstanding job! They called before they arrived and were very polite. They placed plywood down on the ground all the way to the back of the house so that their equipment wouldn't tear up the grass. They removed the tree and grinded the stump in pretty short order; then they cleaned everything up. You wouldn't have known there was a tree or a crew there at all after they left. The price was definitely competitive. I HIGHLY RECOMMEND BID BRANCH!!!
Description of Work: Tree Removal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Cary C.
05/2018
5.0
lawn service, tree service
+ 0 more
Awesome. These guys are VERY professional. We had two large oak trees removed and 12 other trees were trimmed back. They removed all of the debris. With the exception of the trees looking great, it didn't even look like anyone had been here. Will definitely hire them again.
Description of Work: 2 trees removed and other trees trimmed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Big Branch Tree Service
Thank you so much! I will pass on your awesome words to the guys! Carlee
Tim C.
04/2018
5.0
tree service
+ -1 more
From beginning to end i could not have been more pleased. Chris is very knowledgeable and safety conscience & Carlee was very receptive on keeping us informed. Poppa & Momma Klaas should be very happy to know that they are professional and the work ethics are there to carry this Family Business into the future. The crew took the time to make sure a sentimental fruit tree was not damaged even though 4 of the trees were close to it. My neighbors even commented how "Professional" and polite they were and this is a testament to how this business is run. The clean-up was spot on and the overall experience was phenomenal. I have already and will continue to praise the work, the people of this company to others with no hesitations. Much Thanks for a job very well done
Description of Work: Had 5 trees that needed to be removed and 5 trees that needed to be canopied. Stumps were grinded
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
04/2018
5.0
tree service
+ -1 more
Team that showed up was great, very courteous and mindful of my property. Very efficient, was done and cleaned up in 2 hours. Would definitely recommend or rehire.
Description of Work: Trees and stumps removed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Kevin M.
03/2018
5.0
tree service
+ -1 more
Outstand job! Even made accommodations so my lawn was not damaged.
Description of Work: Tree/Stump removal, tree timming
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Debra C.
02/2018
5.0
tree service
+ -1 more
They were there when they said they would be. They cut big pine down, ground the stump, raked, blew off my driveway and hauled away all debris. They did not mess up any grass with equipment. This is my third time using Big Branch and I would certainly recommend them to others and use them again without question. Great experience every time.
Description of Work: Big dead pine tree removed. Crepe myrtles cut back, broken branch cut, dead branch cut
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Melanie G.
02/2018
5.0
tree service
+ -1 more
It went very well -- sort of like a "well oiled machine". Everyone was very professional and knew what they were doing. I even had them trim/clean out several other trees in preparation for hurricane season. I would definitely recommend them.
Description of Work: Needed two large trees cut down and had them grind three large stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,550
Tarzan R.
02/2018
5.0
tree service
+ -1 more
Everything went pretty smooth and perfectly done. All cuttings were removed and hauled away and there was no damage to the property as the workers were very careful. They were very polite corteous and professional. Will no doubt recommend them to anyone.
Description of Work: Removal of one big oak tree in the backyard plus stump grinding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Cole P.
01/2018
5.0
tree service
+ -1 more
They were all very friendly , efficient and patient. They did a great job.
Description of Work: They removed the tree that fell on to my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken D.
01/2018
5.0
tree service
+ -1 more
Always on time, under budget and haven't used anyone else in ten years. Never will.
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Big Branch Tree Service
Thanks so much [Member Name Removed]! We appreciate all of your business throughout the years!
John S.
01/2018
5.0
tree service
+ -1 more
Big Branch had the trees removed, stumps ground, and everything cleaned up in about 6 hrs. They have the equipment and personnel to get the job done quickly and leave your property in great shape. Very pleased with work done and price.
Description of Work: Had 10 trees removed with stumps ground.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Response from Big Branch Tree Service
Thank you for your continued business with us [Member Name Removed]! We truly appreciate it!
Chip R.
01/2018
5.0
tree service
+ -1 more
They were very professional and timely. They left the area like it had never been disturbed. I highly recommend this company.
Description of Work: Removed a tree stump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Big Branch Tree Service
Thank you and we appreciate all of your business throughout the past 7 years!
Leah C.
01/2018
5.0
tree service
+ -1 more
My husband and I were super impressed with how great of a job they did removing the stumps leaving no mess and you can’t tell there was ever a stump in place. The price was unbeatable and they are great to work with. Thank you Big Branch Tree Service!!!
Description of Work: I had three tree stumps removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Big Branch Tree Service
Thank you [Member Name Removed]! We appreciate it and the great review!
Casey T.
01/2018
5.0
tree service
+ -1 more
This is a Top-Notch group. They have exceptionally good pricing. . Personable and friendly. Respectful of my property and they were super clean during the project. I have already recommended to family and colleagues.
Description of Work: Removed two very large trees and stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Big Branch Tree Service
Thank you for your allowing Big Branch to complete your tree work and thank you for passing our name on! We really appreciate it! Carlee
Kelly B.
01/2018
5.0
tree service
+ -1 more
They are fairly priced and had better equipment than the other companies. They were able to remove 2 of 3 trees that were kind of tangled up together, 2 were in bad shape and the other was still good, we wanted to keep the good one. They are polite and professional, did great work and worked hard. They even gave us some tips on maintenance on our other trees and really had great knowledge. They did a great job of protecting the rest of the yard from damage since they had to bring in a bucket lift, plus their expertise when cutting the tress was very impressive. I highly recommend them to others
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Big Branch Tree Service
Thank you for allowing Big Branch to complete your tree work [Member Name Removed]! We really appreciate the compliments and I will pass them on to the guys! Carlee
Santford S.
01/2018
5.0
tree service
+ -1 more
Removed about 6 trees and ground about 19 stumps, leveled the yard, and cleaned up afterwards. They did what they said, and when they said they would. I don't have any complaints. Fair pricing, and very professional. I would hire them again.
Description of Work: Tree stump and tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Big Branch Tree Service
Thank you for allowing Big Branch to complete your tree work, I will pass on the compliments to the guys! We really appreciate it! Carlee
Barbara R.
06/2017
1.0
tree service
+ -1 more
On 6/6/17 I called Big Branch Tree Service based on the reviews posted on Angie's List and had to leave a message for a return call. Later that morning Carlee called me back and said that Chris would call with a date and time for an estimate that same day. On 6/7 I had not heard from Chris so I called back and was told by Carlee that she would get with Chris and have him call me with a time for 6/8 to give me the estimate. On 6/8 still I still had not heard from anyone or even a courtesy call to say they were extremely busy due to storm damage. I have since gone with another company that was responsive and returned my phone calls. Customer service is of utmost importance to me since that is the business I have been in my entire career.
Description of Work: Removal of an oak tree that was getting too big and too close to my home.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Big Branch Tree Service
We sincerely do apologize about that. We were extremely busy during that time from the storm that came through Orange Park that caused a lot of tree damage to homes in the area. Due to the work load Chris was also having to help the crew wrap up the emergency jobs so roofs could be tarped by insurance companies. Again we do apologize about your negative experience.
Tom J.
05/2017
5.0
tree service
+ -1 more
Tree was cut down and removed and stump was ground below ground level
Description of Work: Tree removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$900
Mary G.
05/2017
5.0
tree service
+ -1 more
Great work, very efficient. Had all the tools and equipment needed, including a remote controlled stump grinder. All work was done professionally, and they cleaned up everything nicely. Workers were very professional, and definitely knew what they were doing.
Description of Work: They removed several high tree branches over our roof and removed two narrow, tall pine trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Wynn W.
10/2014
3.0
tree service
+ -1 more
Work not performed. Job cancelled.
Description of Work: We contacted the provider with a specific project and they came on site. They were cordial and professional and provided a verbal price for the work to be done. Their pricing was very competitive and we cancelled work with another provider based on their price and commitment to get the job done within a specific timeframe. We had other work scheduled after theirs so other vendors were scheduled based on this commitment. The day the work was to be performed, we were told an emergency service had to be performed for someone else so our project had to be rescheduled. We were not told when we would be rescheduled. After repeated attempts to find out when we would be rescheduled we were finally told that other jobs were a priority because they had cranes tied to them and as of this morning I still do not have a new date. I cancelled the project and went with the other provider this morning. I was left with the impression that our job was not a priority. I'm sure they do good work from the other reviews I looked at, but this was a very frustrating interaction for me. I also never received a formal quote and I asked for one several times.
Rating Category
Rating out of 5
value
5.0
professionalism
2.0
responsiveness
2.0
$2,100
Response from Big Branch Tree Service
We are sorry for your bad experience, we treat every customer as a priority. We did have to reschedule the job due to an emergency and the following days were already booked up with crane jobs. Crane jobs are not easily rescheduled and we knew that you were having other work done at the house so we did not want to hold you up any longer that is why we instructed you to find someone else to do it sooner if you needed to. We always provide a written estimate upon request, the reason one wasn't provided to you prior was because you did not give us your email address until the morning of and you do not live at the residence therefore you were not going to be there while the work was being done.
Gerald S.
09/2014
5.0
tree service
+ -1 more
My experience was good. They did an excellent job. They cleaned up the mess and everything else. I would recommend them to family and friends. They're really nice and polite. The price was pretty reasonable.
Description of Work: They came and cut down my mother-in-law's trees.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daniel T.
09/2014
5.0
tree service
+ -1 more
What an amazing team. Showed up on time, were extremely professional and made sure that there was no damage to house, pool or fence. Their ability to cut these trees down in a limited area was amazing. Very impressed. Was the best price of multiple offers we received and did an amazing job. Cleaned up entire project and were in and out in a single day. Would recommend to anyone and already have.
Description of Work: Removed two 75 foot pines from backyard next to screened in pool area, removed to other large 8 and 10 foot "stumps" and then ground up all four remaining stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Jennifer S.
01/2014
5.0
tree service
+ -1 more
They did a great job. If there is a perfect job, I'd say they did it. They arrived on time. They removed all the debris and cleaned up the entire area. I highly recommend this company. They are so polite and very professional. We couldn't have ask for any better service they provided for us. They raked the entire area and left nothing behind. I am so very glad we chose this company to do this job for us. Their price was the best we got. I will definitely use them in the future. Once again they were fantastic.
Description of Work: We had a very large live oak tree that was ruining our driveway with its roots. They removed it and ground the stump out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Gina O.
07/2012
5.0
tree service
+ -1 more
I wish there was an A+++ rating for this company for the job they did for me. They did an EXCELLENT JOB. I had 4 large pine trees in a fairly small yard. Two of the pine trees were extremely close to my screened in patio and fence and I was concerned about how hard it would be to take these trees out without hitting the patio or fence. One tree was only 6 inches from the patio. The workers took down both trees without doing any damage to the patio or any of the fence. It took some planning and and also some very hard work, but it got done and done well. The other 2 trees were much easier to take down as there was more room to work. The workers cleaned up the branches and pine cones and left the yard in good shape. I would highly recommend this company to anyone who needs tree work done as they do an excellent and professional job. l
Description of Work: Needed 4 large pine trees removed from a small yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Sharie G.
04/2012
1.0
tree service
+ -1 more
We hired Big Branch to remove a pine tree in our back yard. During the estimate I asked if our travel trailer would be in the way and was told no. When they arrived to remove the tree I asked again if they would like the camper move (it was over 30ft away from base of tree to hitch of camper), again I was told no, it was fine. Well it wasn't. Since they didn't limb all of the tree it was lean heavy on one side and instead of going the direction they had it pulled to, it pivoted and went right on top of my camper. Their insurance paid to have it fixed with no problem and not once did either of the two men working try to argue that it wasn't their fault that it happened.
Description of Work: To remove a pine tree from back yard.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service
FAQ
Big Branch Tree Service is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Big Branch Tree Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Big Branch Tree Service offers free project estimates.
No, Big Branch Tree Service does not offer eco-friendly accreditations.
No, Big Branch Tree Service does not offer a senior discount.
Yes, Big Branch Tree Service offers emergency services.
No, Big Branch Tree Service does not offer warranties.
Big Branch Tree Service offers the following services: Tree Removal, Tree Trimming, Stump Grinding, Light Land Clearing, Debris Hauling & 24 Hour Emergency Service