They gave me a 5 hour window that the repairman would be out. He didn't come, nor did anyone call. The next morning I called to cancel as I had called another appliance repair company. An hour later an MD Appliance repairman showed up. Great communication! I've used this company several times in the past, but that was when the father was running the company. I won't use them again.
Description of Work: washing machine repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mary T.
10/2015
1.0
appliance repair
+ -1 more
unknown
Description of Work: First, the guy never showed up until 7 pm, well past the "between 8 and 5" window they gave. He tested my oven, which has wildly fluctuating temperatures, causing things to either burn up or not bake at all. He told me everything tested fine and I must be using the wrong ingredients!! I've been cooking in everything from woodstoves to gas ranges to electric ranges for 50 years, and this oven won't even correctly bake a batch of brownies from a mix. It totally killed me to give him $65 for a service call when he did nothing to fix my problem. I asked him to reset it to the factory defaults, but I had to look it up in the manual and tell him how--a two-second thing I could do myself and had actually already tried. I was just testing him! |I should have known better than to call MD because the same guy couldn't fix my Cabrio washer either. It was not rinsing properly and left dirt on the clothes. He told me I was loading it wrong and then proceeded to show me how--until I showed him the directions that came with the washer, which was NOT the way he was showing me. |MD is one of the few companies that will come out to the rural area where I live, but I'll try "Joe the Handyman" or fix it myself in the future. | |
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$65
stephen A.
02/2015
5.0
appliance repair
+ -1 more
We were very happy with him.
Description of Work: He did appliance repair for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George S.
09/2014
2.0
appliance repair
+ -1 more
That went fine. I tipped the guy and paid on spot. I got a call today saying that he looked at my dishwasher and I need 3 parts and its $128. For us to repair the dishwasher. I said I didn't want to repair my dishwasher and she said it will be a $35 service fee. So this company is going to charge me for him opening up my dishwasher and just looking, while he was already at my house doing work on my oven and charging me for that. I don't feel it's right for them to charge me again because I don't want to get my dishwasher fixed.
Description of Work: Cleaned the glass in my oven
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
2.0
$144
REBECCA B.
06/2014
5.0
appliance repair
+ -1 more
Company came out right away and diagnosed the problem. Parts were ordered and refrigerator fixed with no complications. Repairman very professional.
Description of Work: Repair of refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jack R.
09/2012
5.0
appliance repair
+ -1 more
I was very pleased with the way MD Appliances handled the repair of my washing machine. Both repairmen were courteous, knowledgeable and polite. Even Matthew, the parts manager, took the time to call to make sure the right part had been requested for the repair of my machine. It is a pleasure to do business with a company that will listen to its customers and do their best to provide top-notch service for a reasonable price.
Description of Work: My Frigidare front-loading washing machine stopped spinning intermittently. Ironically, it worked fine when the repairmen, Mark and AJ, had come out to look at it. Even though my machine worked fine while they were here, they were still able to diagnose the problem based on my description. My washer needed a new computerized door latch and will eventually require a new speedboard.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
M D Diversified Group INC is currently rated 3.2 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
M D Diversified Group INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, M D Diversified Group INC does not offer free project estimates.
No, M D Diversified Group INC does not offer eco-friendly accreditations.
No, M D Diversified Group INC does not offer a senior discount.
No, M D Diversified Group INC does not offer emergency services.
Yes, M D Diversified Group INC offers warranties.
M D Diversified Group INC offers the following services: Household Appliance repairs