We are Miami's favorite plumber has been our label for a while
Vleyz Plumbing services is a customer focused plumbing company
Located in Miami FL we employ highly trained plumbers whose goal is to make our company the best service company in the Miami area. We are prepared for projects and equipment replacement
Do not hire this company. If there’s an issue after they do the work, more than likely you won’t heard or see them again. In a nutshell they unresponsive and unprofessional to say the least. I Don’t want to make this too lengthy so I’m keeping it as short as possible so that you know what my issues are with this company. Samuel (one of the 2 plumbers said to fix the charge will be $1,200. I said I’ll get more quotes he then agreed to $800 for a job that took less than 1 hour. I hired them to repair a leak on my main water line on 11/28/2024. I called my water company on 12/16/24 to confirm if the water consumption was back to normal and they told me no. They can see live daily what’s going on. Samuel thinks a bill 30 later is the only way to know if the leak is still present and this is not the case. I’m sure they know this as well. Technology is a beautiful thing. I explained to Samuel in a voice mail and text that the water company is on the line with me now and will let him know the leaks has not been fixed. I sent several text and voice mails about the on going leak and for them to come back to fix asap. The representative agreed that we can do a conference call with the plumber. He did not answer my call or text. I was ghosted/received the silent treatment. My last voice mail and text messages to him was 1/2/25. No replies or call backs. I filed a complaint to Angie on 12/16/24 and the Plumber company had until 12/26/24 to reply and they did not. How ironic my last text and voicemail must have prompted them to now reply to Angi regarding my complaint. I said Just want you to know I just left you a detailed message about the leak and that I consider this abandonment of service from you if I don’t hear from you today You were pay in full, so there’s no reason why you should not complete this job. That’s why I’m calling this abandonment of Service which is unethical on your part. As a business and employee/r you never disregard your customers concerns which I have expressed to you. And nevertheless you never showed up, returned my previous calls/text. The. Suddenly they replied back on 1/2/2025 on the same day of my last text and voicemail Angi previously known as Home Advisors. As of today I have not hear from anyone from this company. They do not honor their 90 day working guarantee. I needed them to come back 2 weeks later and to be on a quick call with the water company . To his credit I did speak to Samuel for a very brief moment the first time a call..he was quite dismissive so I could not fully explain to much in our minute or less phone call. He told me he wouldn’t come back until January 2025. I texted and called 1/2/25 with details to come fix the leak. No answer from my voicemail or text messages.
Description of Work: Plumbing
Rating Category
Rating out of 5
Dyane G.
11/2024
4.0
plumbing
+ -1 more
They arrived on time and worked consistently. They cleaned up and explained the issues.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Paul H.
10/2024
5.0
plumbing
+ -1 more
The repair to my shower head was completed quickly and my shower head has not leaked since. Johan Diaz did a great job.
Description of Work: Fix leaking shower head.
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
Adam E.
10/2024
2.0
plumbing
+ -1 more
I asked for a price estimate, they wouldn’t give me one. Then at the end they surprised me with a bill for $550 per hour of labor (2 hours work for $1200). Only choose these guys if you want to get extorted. Many others can do it cheaper. Would not hire again.
Description of Work: Plumbing
Rating Category
Rating out of 5
Response from Vleyz Maintenance Services
Hello, when we arrived at your property we noticed that the entire house was flooding due to a major problem you have in the main pipe of your house and we were snaking through the drainage line of your house for almost 3 hours and we used professional machinery for the drainage because the problem you have is that there are large tree roots inside your pipe and we were working for 3 hours trying to pull out those roots from inside your main line of your house that is why you have been charged that price and we do not charge by the hour it is for the work completed and at no time do we extort you as you say we do not force you to pay us you saw all the effort that it took to do the work and you agreed with that price we do not understand that change anyway thank you if you have any doubts or questions contact us we are here for you 7869922133
RIchard C.
09/2024
5.0
plumbing
+ -1 more
Went well explained everything and completed as described.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Marta C.
09/2024
5.0
plumbing
+ -1 more
Change shower valve, Excellent work Thank you.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kenyatta M.
08/2024
5.0
plumbing
+ -1 more
Samuel and his dad Reyes did a phenomenal job and the price and craftsmanship was exceptional!
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Reynaldo A.
07/2024
5.0
plumbing
+ -1 more
Outstanding service. Explained what needed to be done and even cleaned up afterwards
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Turki E.
07/2024
5.0
plumbing
+ -1 more
Perfect, Samuel was efficient and fast
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$282
Maria C.
06/2024
2.0
plumbing
+ -1 more
They put the metal snake into the toilet pipe twice and i was told that everything was fine. They were too fast collecting the $500.00 dollars, but when I call then there was no answer.
Description of Work: Hired to unclog a toilet
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$500
Response from Vleyz Maintenance Services
The client contacted me because he had a problem in his bathroom with a clogged drain. When I got home I told the client that he had to remove the toilet and run a snake to run the snake. The client was told that these jobs have no guarantee for clogged drains on the invoice in the terms and conditions it is indicated that there is no type of guarantee so the work was done and after 15 days the client contacted us again saying that they had the problem again I told him before leaving that he should not throw any type of paper or wipes down the drain because his drain is old and can get clogged again and that I was not responsible for this. The client filed a complaint with Angi that is incorrect when I I gave the man an invoice saying all these details and the work that was done and they had the invoice and when I finished they paid for the work done and when I finished they tested the bathroom and everything was fine and that is when they decided to pay me for the work
Brett S.
06/2024
5.0
plumbing
+ -1 more
These guys worked hard cleaning out my main drain. They were thorough and worked hard. Definitely recommend them.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
angel B.
06/2024
5.0
plumbing
+ -1 more
good job excellent service punctual they did the installation of a toilet that other plumbers could not install and they did everything perfect and everything was installed correctly I would hire them again Samuel and Jose are very responsible
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Christian P.
05/2024
4.0
plumbing
+ -1 more
it went well just some plastic melted when they heated the shut of valve.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$428
Hayses C.
05/2024
5.0
plumbing
+ -1 more
José/Samuel did a great job. I would definitely hire them again. Thank you so much.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Angela P.
05/2024
5.0
plumbing
+ -1 more
Very good job everything is working great wonderful job will call again
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
And B.
05/2024
5.0
plumbing
+ -1 more
Fixed my toilets. Fixed leaks and changed out old or broken parts. He made the process feel easy, with little stress.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Ben G.
04/2024
5.0
plumbing
+ -1 more
Service was great. They came out immediately and fixed the problem right away.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Ed H.
04/2024
5.0
plumbing
+ -1 more
Samuel and José did a fantastic job on a very difficult project. Another Plumber had totally screwed up and left me hanging, but José and Samuel fixed the problem completely, even though they had to break open the wall and get to the weldable portion of the pipe. I highly recommend them!
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Felipe A.
04/2024
5.0
plumbing
+ -1 more
Perfect, great personnel, very professional
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
brenda F.
04/2024
4.0
home remodeling, plumbing
+ 0 more
Shower drain had a leak. Had to repair leak & replace damaged wood. Had to break shower tile floor & wall tiles. Also had to take off installed shower door. Would be replaced after repairs had been done.
Description of Work: Shower Drain Leak. Had to break shower floor & wall tile around bottom. After leak was repaired & damage wood replaced. Shower tile for floor & wall had to be replaced.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$6,300
AARON B.
03/2024
5.0
plumbing
+ -1 more
Job well done very professional. Kept us informed of progress about the job until it was completed. We are very pleased and we will definitely refer you to family and friends. Thank Sam and Jose for the great job.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Ernell J.
02/2024
5.0
plumbing
+ -1 more
Faucet replacement in the kitchen. Samuel and crew came on time and was very professional... Very experienced team of professionals.. good job.
Description of Work: Plumbing
Rating Category
Rating out of 5
Yes, I recommend this pro
Kevin P.
02/2024
5.0
plumbing
+ -1 more
They were very helpful, quick and easy to communicate with
Description of Work: Plumbing, spigot replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
Diego D.
02/2024
1.0
plumbing
+ -1 more
Vleyz did a good job in a short amount of time. The problem however, was the price they wanted AFTER the job was done, since he jumped on the job without talking about what he would charge me. After done, they charged me $963.00 for installing a faucet, fix toilet, and clean a drain. This job took him less than 90 minutes so he was charging me the equivalence of $642 an hour. This is outrageous! I refused to pay him that amount and told him he needed to quote me before starting the job if he intended to charge me that much, of which I would have declined. I ended up paying him $500 for the job and said goodbye. Other more vulnerable clients would have paid him this unreasonable amount and got away with it. He met the wrong client.
Description of Work: Changed a fawcet, fixed a toilet, cleaned a drain.
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from Vleyz Maintenance Services
Hello sir, we appreciate your comments at the beginning of your request with us. You asked us to install a kitchen faucet. When we completed the work, you told us other problems in your house and you asked us if we could do it and you, without asking us anything, how much it would cost. work you let one of my professionals do it, the job you had was a toilet that was leaking water and the plumber went to the truck and went to buy materials to be able to repair it later when it was finished you said you had a slow drain in A bathtub drain was very difficult to remove the plug from because it had never been maintained and at no time did you ask us how much the work would cost in the end, more than 2 hours of work that our plumbers are very quick to do. the jobs we quoted you for the entire project $800 which was the equivalent of 3 jobs we completed in your house and you were offended saying that it was not possible for us to charge all that money per hour, in the end we reached an agreement to leave all the work for $600 and even then you didn't want to pay for the work when we had completed 3 jobs in your house that we had to unclog a drain and remove everything bad and dirty that was in your drain that was why it was clogged and we also installed a faucet for you in your smart kitchen and we had to do all the installations of both the faucet and the faucet system and we also fixed the problem you had in your toilet that is leaking water and we had to go buy all the materials. Did you think that For all the work you would pay $500 and we accept this because we are professionals we feel that you have taken advantage of my workers by putting them to work on all the problems you had on your property and after giving you the invoice not wanting to pay after having completed all the excellent work and purchasing all the materials, in the same way we appreciate that you have hired us and I ask the entire team of professionals on the Angi platform to be careful with this type of clients who, after asking for work, do not want to pay for the work.
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Service Categories
Plumbing,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Heaters,
Water Coolers,
Water Filtration and Softening
FAQ
Vleyz Maintenance Services is currently rated 4.4 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Vleyz Maintenance Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa