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USA TILE & MARBLE CORP

Ceramic Tile

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Claudia S.
08/2012
1.0
ceramic tile
  + -1 more
coming in so deal with it" i was in shock she hung up on me so i called again to speak to my sales associate and was told that my order was not large enough so they did not put importance to it and my order was never placed and they insisted this was the first time this had ever happen and that they are sorry i asked when my tiles were going to arrive they said 10 more days i decided to give them one last chance well 10 more days passed and guess what no tiles i asked for a refund and was told no and once again by a very rude woman was shouted at told that they don't care and my order was not important i finally had it showed up and demanded to speak to the owner who i was told was on vacation in the bahamas as i walked around the store waiting for someone to talk to me i ran into the owner (who was supposed to be in the bahamas) well still have no tiles they said they will be in on monday if they are not in i unfortunately think i will have to contact an attorney to help with this situation. i checked other reviews on other web site and found MANY other complaints about the same thing. unfortunately they have good prices and selection but the service is horrible so is everything else about that place.
Description of Work: over a month and 1/2 ago i placed an order for some tiles from USA tile i was told the tiles would take 7 to 10 days for delivery 7 days later i called and was told it would be 10 more days so 10 days later (17 days since my order) i called again was told once again it would be 10 days more because they could not load the truck to bring my tiles i was already getting very frustrated and asked if there was any way to verify i would receive the tiles i was transferred 4 times to different people till one woman who said she was the manager claimed she was able to answer my questions when i asked what was going on she was very irate and rude shouting at me telling me "well you know what your dam tiles are not

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

    Contact information

    3325 NW 79th Ave, Miami, FL 33122

    https://www.usatileandmarble.net

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile

    FAQ

    USA TILE & MARBLE CORP is currently rated 1 overall out of 5.
    No, USA TILE & MARBLE CORP does not offer free project estimates.
    No, USA TILE & MARBLE CORP does not offer eco-friendly accreditations.
    No, USA TILE & MARBLE CORP does not offer a senior discount.
    No, USA TILE & MARBLE CORP does not offer emergency services.
    No, USA TILE & MARBLE CORP does not offer warranties.

    Contact information

    3325 NW 79th Ave, Miami, FL 33122

    https://www.usatileandmarble.net