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The Pool Spa Billiard Store

Pool and Spa Service, Pool Sales Construction and Installation, Billiard Table Sales,

About us

South Florida's largest selection of hot tubs, above ground pools, billiard tables, and more! Brand names like Cal Spas, Hydropool Hot Tubs, Dreammaker Spas, C.L. Bailey Billiards, Empire USA, Hayward, Sta Rite, Pentair, and many more! The best prices and service.

Business highlights

14 years of trusted experience

Services we offer

Hot Tub Repairs and refurbishing, Billiard Repairs and refurbishing, Water testing, Backyard consultants

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-6 of 6 reviews

Raulsimil Castellon
09/2023
5.0
Google Review
(Translated by Google) I had been looking for a pool table for a while that would fit the budget and with quality, because The Pool Spa Billar Store is the place, from the sale, the delivery and the installation, everything was perfect, one of the few businesses in Miami where they deliver what they promise, tremendous team!! THANK YOU!! (Original) Había buscado durante un tiempo una mesa de billar que se ajustará al presupuesto y con calidad, pues The Pool Spa Billar Store es el lugar, desde la venta, el delivery y la instalación, todo fue perfecto, de los pocos negocios que hay en Miami donde cumple lo q prometen, tremendo equipo !!GRACIAS !!
Rating CategoryRating out of 5
Yes, I recommend this pro

Illy B
09/2023
5.0
Google Review
Loved this place, super friendly staff. Very knowledgeable with their products and very competitive prices. Highly recommend this place.
Rating CategoryRating out of 5
Yes, I recommend this pro

Belkis Lara
09/2023
5.0
Google Review
(Translated by Google) great service (Original) Magnifico servicio
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel Bellot
08/2023
5.0
Google Review
(Translated by Google) Excellent and professional work and attention. Much cordiality from the staff and especially from Juan Morales. Very satisfied and happy to have made a purchase that gives me happiness and health. Thank you (Original) Excelente y profesional trabajo y atención. Mucha cordialidad por parte del personal y sobre todo de Juan Morales . Muy satisfecho y alegre de haber hecho una compra que me entrega felicidad y salud. Gracias
Rating CategoryRating out of 5
Yes, I recommend this pro

Julián Moreda
08/2023
5.0
Google Review
(Translated by Google) For its special attention and eccentric service (Original) Por su especial atención y excéntrica servicio
Rating CategoryRating out of 5
Yes, I recommend this pro

Ray G.
09/2017
1.0
pool cleaners
  + -1 more
Both the Spa and Grill Island I purchased from this company had issues from the start and they never resolved them for me. I am still dealing with issues. Stay away from this place, They are eager to sell but not to provide customer service after the fact. They are incompetent and aggressive, unprofessional and rude. I have never been so disappointed in a store. I would strongly recommend staying clear away from this store. Do not trust them.
Description of Work: Purchased Spa and Grill Island.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,500

Response from The Pool Spa Billiard Store
Hi [Member Name Removed] We are sorry you feel that way, we have been very nice to you and your partner. We convinced the manufacturer to replace the tile components, which were no longer under warranty and had them shipped at no charge, once arrived you couldn't install them yourself, we offered you our services at a discounted rate. We scheduled and showed up in the rain and determined it was best to continue repairs on a dry day. We returned and started working, grinding away and cutting tile, we noticed our blade was chipping the tile and not cutting great, so it was our recommendation to replace the blade, we didn't have one and needed to purchase. Understanding that, we offered to return the following morning 8am to 10 am, as we determined the scope of work, your persistence of 100% exact replications of original look was not something we could promise and could not make you happy, so leaving the job site was our only option. We feel the "F" rating is not fair but we value all opinions and hope you reconsider that rating and our service. Feel free to contact me at 305-629-9998 Thank you Edwin

    Contact information

    3300 NW 72 Ave, Miami, FL 33122

    www.poolspabilliard.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation,
    Billiard Table Sales,
    Billiard Table Repair

    FAQ

    The Pool Spa Billiard Store is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 PM

    The Pool Spa Billiard Store accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, The Pool Spa Billiard Store offers free project estimates.
    Yes, The Pool Spa Billiard Store offers eco-friendly accreditations.
    No, The Pool Spa Billiard Store does not offer a senior discount.
    No, The Pool Spa Billiard Store does not offer emergency services.
    No, The Pool Spa Billiard Store does not offer warranties.
    The Pool Spa Billiard Store offers the following services: Hot Tub Repairs and refurbishing, Billiard Repairs and refurbishing, Water testing, Backyard consultants

    Contact information

    3300 NW 72 Ave, Miami, FL 33122

    www.poolspabilliard.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 PM