This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Superior Replacement Window & Door, Inc., dba SRW & D, Inc. specializes in sales and installation of all types of windows & doors, plus hurricane shutters and garage doors. Established in 2003. Ten time Angie's List Super Service Award winner 2010 - 2019. We use both in-house installers & qualified subcontractors for certain specialty work. License Numbers: # SCC131151253, # 03BS00463. Work is done with an emphasis on cleanliness of the job in progress and we go to great lengths to ensure 100% customer satisfaction. We are usually never the low bidder, because we quote our jobs complete and our work is of noticeably higher quality. If you want the job done right, we are your contractor. Ask for Jamie Schaffer (Director). jamie@srwindowanddoor.com 305-256-1411
As a retired engineer, I fully declare Superior as simply the best in ALL measurable catagories!! After first being ripped off by Florida Window & Door, we found Superior and had the whole house done in impact doors and windows nearly 8 years ago, and at a fair price. We had 1 minor leak a year or 2 later and they came over immediately.They actually removed and reinstalled the window just to be sure, and completely restored the damage beneath at no charge. We've had zero problems since, primarily because they all take great pride in their work. Then, a couple years ago we cracked a piece of glass with stone from the weed wacker I called Jamie and he guided us through the entire process of finding the right manufacturer, glass color, and glazer to have it replaced correctly. I have also called them to inquire about specifications regarding caulking. materials, fasteners, etc and they never hesitate to call me back the same day with free advice. Their expertise is so good, we decided to have them freshen our caulking/waterproofing proir to having the house painted as opposed to having the painting contractor do it cosmetically. They are here to stay and will never ghost you. Nothing is more important when it comes to protecting and preserving your home for your family. These guys are a huge blessing amongst a virtual plethora of predatory contractors. I have never recommended anyone more!!
Description of Work: Full house windows and doors installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne F.
08/2024
5.0
doors
+ -1 more
The person from Superior window and doors who came really knew his stuff and replaced the lock in 10 minutes and took the time to explain exactly how it worked. This was a 12 year old hurricane back door and somehow they could figure out exactly which lock would work. It took a little time to research , but my contractor and Superior windows made it all work out and worked together to replace the lock. I was really pleased. Thank you Superior and Jaimie my contractor. Suzanne Fenwick
Description of Work: The main lock on the door needed replacing repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Client R.
03/2024
5.0
doors
+ -1 more
Crew is outstanding. One time, professional and meticulous about end product. Second using, will use again
Description of Work: door installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Superior Replacement Window & Door Inc
Thank you Angie member, it was a pleasure working with you.
Carole E.
08/2023
5.0
replacement windows
+ -1 more
We hired a company to install new impact doors and windows. After the doors and windows failed the county inspection, we had another contractor take a look at the work. He told us that not only did was every door and window installed improperly, but they actually created "life/safety" issues. I called Superior Replacement Window & Door. Jamie came over and confirmed what was previously told to us and we decided to hire them to correct the work of the original company. Best decision we ever made! Jamie and his team came in and removed and correctly reinstalled every door and window that the original company had done. His team worked on our home like it was their own and completed the work on schedule as promised. They were responsive to any questions or concerns we had and I highly recommend them to anyone who needs any impact door or window work done. We wish we would have called them firstI
Description of Work: Corrected incorrect installation of impact doors and windows by another company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Meredith P.
10/2022
5.0
doors
+ -1 more
What a great experience! Someone else had put in the windows and doors previously, but the thresholds for two doors presented a terrible danger as about two inches above the floor, and people were constantly stubbing their feet and grabbing the door in hopes of not falling. Superior Replacement earns the title. What a group of professionals, who not only did a great repair, but also were prompat as well as meticulous with the cleanup. I would recommend this company to anyone who is looking for a fair price and superior work.
Description of Work: Correction of installation of impact doors originally placed by another firm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pamela H.
09/2021
5.0
replacement windows
+ -1 more
We have hired this company 3 times. First to repair / replace a problematic window (leaks), then to replace all of our existing windows with storm windows as well as garage door replacements. They gave competitive bids. They have experience in dealing with City of Coral Gables building department for permits and inspections, and were responsive from beginning to end, prompt and on schedule. The process from signing to actually getting the job started was very long, but that was due to the city permit process and the window supplier. The company communicated with us regularly on the status of the various stages. We have always been pleased with their work.
Description of Work: Install Storm Windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marty O.
05/2021
5.0
replacement windows, doors
+ 0 more
The process of deciding where to purchase impact windows and doors is a tough one. There are so many companies and so many different factors that it seems overwhelming. I got several quotes, but the one that stands out the best is Superior Replacement. Jamie Schaffer was outstanding from beginning to end. He went out of his way to explain every detail. He made himself available to accommodate my schedule. And he was honest in letting me know what works best for my house, why it did and was happy to concede if his company could or couldn't provide it. I never felt pressured and never got this service from anyone else. Superior Replacement was also one of the cheapest, comparatively. And they had some better products. Every company says they have the best, but Jamie went through specifics and provided justification. He was willing to work with me at every step and was never pushy. He wanted me to be happy with the process and with the final result. Unfortunately, I couldn't initiate my project as soon as I would have liked, so I didn't move forward. But when pieces fall into place where I can begin my project, I will not hesitate to go with Superior Replacement. There's something to be said for honesty and someone explaining every step without pressuring you to buy.
Description of Work: Install impact windows and doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Irene H.
03/2021
5.0
doors
+ -1 more
Earlier in 2021, we had 4 impact doors installed at our house. When Jamie came by for an estimate, he answered all of our questions, took measurements of the doors (which he did again after we chose SRW&D), informed us of what the lead time would be for delivery, and provided an estimated project start date. The project timeline went as scheduled every step of the way. Prior to installation, Jamie met up with us at a local hardware store to help us choose hardware for the new doors. We gave him our must-have specs and narrowed it down within minutes. Installers were early or on time each day and, since this was early to mid-2021, they were masked up while working in and around our home. Work was completed within a few days (2 days to install 4 doors, 1 day for inspections and to address any concerns we had). Installers also cleaned up after themselves each day before leaving (making sure nails, debris, etc were picked up). A few months after installation, I noticed an issue with one section of paneling on one of the doors. I called Jaime and he came by the next day to see for himself and take some pictures. After he reached out to his door manufacturer’s rep, a replacement door was ordered. Since this was unplanned work, we had to wait until we could be squeezed in and an installer was available (not a problem for us as the door was still functional and this wasn’t an urgent request). Shortly after the replacement door arrived, we coordinated an install date and time for the repair. I would not hesitate to work with Superior Replacement Window & Door in the future. The quality of work, level of effort put in by every single person on the project, and Jamie’s willingness to make himself available to answer any questions we had via email, phone, or text, made the entire process a smooth one. For reference: Our project was for 4 doors (1 solid, 2 with a half glass insert, and 1 with a 1/5 glass insert), permitting process included, totaled to about $9,100 for materials and labor.
Description of Work: Impact Doors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,100
Andres R.
03/2021
5.0
doors
+ -1 more
I found superior replacement window and door on Angie’s list, after unsuccessfully finding a referral from friends and family. They have great reviews on Angie’s list. We had a great experience with Jaime during the estimate process. He came to our home, was very knowledgeable, and very professional. We proceeded with the estimate to replace three or four doors. There was a bit of a wait for manufacturing, but the doors came in a little faster than expected. The communication during that time was excellent. The installation process was amazing. Jamie’s installation crew was phenomenal. They were very nice, very respectful, and did an amazing job. They really thought of everything. They were very attentive to every question or request we had. The installation was done quickly and perfectly. We are very happy with our doors, and are considering doing our windows very soon. I highly recommend this company. You will not be disappointed.
Description of Work: 3 impact resistant doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wendy P.
02/2021
5.0
egress windows, replacement windows, doors
+ 1 more
I just want to call out Jamie Schaffer for helping me resolve an issue I had with a door I purchased from his company 11 years ago. I contacted him because I wasn't sure how to handle the problem and thought he might be able to tell me who to contact. He not only remembered my home but said he would come and see what the issue was. He came as promised and spent quite a bit of his day helping me resolve my issue. He was able to contact the right person to fix my door and requested I text him letting him know when the door is fixed. He really went above and beyond to ensure my continued satisfaction. I recommended them prior to this because I was very happy with the whole installation process but now I am even more convinced I picked the right company with my window and door installation. Thank you Jamie!!
Description of Work: Repair of a Hurricane resistant door purchased in 2011
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Superior Replacement Window & Door Inc
[Member Name Removed], thank you for your kind words. I always strive to develop long-term relationships with customers whenever possible. We have done numerous 2nd and 3rd projects in client's houses and when they have moved, we've done window and door replacements in their new houses. By far, the vast majority our customers would hire us again and refer us to friends and family, which we are ever thankful for. Should you need anything, we're a phone call away. God bless you and take care.
Robert D.
09/2020
5.0
woodworking, doors
+ 0 more
Jamie was very professional and Alex did a great installation job. The process was quick and convenient. I highly recommend the company.
Description of Work: Front entrance door replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Margaret C.
08/2020
5.0
doors
+ -1 more
Jamie responded quickly and professionally with a quote for our job. In the end we decided not to do any work on the house but this in no way was a reflection of Jamie. He did a great job coming up with a quote quickly and was willing to do the work. It is an old house that is going to be sold as is.
Description of Work: Door replacement quote
Rating Category
Rating out of 5
Yes, I recommend this pro
Frank M.
06/2020
5.0
replacement windows, woodworking, doors
+ 1 more
Excellent, extremely professional, timely and clean. Always keeps the client informed plus very competitive pricing. Don't look anywhere else. Bilingual.
Description of Work: Impact windows and doors
Rating Category
Rating out of 5
Yes, I recommend this pro
MARIA M.
04/2020
5.0
replacement windows, doors
+ 0 more
Jaime was very professional and knowledgeable. The windows and door were delivered and installed in a timely fashion as promised. The final result is beautiful, love my new windows and my new French door. Thank you Jaime.
Description of Work: Windows and a door
Rating Category
Rating out of 5
Yes, I recommend this pro
Carolyn K.
04/2020
5.0
replacement windows, doors
+ 0 more
Jamie at Superior Windows and Doors Was helpful and efficient and clarified all the issues and processes. The installers were clean. I would highly recommend and work with Jamie again.
Description of Work: replace windows and doors
Rating Category
Rating out of 5
Yes, I recommend this pro
Mayda G.
12/2019
5.0
replacement windows
+ -1 more
80 year old house with rusting original iron windows. We were pleasantly surprised at the stress free experience. They were professional all around. Not only was time quoted met, the crew was expedient, professional, knowledgeable. They cleaned up as they went and the window installation is seamless, looks like they've always been there.
Description of Work: Replaced 5 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MAUREEN L.
11/2019
5.0
replacement windows
+ -1 more
Perfectly! From the initial interview with the personable owner, Jamie, to correspondence with the excellent secretary, Jessica, to installation by their courteous, skillful (and clean!) hardworking installers, you really can’t ask for more. It’s rare to find a company which gives a fair price and top value. This transaction should not be a “bargain-basement” deal. We’re happy to have chosen a quality company to protect our home.
Description of Work: Installation of 2 large impact/hurricane windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,403.38
Response from Superior Replacement Window & Door Inc
Thank you (Angie's List Member) for your review. Your project was actually six medium sized windows in two large masonry openings. It was our pleasure to work with you; we thank you for your business and should you need anything from us in the future, please don't hesitate to call. All the best, J. Schaffer on behalf of SRW & D, Inc.
Lisette S.
11/2019
5.0
doors
+ -1 more
Superior Replacement Window & Door inc. was a referred to me by a friend that had all her windows and doors replaced by them last year. I had 3 quote to replace my front door and patio doors, but I'm glad I decided to get a fourth quote. James the owner was very professional. He explained the benefits of doing a recessed threshold on my doors. He demonstrated that by recessing the door threshold I wouldn't have a piece of metal sticking up in front of my doors and would avoid having a trip hazard. Its an upcharge on the installation price, but worth every penny. None of the other companies brought this to my attention. His quote was competitive. The installation was very clean, seamless and professional. I highly recommend Superior Replacement Window & Door inc.
Description of Work: Front Entry Door and Patio French Door
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,600
Michelle L.
11/2019
5.0
replacement windows
+ -1 more
My entire experience with SRW&D was excellent! This company was recommended to me by 3 different friends who all loved their work. I got quotes from 4 companies. They were not the cheapest, but I went with them because of the work I saw they did at my friend's home. From Robert who came out to give me the quote, he was knowledgeable and very helpful helping me pick what I want. Then the owner Jamie came over and went over every single opening with me and made recommendations that no other company had pointed out to me about my slider installation. He was so helpful, and you could tell he wanted it to be done right! My installation was a dream! I replaced every opening in my house and the installation team, lead by Alejandro, were very professional, courteous, polite, and neat. They not only installed the windows and doors, but their, masonry, stucco, tile and woodwork was absolutely perfect on every opening inside and out! The Palmetto Bay Building Inspector commented on what an amazing installation job they had done. "One of the best I have ever seen!" In life you get what you pay for, and I paid just a little bit more for SUPERIOR service and quality, I would recommend them to anyone!
Description of Work: Replace all windows and doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Wes S.
10/2019
5.0
replacement windows, doors
+ 0 more
Everything went smoothly as discussed with Jamie
Description of Work: Installed new impact windows and doors, they did an incredible job replacing the windows since the house was built in the mid 40s
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$17,350
Robert L.
10/2019
5.0
replacement windows
+ -1 more
I would like to thank James and his crew for doing a really fine job on the installation of my windows and doors. James' installers were very professional from the get go. The windows look great and the attention to detail regarding the trim work on the Sliding glass doors and the 2 doors were superb! Even after payment was rendered, i had a few minor Caulking issues which they came out and fixed immediately. I am extemely satisfied with the entire project and wouldn't hesitate to higher them for future projects.
Description of Work: Had 11 impact windows, 2 Sliding glass Doors and 2 doors installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
Response from Superior Replacement Window & Door Inc
(Member), it was a pleasure working with you and your mother. Our whole team thanks you for your business. Success in any home improvement project happens when there is good communication between homeowner and contractor. You were an "A" rated customer and if you ever need any service in the future, don't hesitate to call us. J. Schaffer on behalf of SRW & D, Inc.
John C.
02/2019
5.0
replacement windows, doors
+ 0 more
This is the second time I used Jamie. The first time was so good that 15 years later I used him again. Best price from all the quotes I recieved. All the work was done incredibly well, fast and reliable. He told me it would take 5 days and the morning of day 5 they were packing up and having final inspections. I also had a manufactures defect and it was fixed immediately.
Description of Work: Hurricane Windows and Door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
Response from Superior Replacement Window & Door Inc
Thank-you for your response. it was a pleasure working with you again.
Marlene N.
02/2019
5.0
replacement windows, doors
+ 0 more
Jamie and his team did an outstanding job replacing 5 french doors. Our house is old and has had many modifications. Jamie and his team took the time to come up with a plan for each unique door configuration. The V&V doors he recommend were perfect and not as heavy and overbearing as some of the higher end models while still meeting hurricane codes. All the workers were very timely, very courteous and extremely neat as well.
Description of Work: Replaced French doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Superior Replacement Window & Door Inc
Thank-you for your review. Yes, each of the doors was unique and took a [Member Information Removed] of planning to measure doors so they worked with your existing retractable screens. I am happy you are pleased with the results and we look forward to working with you again when you're ready for the rest of the house. Jamie Schaffer
Susan D.
11/2018
5.0
replacement windows
+ -1 more
Before the end of the hurricane season, we got new windows in our home. We highly recommend this company for that. They handled everything with professionalism and care. Great prices.
Description of Work: Getting New Windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,200
Jacqui B.
11/2018
5.0
replacement windows, doors
+ 0 more
Very clean, professional, thorough, and helpful. I'm very happy with the quality of the work and the responsiveness to my questions and concerns. Would highly recommend.
Description of Work: Replace three French doors with hurricane glass doors, replace kitchen window with storm window.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Hurricane Shutters,
Finished Carpentry and Woodworking,
Egress Windows
FAQ
Superior Replacement Window & Door Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Superior Replacement Window & Door Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Superior Replacement Window & Door Inc offers free project estimates.
Yes, Superior Replacement Window & Door Inc offers eco-friendly accreditations.
Yes, Superior Replacement Window & Door Inc offers a 0% senior discount.
No, Superior Replacement Window & Door Inc does not offer emergency services.
Yes, Superior Replacement Window & Door Inc offers warranties.
Superior Replacement Window & Door Inc offers the following services: Impact Resistant - windows, doors, French & sliding glass doors & pocketing doors. Replacement windows. Hurricane shutters.
Non-impact glass replacement. Repairs to existing windows & doors.