Springer Roofing

I contracted Springer roofing last July and then waited for over 4 months for them to begin work. Each inquiry about a commencement date for work was met with excuses about the weather. I can understand how bad weather would delay a project for a couple of weeks. The delays in my case, however, were two months beyond the worst case scenario presented in the contract. When I told them that I was fed up and was cancelling the job, Mr. Springer informed be that he would not return my deposit because the initial three-day cancellation window had passed. Now I must go through the expense and hassle of litigation. Be wary of this company.

Bad service. They have not installed tiles and left my roof open, it’s been almost 2 months. One of my AC is now broken after months of working more than it capacity and I have babies at home and with this weather is terrible to have them without AC . They do not understand that and they only say that they will schedule schedule but no work has began.

Great experience. The great things about working with them was quality of work, responsible worker, and good price.

It went very well. Smooth and great communication!

They did a great job!

It was a total pleasure doing business with Springer Roofing. The installation crew worked very well and did a wonderful job.

It was a pleasure doing business with Springer Roofing. They provide customers with a top quality, finished roof and great customer service.

Excellent! We were pleased with the job Springer did from start to finish. We would highly recommend to anyone and would use them again in the future. Our roof looks amazing! Good quality, price, and staff especially Mr.Springer! They exceeded our expectations!

Springer Roofing did a excellent job on re-roofing my house. The crew came in on schedule and worked fast to remove the old roof. We had a bit of rain during the process and the Springer crew took extra measures to ensure there were no leaks or water damage in the house or attic. Alex, the project manager was absolutely the best at making sure all work was kept on schedule and he checked in daily to answer any questions or concerns. I have had horrible experiences in the past with the crew not cleaning after the job. This was definitely not the case with Springer Roofing ! I was very pleased to see that the crew did a complete cleanup at the end of each work day. No litter or trash left behind for me to clean. My previous roof was shingled and I wanted to get a fresh and updated look. Springer Roofing replaced the shingled roof with a beautiful tiled roof and it looks amazing. All inspections by Dade County passed with no problems or delays. Springer's pricing was fair in comparison to other quotes I received. I am convinced that I made the right choice. Hope I never need another roof but if I do it will surely be Springer Roofing doing the job. I would definitely recommend Springer Roofing to all my friends and relatives.

Springer Roofing did an incredible job on an old tile roof. There had been previous termite and water damage -- more than we knew and more than they bid on -- and they did a fantastic job of replacing when necessary, sistering when they could. My husband was invited up on the roof to examine the "inside" work and was very pleased. They worked quickly, were very clean and very pleasant. Their project manager, Alex, is outstanding. We've had the roof on over a month and noticed a gap. We called and within 24 hours, Alex was on the property and taking care of the problem. We had been "warned" about extra charges, but in our experience, Steve was very fair and responsive about the additional costs due to damage. In 25 years when we have to do this again, I'll use Springer Roofing.

Went great. They showed up a day early, finished before contract time and the City inspector said " job well done, always a pleasure to inspect a Springer job". That works for me!

unknown

Warning: Very long but the honest truth, no sugar coating, no exaggeration on my end. Pros: - The workers that came out to do the labor were very nice and considerate.Felt comfortable with them and asking any questions that arose. - Replacing an entire roof can be a mess, they kept it as clean as possible both in the front/backyard and the neighbors yard. Cons: -I live in an HOA, they began work before the work was approved by the association. Luckily it was a non-issue and I didn't receive any notice(s). -Subcontracting. I (and my wife once) asked the owner, Steven Springer multiple occasions if they subcontract both before and during the project. I bring this up because the main work crew that came out to tear off the old roof/ place the new plywood and waterproofing layer came from an A-1 Power Contractors Roofing truck daily. I even met the owner of A-1 Power Contractors, Luis Calvo several times as he needed to be present for the first inspection,why? He stated he was a supervisor with Springer. On one occasion when we met it was at night and the A-1 Roofing truck was present, where he tried to "discretely" tell a worker to lower the tailgate where the signage is so we do not notice..Well I noticed. Why hide it? why when I bring it up with Steven Springer or another supervisor with Springer I'm told different stories? I don't buy it, Steven states they are on his payroll, I guess I should be more careful with my words and next time ask if they UTILIZE A DIFFERENT ROOFING COMPANY, WHICH THEY CLEARLY DID to complete the majority of the project. Ridiculous. -LEAK. Maybe I should put this as a pro as it was noticed before the tile was placed and roof done? Luckily it rained hard and during replacement, a brand new leak formed where they apparently missed a spot. It was a Saturday night, called/texted the supervisor for the project and Steven Springer as well with no response at all from anyone. An hour later heard a knock at the door from Luis Calvo, the owner of A-1 Roofing who was able to go on the roof and stop the leak. The damage was already done, the ceiling and adjacent wall was needing new sheetrock and paint. I was told it would be repaired and I would constantly ask when it would be done for over 6 weeks as no one had even come out to look at it to see what needed to be done. Luckily my father in law does construction and Steven Springer gave me a credit for a wood bill I would receive (that for the next con). If i didnt have my father in law to repair the damage inside my home I'm sure it would still be present. - Unexpected 1k bill. When I originally met with Steven to finalize the contract he made it seem everything would be clear and transparent. Any extra charges that may have arise from added wood etc would be mentioned to me beforehand so I can see and approve and additional charges. None of that took place, I received a $1000 wood bill after much of the replacement had already taken place. I asked for proof to some of the charges as he said everything was taken with pictures in case. GUESS WHAT? Springer Roofing said the photos were not retrievable from the camera as the memory card was corrupted. NO PROOF. Alex the supervisor from Springer asked if he can go inside the attic to show me some of the charges (that amount totaled roughly $750 from what I remember). At that point, I let him enter, but who knows what was completed and not completed by Springer roofing. The home is 20+ years old, the repairs he showed me could have been from a previous repair. Who knows. - No word for 5 + weeks from the owner of the company where he was available beforehand. Countless phone calls and text messages, leaving messages with Alex and their secretary to have Steven Springer call me back and nothing for over FIVE WEEKS. I had numerous questions needing to be answered and he was not there to answer them. The last time I spoke with him? When I gave the third check which totaled 90% (15k plus) paid. Go figure, receive majority of payment and don't hear back as they received most of the money and I'm totally committed to them now. - Short on tiles order. Springer roofing was severely short in the order of tiles needing for my home further delaying completion of the project. - The estimated time to complete the roof replacement was 30 days as written on contract and mentioned to me...it took over 60 days! The last month plus with no word whatsoever from the owner of the company, he disappeared. - Failed Final Inspection. Yes, Miami Dade county did not approve the final inspection further delaying the roof being finalized so I can be done with this mess. - Complete Wind Mitigation Report not received yet. Multiple emails and nothing. I received the paperwork but photos are needed as well which I did not receive to get the savings on my insurance. I mind as well just pay 100 bucks to have someone else come out to complete it. This is a fairly new company and it shows sadly. Beware.

unknown

I needed my roof to be redone, and obtained several quotes. I decided to go with springer roofing, Steven springer, the CEO/founder, seemed a bit rough around the edges, however appeared to be professional and explained that I needed strap to wall and gave me a quote, then changed it to include ?unseen surprise wood?. Well, his contract his completely made up in a way to take advantage of consumers, as he is covered by the 713.08 florida statute. There is a hidden clause in his contract, that pretty much states that he could give you an entire new bill without cause or warning and that you have to pay for it or that he will put a lien on your property. (which he threatens to do as soon as he sends the outrageous additional costs). He quoted me 16,000 for a new roof with surprise wood damage, the strap to wall and states that he includes a 50 year warranty due to the shingles used and will provide a mitigation report to provide to the insurance. After paying Steven his 16,000 dollars, I was sent a nearly 8k additional bill. He stated that my roof was in dire state, and needed half it it with new plywood. The part that he claims is half is 1900 square feet, he added additional wood for 1400 sq ft. While doing the roof, shingles were dropped in my sewer, which I had to have a plumber come take care of, as raw sewage was overflowing the house. I had to pay someone else to pay for the uncompleted work he did, and had to replace parts he stated that he replaced. My gutters were left uninstalled and debris was left in the backyard. When I tried to discuss it with him, he stated that he did his best, then stated that he would just put a lien on the house. When I attempted to make payment arrangements, he stated that I had to pay him nearly $10,500, as I now had to pay his attorney costs, a loan, interest while the property would pretty much be his, if a payment was defaulted even if due to a holiday. I did what I could and followed my attorney?s advice and paid him, as the Florida statute completely shields him and gives him carte blanche to take complete advantage of people like me who were not aware that there are such dishonest people. Then when I provided him with a check writing in the memo that he was paid in full under protest and that all rights are reserved, his attorney and him stated that I had no right to write this on the memo. Now, if Steven truly had this bill in the right conscience, why would he go into a conniption, stating that he refuses to cash the check with what is written in the memo, and his attorney stating that I had no right to put this in the memo? Aren?t we in America, I thought that as an American citizen and consumer, I have the right to express myself as I see fit, especially when being wronged and taken advantaged of. I still have not received the warranty or mitigation report, which makes me wonder if the job completed is even up to par, perhaps an inspector would not sign off on what Springer Roofing ?Claims? to have completed. The company is a fraud run by frauds who take advantage of people, beware of that contract, the hidden clause in there is to forcibly take advantage of vulnerable people, I am surprised that they are still in business. Even the attorney who was so quick to threaten to file a lien, has not even responded to sending the warranty or mitigation report.

very professional

unknown

My roof is the best looking roof in the neighborhood. They resolved a big problem an a/c company created. Their customer service was personal. As soon as the permit cleared they called me immediately so we could proceed with the transaction of the sell of the house. The owner always answered the phone or returned phone calls the same day.