I had no problems with them. Everything was fine. They were reasonably priced.
Description of Work: They had to replace my pipe on the outside
Rating Category
Rating out of 5
Yes, I recommend this pro
Tom M.
08/2019
1.0
plumbing
+ -1 more
Never signed a contract. Tom showed up at my house to discuss a quote and was completely rude and simply walked away without any discussion. Please do not hire this company that level of customer service is not expected at McDonalds let alone someone that is preparing to do thousands of dollars worth of work. Thank God we didn’t sign any paperwork! If this company is rude when trying to attain work I can’t imagine how they would treat you after you give them work. Complete disappointment!
Description of Work: Plumbing water connection
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,500
Steven S.
02/2018
5.0
plumbing, water heater repair
+ 0 more
As expected. Area left clean. Technician was prompt, competent, informative, and professional. Pricing was competitive to other quotes. Used South End before, and will use again.
Description of Work: Furnished & installed new Rheem W/H with new ball valves (main supply & W/H)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Cristiane L.
01/2018
5.0
plumbing, water heater repair
+ 0 more
My old tankless water heater died and I needed to replace it asap. I got a new one online and needed someone to install it and do some adjustments on the plumbing for the new equipament. They were on time, polite and clean, and did the job very fast. I got a bad luck with the new heater and had to call them back 3 days later because the heater was way too loud and I tough it could be air in the pipes. It turns out the equipament was defective and I needed another replacement. They charged me their hour for the second installation but it looks good now!
Description of Work: Replacement of tankless water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Ben P.
06/2017
5.0
plumbing
+ -1 more
Both jobs went as expected and promised and have not had any problems since.
Description of Work: I have hired South End Plumbing for multiple projects on my residence. Prior to moving into our house we needed to replace the existing piping under the house with PVC. Existing galvanized and cast iron pipes were cracked or in need of repair. sanitary lines and hot water lines replaced. Second time, I needed to have my sewer lateral replaced because I had tree roots growing in and around the existing terracotta lateral line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Cynthia M.
03/2017
5.0
plumbing
+ -1 more
South End Plumbing did a very good job.
Description of Work: Toilet flange replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
LIsa Y.
11/2015
5.0
home remodeling, plumbing
+ 0 more
All that I can say is that I felt like I had family here doing the work. Everyone that I associated with from the office staff to my daily visiting workers were super professional. The work was done with great care and with all of our special requests considered and met. The work continued over approx......12 weeks...which could be very uncomfortable, but every effort was made so that we could stay in our home during the work. This included doing one bathroom at a time so that we would still have a working facility. It would have been much easier for them to do it all at once. Our dog even missed interacting with all of the workers once the work was completed. I would not hesitate calling South End for any future jobs.
Description of Work: South End replaced all of our sewer lines and put in the plumbing for two bathroom remodels due to collapsing of old pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Candice W.
04/2015
5.0
plumbing
+ -1 more
They're very good. They're very punctual. I don't know how many people they have working for them but they all are very good at what they do. The owner, he's still there and a lot of young guys too.
Description of Work: When we first moved here 18 years ago, they dug up the yard for us and put in all copper pipes. They come out in any emergency.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
sheryl D.
03/2015
5.0
water heater repair
+ -1 more
It went very well. They were very fast neat and clean. professional, knowledgeable, and trustworthy - which is hard thing to get in Miami
Description of Work: Replaced water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$735
Yolanda S.
02/2015
5.0
plumbing
+ -1 more
They always do an excellent job which is the reason we've used them for over 20 years. They are very professional. They come in and do their job the first time. We don't have to call them back again. They're reasonable.
Description of Work: We have used South End Plumbing for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen W.
11/2014
5.0
plumbing, drain cleaning
+ 0 more
He knows how to do his job. Very kind and lovely people in the office.
Description of Work: Plumbing
Rating Category
Rating out of 5
quality
5.0
value
3.0
Yes, I recommend this pro
Lorraine B.
10/2014
5.0
plumbing
+ -1 more
Our washing machine was filing up with water for no reason. The entire garage was flooded. They came out and determined that the flow switch was broken. It was not possible to fix this situation, so they tried to shut off the water from the valve, the valve broke. One problem led to another problem. The owner is brilliant and was able to take care of this issue and stop the flooding. He was able to change and put on brand new hot and cold valves. We are forever grateful to him! I would 100% recommend this company to anyone and use them again if we needed too! His fees are reasonable as well.
Description of Work: Fixed a washer that would stop filling up with water.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian M.
09/2014
5.0
plumbing
+ -1 more
Excellent work, they showed up a little early.The plumber explained everything and even showed me how I can do some of the work myself.
Description of Work: fixed several plumbing problems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lelia T.
09/2014
5.0
plumbing, drain cleaning
+ 0 more
He had to get on the roof to snake out a drain. Took his time but was professional and got the job done. Did not try to sell us anything we did not ask for which is rare.
Description of Work: cleaned out a clogged pipe
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kevin H.
06/2014
5.0
plumbing
+ -1 more
They did their work very timely.
Description of Work: This was about a year ago. The toilets were not flushing and it appeared to be a septic tank issue. They were extremely punctual and did a thorough assessment of the problem it seemed to me. They did what they had to do at what seemed a reasonable cost and am very happy. Will definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mary E.
05/2014
5.0
plumbing
+ -1 more
They were punctual, fast, extra helpful and very reasonable. I have been using them for many years and have had no problems with their service.
Description of Work: Tightened bathroom sink handle. Also installed new toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Deborah R.
03/2014
5.0
plumbing
+ -1 more
My experience with them is always good. They are great. The gentleman in charge is at least 80 years old and probably been doing the work since he was very young, has tremendous experience, work on a problem, analyze it, and sometimes he help with the work but he has a crew that come in to do the work. They are excellent and their pricing is good, work is good, honest, and I could not ask for a better person to deal with.
Description of Work: I used South End Plumbing to replace a main waterline for our rental house and also did swimming pool plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
LYLE L D.
02/2014
5.0
plumbing
+ -1 more
It was excellent. They had a good attitude. They were friendly and professional.
Description of Work: They put in a new Kohler toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
elyse T.
10/2013
5.0
plumbing
+ -1 more
Don't know what we would have done if not for Tom. We did not think he ad 24 hour service so we called a z24 hour service provider who said they would possibly have someone out in 3 hours!
Description of Work: They saved us! We were out of town when our son came home very late to find a flood in our house. Tom got to our house in about 15 Minutes and stopped the flooding. Of course we have lots to still do, but he saved us
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris C.
08/2013
5.0
plumbing
+ -1 more
Woke up to a badly leaking tub faucet. Tom came out immediately and it was fixed in no time for a reasonable price for an emergency on a Sunday morning.
Description of Work: badly leaking tub faucet fixed in no time for a reasonable price on a Sunday morning!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Carolyn T.
06/2013
5.0
plumbing
+ -1 more
Great job! I had a leak under the kitchen sink. Gami changed the garbage disposal and replaced a pipe. Problem solved. I will definitely use them again!
Description of Work: Fixed leak. Replaced garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Mary E.
04/2013
5.0
plumbing
+ -1 more
see above. Took and hour and a half.
Description of Work: Cleaned out kitchen drain. Had to use long snake with sharp blade on end to unclogged pipe. very professional. Have used them several times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
gene B.
03/2013
5.0
plumbing
+ -1 more
They had to go on the roof to unstop they drain
Description of Work: They unstopped a bathroom drain
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Nan S.
02/2013
1.0
plumbing
+ -1 more
We agreed on half the cost. The bolts holding the sink handles never fixed. Shocked to see them rusting.
Description of Work: Rick the owner's son quoted me $832 to move tub handles and spout. I was worried the tiles would fall off with all the vibrations. Apparently the tile was not put on properly. They did fall off. Living off a small fixed income Rick came back to me he had to have $427.38 more which I had not budgeted for. We agreed on half. I had used the company for many years. They had gotten very expensive. They also had two plumbers there that had worked for the company for a long time and most of the time had done a good job. I was so shocked when he told me he needed more money. Where I worked if we quoted wrong and charged that price we eat the additional amount. Now the sink handles in my bathroom are rusting the bolts holding them under the sink. It is just a nightmare they had also installed the sink handles. Trying a new plumber on the list and hope they can get the bolt problem straighten out. So two problems the worst the additional charge like a surprise attack.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,054
Vicki W.
02/2013
5.0
plumbing
+ -1 more
The gentleman came prompt; did his job professionally and efficiently. Once he was done, he still had time to advise as to what we needed to do for a a runny faucet and tightened it so it wouldn't leak as much. Would definitely use this company again!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Electrical
FAQ
South End Plumbing Inc is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:30 PM
Tuesday: 7:00 AM - 6:30 PM
Wednesday: 7:00 AM - 6:30 PM
Thursday: 7:00 AM - 6:30 PM
Friday: 7:00 AM - 6:30 PM
Saturday: Closed
South End Plumbing Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
No, South End Plumbing Inc does not offer free project estimates.
No, South End Plumbing Inc does not offer eco-friendly accreditations.
No, South End Plumbing Inc does not offer a senior discount.
No, South End Plumbing Inc does not offer emergency services.
No, South End Plumbing Inc does not offer warranties.
South End Plumbing Inc offers the following services: Plumbing, drain cleaning, water heaters, electrical, & kitchen & bath remodeling.