Rodman Roofing Inc

They did a good job, they were very professional.

I had a leaky roof. We thought we were going to have to have the roof replaced. Rodman Roofing came out and found that the leaks were coming from the seal around the pipe that goes out through the house. He also said the drains should be replaced every time the roof is done and mine had never been replaced. It was practically raining in my house. They could have came out and told me I needed a new roof but they said it was just maintenance. For just $3600 my roof and walls no longer leak. We just went through hurricane Irma and we kept saying how blessed we were to come in contact with Rodman Roofing. From the time I called them and the time they got here was only two weeks, which was another amazing thing. A lot of these companies are saying six weeks. They called one day and said they finished a job early if they could come on out to me. Right before hurricane Irma, the president of the company called and said they may lose phone contact after the storm and if there was any problems and we needed them out to contact them via email. I am carrying their business card and giving it to friends.

Rodman's attention to detail and overall work was excellent. They made certain that all rotten or compromised wood was replaced at essentially the cost of materials. I have watched many other companies put a new roof on top of bad wood, rotten facia, etc. Rodman did not do this. Nice people too.

A few years ago I gave this outfit an A rating for a leak they fixed in my roof. I don't know what's going on at this company but I had a VERY different experience this time. People's true colors are sometimes shown in how they handle problems, and boy did we have problems with Rodman this time. The overall roof looks pretty good and they kept a decent schedule but the organization is severely deficient is several areas and the owner has shown that she is not the kind of person you want to be in a contract with. That, in addition to their extremely low standards for aesthetic work like carpentry and exposed ceilings, make them a risky choice. First of all they did some shoddy work on an exposed wood section of the outside porch, installing beams of a different size and different finish interspersed with the original beams. Looks horrendous. On the inside of the house, they went on to pepper my beautiful cypress plank exposed ceiling with nails from above. They knew fully well there was an exposed ceiling as it was discussed many times. Amazingly, they apparently have no system for ensuring they don't damage people's exposed ceilings. What's worse, they also have no system in place for how to properly REPAIR property when they damage it. In my case the approach of the owner was to begrudgingly agree to replace the damaged planks. They did not offer to stain the planks to match the rest of the ceiling and complete the work so I had to hire it done myself. When the painter came to stain the planks (after Rodman had sealed up the roof and left), I found out why. It turns out they actually replaced the wood in my EXPOSED INTERIOR ceiling with the cheapest possible #2 pine. Also they did not "cull" the pieces they installed, meaning they didn't bother trying to even match the grains on what was already there. Careless, sloppy work and incomplete "repairs" with inferior grade products that ended up worse than the original damage itself. Needless to say it is a disaster and will never look the same. They're billing practices are also highly questionable. They dropped off a jaw-dropping lumber bill RIGHT AFTER THEY SEALED UP THE ROOF that amounted to $7,800 (on a $23,500 contract) and acted like it was nothing. They never once showed me roof damage or told me of some rising lumber bill while the roof was being installed. When I started asking for some kind of proof or explanation, the owner Karen Rodman went from giving me one half-baked answer after the next to becoming extremely aggressive and manipulative. Instead of dealing reasonably with me or coming out and measuring the wood with me and showing me what they were charging for, she opted for cowering in her office, repeatedly telling me how "honest" she is, talking past me, accusing ME of trying to rip HER off, threatening to put a lien on the property, etc. She basically tried about every tactic in the book to avoid having to honestly communicate with me. Her conduct was completely outrageous and unprofessional. Needless to say, I highly recommend AVOIDING Rodman Roofing unless you have the time to go to court after the job is finished. These people have shown me that they are not professional organization that you can relax and trust but more like a ragtag bunch hacks who think they can steamroll through your property, charge whatever they please and cut any corner they think you won?t notice to stuff a few extra dollars in their pockets. The workers may have been just fine but the there is no focus on taking care of the customer (in fact, the customer becomes the enemy when there are problems and profits are threatened), weak leadership, ZERO accountability, a lack of quality control systems, poor communication, and greedy, insincere management that prefers yelling on the phone and making threats to working out solutions to the problems caused by their company. If you do want to go with Rodman, be cautious about signing the contract they give you. You might want to consider having one drawn up and consider these points: 1. Any obvious repairs you expect they will make should be described and included in the price, including fascia work. Do NOT allow anything you already know about to fall under their "extra lumber" policy. Leaving it up to their "professional discretion" means thrown together work and random prices. 2. They should be required to inform you and get your approval for each extra $500 of lumber that they want to purchase on your behalf. 3. Make them responsible for taking down and reinstalling your gutters. I took mine down for them and they ended up mysteriously disappearing when the crew cleaned up. Nice cherry on top...

Excellent workmanship. Came on time, finished in good time. Did not inform of estimate of extra costs before performing additional work. The roof is good and I am satisfied. It is the best roof I have ever had.

They did substandard work and used inferior materials, then cancelled appts to review job repeatedly until I gave up

It was a shingle roof and they were really great people. Very neat and cleaned up all the nails. They bill as you go as well so you're not paying all at once. Its a two story and tiered house so it was a very tough job.

They did a fantastic job exceeding all expectations with unbelieveable professionalism. They were prompt and they executed the job flawlessly. Even when there was something needed to be done that they had overlooked they came back and fixed it. They put us at the front of the line because my mother was suffering from so much water damage and are still keeping an eye on my mother's roof.

the whole team was professional- they worked- they worked hard- there were never any issues- I would use them again in a heartbeat- they did quality work, my roof looks amazing - Joan S

We were up against a deadline imposed by Citizens (windstorm insurance) after which they would not renew our insurance if we did not replace the roof. Rodman's did their best to complete all the work in advance of this deadline. They worked with our insurance, our insurance was renewed based on their work and all the required paperwork they provided for us to forward to Citizens. We were impressed with the professionalism of their office staff, supervisors and workers. Everything was cleaned up impeccably, and communication was good. All inspections were requested and passed quickly.

From the initial meeting to the conclusion, their work was timely and professional. I have never in the past recommended a roofing company but in this case I recommend them enthusiastically. Indeed they did more than was originally contracted.

His estimate was in the middle of those I received. Chose another roofer

Our roof was repaired almost a year ago. We noticed a small leak. They came out and examined the leak. Karen sent their crew to repair it. It was still under warranty. They treated us with courtesy, fairness, and professionalism.

They did the main house right away, and it took a while to schedule the roof on the cottage. This wasn't a problem, since the old roof was still holding up. They gave us a couple of different options for the cottage roof, including updating the structure to code and adding a layer of insulation (which is what we chose to do). Their initial inspector was good and explained things clearly, and Ms. Rodman answered my questions on the phone a couple of times, explaining my options to me. We got three quotes from Angie's List people, but Rodman inspired the most confidence. (One company offered to put a coat of white goop (Gaco) on the roof for $5000, which didn't seem like an especially good long-term solution, even if it was cheaper.) I was pleased with the work they did, and we haven't had any problems.

We had only an estimate with no actual work done.

I have used them for many years, every time they have done a good job.

They were professional, honest, respectful, punctual, cleaned up after themselves and finished the project on time. She was very helpful and willing to give advice even before she knew I chose them to do the work.

Once the work was performed, it was done professionally, and efficiently. Part of our gutter had to be detatched and removed for the job to be done. We expected to have to pay for a new gutter on that roof, but they were able to reattach the existing gutter at no additional charge, which was a nice surprise. The B's I gave them really relate to responsiveness and scheduling the work. Once they inspected the job site and gave us the quote, we had to pay half up front and return the signed contract which we did in June. Thereafter, I would have to call to find out what the status was for the schduling of the repair. We were scheduled at least 3 times before the 4th that actually occurred. The first was definitely delayed because of the rain that week, but the next two weeks were without rain and the project got pushed anyway. Considering the value of our contract I assumed that had bigger deals they wanted to get to, which I can understand. Didn't like that if not for the fact that I would call, on at least two occaisions I would not have known they changed the scheduled date. To be clear I'm not one of those guys that calls 3 times a week. I would wait a week or two to call them, and consdered cancelling at least once because of it. I'm glad I didn't because the work was performed well. Only other complaint is that the work took two days (which is fine, but we didn't know it), and the workers left after the first day without telling us when they'd be back and it was a Friday. They didn't come back until Monday, which we didn't mind, would just liked to have known. I would use them again, hoping they resolve these issues.

Very professional, honest, competitive pricing. Rodman Roofing kept me informed of scheduling service and progress of repairs at home site through e-mails and phone calls. Even sent pictures of completed work via e-mail, as requested. Very impressed with this company and would recommend to all. Will use again if repairs are needed. Originally based my decision to use this company on Angies List ratings. Did not disappoint! Very satisfied customer! Thank you Rodman Roofing!

Totally professional in all respects; written estimate, excellent work; responsive prompt. This is the second leak they have fixed. Both experiences similar. They're not the cheapest, but I'll pay a few bucks for professionalism and quality.

Please see my comments above.

John Rodman was right on time to look at the roof and give and estimate, which arrived in the mail in two or three days. We signed the contract, they scheduled the work and completed it right away. Rodman is very professional, does quality work at a competitive price. We have used them in the past with similar results.

The honesty and integrity shown by this company was wonderful and I certainly will use them when my roof calls for it.

They are a very good company. We were very pleased with them. The price was very reasonable. They were very reliable and efficient. They were a very pleasant company. They did a good job. They were very available for questions. They were a good company to work with. They cleaned up after themselves. We got more than one estimate and they were very reasonable. They were very punctual.

It went very well. They did exactly what they said they would. They got all the proper paperwork for permits. They cleaned up after themselves. I would use them again.