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4.8118 Reviews
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Showing 1-25 of 118 reviewsTeddy P.
08/2022
flooring contractor
+ -1 moreAll installation went excellent. Starting with Joe(sales exe) that helped my wife and myself. He showed us all options as per our request and diligently told us all the pros and cons of the different options and ending with Brett and Daniel and their crew. They are very attention to detail. They took the necessary time to finish the job well done. I will highly recommend Pride Flooring to anyone.
Description of Work: Flooring on second story
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Yes, I recommend this pro
Kristy S.
04/2022
flooring contractor
+ -1 moreWhen starting our search for new flooring I visited many flooring companies but did not find what I was looking for. I live in Pembroke Pines, but drove all the way down south to Pride Flooring based on their positive reviews. It was a good decision, we are extremely pleased with our new Coretec vinyl flooring. They had a wide selection to choose from and Mark helped us to pick the right color, allowing us to take the samples home to see which looked best. The installers Brett, Daniel and Fernando did a great job. It was a big job for the 3 bedrooms and office, and having to use a machine to take up some glued down hardwood in the master area. The rooms look great and we would definitely recommend Pride Flooring
Description of Work: New flooring
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Yes, I recommend this pro
aubey B.
01/2022
carpet cleaners, window treatments
+ 0 more"AMAZING" Marc was patient , responsive and caring He made sure we ordered and received the products suited for us -- Would highly recommend his services
Description of Work: Install Blinds , Install / Preparing Painting Baseboards
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Yes, I recommend this pro
Eleni S.
10/2020
flooring contractor, hardwood floor
+ 0 moreUnprofessional installation. The floor was not settled in place, moved while walking and a couple of months later it started shifting and opening. I asked them to come and repair it, they did (after 10 emails), but with a charge. And, they would not have done it correctly, the second time, if I were not there watching and asking them to do it correctly.
Description of Work: Bamboo Floor installation
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$4,000
Response from Pride Flooring
Kristen J.
08/2020
hardwood floor
+ -1 moreThink twice! I did all my research to find a reliable company that I thought would do a great job on work in my home. However, in September of 2019, I contracted Pride Flooring to install partial new wood flooring in my home, and sand and stain the entire floor. Immediately after the project was done, I began to notice cupping, swelling, splitting, stain bubbles that were popping, and nail heads poking out of my floor panels, among other things. They resanded the whole floor to remediate the cupping and other issues, but in February 2020 (only six months later), the cupping continued and the stain began peeling throughout the entire floor (where it was cupping and where it was not). A meeting was held in my home where Mike, the installation manager, called Joe Deleo, the supervising manager of our project, to ask him if he had followed proper guidelines to install my wood floor. Deleo admitted that he did not. The carlessness performed in my home contributed in whole to the poor quality and craftsmanship that has led to my loss of almost $8,000. Not only is my entire floor cupping, but the stain also was not applied properly, as disclosed by Pride Flooring's subcontractor, who was "rushed" by the supervising manager to complete the work in my home. Now, the ENTIRE FLOOR is compromised because Pride Flooring over-sanded my floor trying to remediate their poor work, and thus, I cannot re-sand to refinish the floor--I need to replace my entire floor. Pride Flooring conveniently stopped responding to my emails when my claims against them began mounting. Think twice about using this company unless you want to be left in a $30,000 hole later. They won't care.
Description of Work: Wood Floor Installation and Refinish
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$7,700
Kirk D.
06/2020
carpet cleaners
+ -1 moreFast Service, fair price, set clear expectations, did quality work, and accommodated a new, more secure payment method. Brett, Daniel and Nick and Joe and the whole team are great professionals. Give them a call, highly recommended.
Description of Work: carpet stretching
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Yes, I recommend this pro
Linda B.
06/2020
carpet cleaners, hardwood floor
+ 0 moreOur project Involved taking out prior flooring and installing new wood floors, it was professionally done, they were clean, organized and finished in a shorter time than expected, amazing how it all turned out. From the time we began with Joe, picking out the wood, ordering It and then to the final installation by Bret and crew, they all knew what they were doing. We are now enjoying our new wooden floors, thanks to Pride!
Description of Work: Wood flooring replaced in Master bedroom, sitting are and walk in closet.
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Yes, I recommend this pro
Susan Z.
12/2019
window treatments
+ -1 moreThey did an outstanding job. They were knowledgeable and the quality of their product was excellent as well. Their price was totally worthwhile and they did 10 windows as well as a sliding glass door. They were honest and extremely professional They showed samples and showed patience as we chose what we wanted. I am extremely picky and yet I cannot find one thing that was negative with this company. I would highly recommend them to anyone and I would definitely hire them again.
Description of Work: They put up window treatments or Graber blinds in my house.
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Yes, I recommend this pro
Melissa M.
09/2019
flooring contractor
+ -1 moreI found Pride Flooring on Angie's List. Everything was fine until Marc insisted I pay for something that had not been in any of the original discussions or quotes and he OVER-measured, thus charging me more on the invoice. I drove out there and signed paperwork and left a deposit. I told him I didn't like the base board styles he had and would hold off on that, but he wrote it in saying we could take it off later once I decided. I was handling the permitting process and they were flexible and punctual with that. Marc came to measure and quoted me for baseboard 256 linear feet for baseboard and 735 sq. ft of removing and disposing carpet and installing floating bamboo flooring. Other quotes I got were for 160 linear feet. When I called him on it, he said he 'doubled the living room'. Not sure why he would do that, when the living room and dining room were way bigger than the bedroom. Obviously to gouge me for more money, hoping I wouldn't notice. At one point the underlayment I got did not pass permitting, so Pride Flooring recommended another kind and went and bought it. I also had by then gotten an Eco-underlayment that was also approved and wanted to use, but Marc claimed they'd had to go to Broward County for it, so I went to return what I bought even though I preferred to use my product. He lowered the price from $.75 to $.69 per ft to match. The guys came out and layed it, but didn't clean up after their first day, though they did the 2nd day after they installed the floor. After the first day while we were waiting for city inspection, I got another invoice from Marc, this time with a $96 charge for removing the baseboard. It was obvious because I had decided to purchase my own baseboard, he now wanted to charge me more. I refused to pay it, and I also refused to use them to install the baseboard, given this extra charge and also the gross mis-measurement of the baseboard linear feet. In an Aug. 23, 2019 email, this is what Angie's List warned customers about: Contractor is bidding low to win your business and will add expenses later in the absence of a written "change procedure." What Angie's List should add is customers should look over the shoulders of everyone measuring their space, too. (Quiet Walk underlayment, $590; labor: $1987, including $150 paid to them to pick up some of the flooring 20 minutes from their office at Floor and Decor)
Description of Work: remove carpet and install customer-provided bamboo flooring, no baseboard
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$2,577
Response from Pride Flooring
Frederick G.
08/2019
flooring contractor
+ -1 morePride Flooring did an outstanding job from start to finish. When we first went to their store, they were very knowledgeable and patient in answering all of our questions and helping us choose the flooring. There were no high pressure sales tactics, and they allowed us to take samples home to see how they would look with our lighting/furnishings. Once we decided to go with them, they were accommodating to our schedule and very punctual. I can't say enough good things about their installation crew - probably the best workers/contractors I have had. Excellent attention to detail, superior workmanship, and a true commitment to customer satisfaction. I would not hesitate to go with Pride Flooring again, and I highly recommend them.
Description of Work: We had old laminate flooring removed and new Armstrong Luxury Vinyl Plank rigid core installed.
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Yes, I recommend this pro
$16,000
Jason C.
06/2018
flooring contractor
+ -1 moreMarc and the entire team at Pride have been on point since the start. The combination of quick, clear, effective communication, accurate and timely estimates, and the delivery/installation right on time and efficiently mean we enter our new home with beautiful new floors of which we're proud. Thank you for everything and we'll recommend Pride most highly!
Description of Work: New LVP floors
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Yes, I recommend this pro
Maria M.
02/2018
flooring contractor, hardwood floor
+ 0 moreExcellent. From our first contact, The owners, theirs sales rep Joe and the Pride Flooring employees were responsive, honest, courteous and knowledgeable. They guided us through purchase options and things we should consider. Their installers were very professional and courteous. We were very pleased with Pride Flooring and highly recommended them.
Description of Work: Wood flooring in bedrooms and on stairs.
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Yes, I recommend this pro
brant W.
11/2017
flooring contractor
+ -1 moregreat deal and super people to work with!
Description of Work: removed carpet on stairs and replaces with wood
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Yes, I recommend this pro
Carren B.
08/2017
flooring contractor
+ -1 moreIt went quite smoothly. The staff was friendly, considerate, and very professional. They kept me informed of what was happening at all times. They addressed all my concerns. Joe was great to work with, very knowledgeable, and attuned to helping us choose the product that best met our specific needs.
Description of Work: I had floor tile removed from most of my home and replaced with vinyl plank flooring.
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Yes, I recommend this pro
$11,000
MARIA M.
07/2017
flooring contractor
+ -1 moreExcellent work. Very pleased with service and the finished product.
Description of Work: Installed flooring in 2 rooms.
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Yes, I recommend this pro
Beth D.
06/2017
flooring contractor, window treatments
+ 0 moreExcellent - quality product, great service, professional installation. They have a great selection, knowledgeable staff, quality installers. Prices seem fair.
Description of Work: Laminate flooring in guest room. (Placed an order for blinds today, too, but they're not ready for installation.)
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Yes, I recommend this pro
DWIGHT E.
05/2017
window treatments
+ -1 moreExcellent choice from a home grown local provider. Mark was very professional and thorough in making sure I got the best product. Came and installed the blinds and hauled away the old ones. Would definitely recommend.
Description of Work: Window treatments- blinds
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Yes, I recommend this pro
Aida P.
04/2017
flooring contractor
+ -1 moreExcellent. Could not have been happier with my purchase and how the installation came out.
Description of Work: Purchased and installed luxury vinyl planks
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Yes, I recommend this pro
$6,000
Lori F.
04/2017
hardwood floor
+ -1 moreExcellent. From the minute I contacted Pride Flooring, it was a great experience. Joe came out and provided an estimate quickly. Joe called two weeks before the work date to confirm the work date and he called the night before to provide an exact time the workers would arrive. Arrival was right on time! Jordan and Manny were friendly and professional. They took an interest in the work they were doing and kept me advised of the progress. The work was fantastic and I am extremely happy with the floor.
Description of Work: Install laminate hardwood flooring.
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Yes, I recommend this pro
$688
Jackie C.
04/2017
flooring contractor
+ -1 moreI can't say enough about this company. The entire process was fantastic. From the employees, to the product, to the entire completion of the installation, I was extremely happy with the company and the result. From the first phone call to the last, it was a smooth and pleasant experience, probably the best I've had with any company ever, in Miami. The staff was courteous, kind, prompt, knowledgable, and very professional. Most spoke english which was a nice bonus! Hard to compare the price as I didn't compare them with anyone else, but they were worth every penny. Highly recommend!
Description of Work: I was looking for a laminate floor to cover existing tile, in a very uneven house. Leveling compound was required first, and floors were installed the next day.
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Yes, I recommend this pro
$8,600
Aida P.
04/2017
flooring contractor
+ -1 moreI could not be happier with how everything turned out. This is a family owned business. I met with Joe who was so knowledgeable and patient with me during the entire process and assisting me with selecting between vinyl or laminate. He made sure to call the manufacturer of the vinyl to ascertain whether I could use a certain underlayment required by my condo association. Brett and his team came to install the flooring and they were so professional and nice. Brett even went out of his way and removed the old flooring on the kitchen so that my new floor could flow into the kitchen without the need of a threshold. My floors came out great and I could not have been happier with the entire experience. You will not find better selection, quality, customer service anywhere else in Miami. I strong recommend Pride Flooring.
Description of Work: Had luxury vinyl plank flooring installed in entire home.
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Yes, I recommend this pro
$6,500
Cindy M.
03/2017
flooring contractor
+ -1 moreNot well. We paid higher prices than if we went to a cheaper store because we wanted top quality carpet with top quality installation. Problems were mainly in the installation. Work was supposed to take two days and they did it in one, which always means they are rushing at the end of the day. The most difficult part, the stairwell (which has two landings and turns) was done last by the least inexperienced installer. It was not done well. in terms of sales, we were told selecting the narrower carpeting option which was made the job less expensive would make no difference in appearance, the seams would be invisible. Not only can you see the seams, they are not wearing well. I called the day after to share my concerns about the seams, the quality of the installation. They sent the same installer back out. He was rude, gave many excuses about how awful his helper was, told me it was my fault, acted disgusted that I had called them when in fact he had to make a lot of adjustments in the stairwell to get the carpet to fit and lay properly. And even then the job was not completed well and I am still unhappy about having spent a lot more money and not gotten the top quality install I was expecting. I could have gone to one of the big advertisers with bad reputations and spent a lot less money and gotten good carpet and the same quality of installation. I thought about calling them again but wasn't really interested in getting more excuses and insults. So I am just living with an expensive carpet poorly installed.
Description of Work: Carpet stairwell and upstairs rooms
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$6,000
Response from Pride Flooring
DAVID P.
02/2017
flooring contractor
+ -1 moreVery well. We received 3 other quotes but Pride Flooring's sales representative, Joe Deleo, was by far the most thorough and knowledgeable so we went with them. The installers arrived on time and did the whole job in one day. There was a crew of 6 and they all were hard workers and knew exactly what to do. I stayed on the job site the whole day to see that everything was done correctly but mostly just got in the way. They really knew what to do. Would recommend them and would hire them again.
Description of Work: Remove and dispose of old carpet in a 2 bedroom rental condo and install all new laminate floors including in kitchen.
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Yes, I recommend this pro
$4,500
Nelson L.
01/2017
flooring contractor
+ -1 moreSince then, they came back to repair. I had to pay $300 US. They split the repair from $600. I still feel sore about this. When the guys came back to do the repair, (very nice guys by the way), they ended up cracking a glass table when they moved it. That is the 4th picture that is attached. It’s been over 6 months, so far, the floor still seems to be ok. I do leave the air conditioning on, but I honestly don’t think it makes a darn difference. I think what make the difference was that on the first installation, the transition strip not being glued down and not leaving enough space between the wall.
Description of Work: I never leave reviews. I started to leave one a while ago and gave up. The Angie’s List sent me an e-mail reminder prompting me to complete the review. I don’t know if this will help anyone. Overall, I would give Pride a C rating. I appreciate the service from Joe and Mike, but I would not use this company again. I decided to go with Pride, even though they were more expensive, primarily because of the great knowledge and service of Joe. This industry is notorious for bad service, so I thought I would pay more for a little insurance. Didn’t really make a difference. However, of all the tonne of great insight he gave me in the sales process, they never mentioned once keeping on the AC for the humidity. They may respond to this review and say they warned me about the humidity, but trust me, they did not. I documented everything very carefully. I sent them the 9 reasons why I thought the first attempt to install the floor resulted in what you see in the attached photos: 1. No Room Left - From the attached pictures, you can see that many corners of the end boards were right up against the wall with absolutely no room to expand. 2. Problem from Day 1 – I believe this was a problem since day 1. The night that you guys did the installation, I noticed an arch in the boards near the sliding doors, but decided not to make a big fuss about it. I have a video with the date/time stamp I can show you. 3. No warning - During the ‘pre-sales’ stage from October to November, I took incredibly careful notes and there was never any mention about ‘pre-cautions’ for the humidity. 4. It was actually not that humid - Even with that, many of the neighbours said that the period that we were gone from January 9 to February 16 was not a very humid period. 5. Why were other areas not affect? - if your saying humidity was to blame for this, why were other areas not affected like in the bedroom or closets besides the two areas near the sliding door and the transition from the hall way to the dining area? 6. Transition strip was not glued down – probably the reason the biggest impact was near the transition from the hall way to the dining area was because you guys did not glue down the strip board which you should have done. 7. No one has ever experienced this before – we have neighbours who have been in the building over 2 generations (50 years) and despite all those decades and all the weather & climate changes, have never seen that in their own units. 8. Why has this not happened to the subfloor? – If humidity is such a problem, why didn’t this happen to the subfloor? In all the years the unit was left unattended, covered with carpet. 9. No time to acclimatize – one of my best friends from high school happens to own a flooring company back in Toronto which he has operated for more than 20 years and he mentioned that you guys did not leave it there to acclimatize.
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$4,300
angelica A.
12/2016
flooring contractor
+ -1 moreThe whole overall experience was excellent, from the moment we met Joe at his showroom till the day of final inspection, also done by him. Pride Flooring has a great team in place that produces a high end quality job with a pretty amazing turn around time. Our job took a total of 4 days! Several people had warned us that it would take weeks, I think the big difference is that Pride Flooring's crew is fast and knowledgable . We are thinking of using them again in one other project. I was happy I found them through Angie's list,
Description of Work: We replaced an old rug with a nice quality wood laminate in apartment. We covered about 1,400sq ft.
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Yes, I recommend this pro
$13,000
Contact information
10790 SW 184th St, Miami, FL 33157
http://www.prideflooring.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMSaturday:
8:30 AM - 3:00 PMLicensing
Insured
No License Required for Trade
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Window Treatments,
Carpet Cleaning
FAQ
Pride Flooring is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 3:00 PM
Pride Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Pride Flooring does not offer free project estimates.
Yes, Pride Flooring offers eco-friendly accreditations.
No, Pride Flooring does not offer a senior discount.
No, Pride Flooring does not offer emergency services.
No, Pride Flooring does not offer warranties.
Pride Flooring offers the following services: Flooring sales, installation, & maintenance. Window Treatments Sales & installation including Vertical Blinds, Wood Blinds, Plantation Shutters, Roller Shades, Solar Shades, Cellular Shades and a vast selection of others.
Plumbing
Contact information
10790 SW 184th St, Miami, FL 33157
http://www.prideflooring.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMSaturday:
8:30 AM - 3:00 PM