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PREMIUM WINDOW SALES

Windows, Doors

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
1.0
value
4.8
professionalism
4.3
responsiveness
3.5
punctuality
4.3
Showing 1-2 of 2 reviews

Lilian B.
05/2008
4.0
doors, replacement windows
  + 0 more
I was told windows and doors would arrive in 4-6 weeks, Exactly 4 weeks later I got a call that they were ready and were promptly delivered the next day. They offered to install for additional cost, but our contractor was obligated to do that job so I cannot vouch for installation.
Description of Work: I ordered impact resistant windows, sliding door and French door based on contractors measurements.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

LOURDES M.
08/2006
1.0
replacement windows
  + -1 more
The sales representative Art DeCastro was pleasant, and their quote was one of the lowest. However, once I signed the contract and the order fell in the hands of their office personnel, I don't know what happened. Each time I called and spoke to their office manager (a lady by the name of ''Luie'' that was particularly rude each and every time), she insisted my file was in engineering. However, my file sat on someones desk for two months. They subsequently confirmed that nothing was ever done; engineering was never started, and permits were never pulled. A complete waste of time and energy. I would never suggest anyone use this company.
Description of Work: Retained the company to install impact windows in my house. Signed their contract and gave them a 1/3 deposit of $3,622.55 to begin engineering and pull the permits. Despite numerous calls to the company to follow up on my order and their indicating my job was in ''engineering'', two months later I was informed by their Jose Martinez that my order had never been processed and nothing had ever been done. Mr. Martinez came to my house and returned my deposit but I lost two months of my time and was not ready when hurricane season came around. This has been one of the worst experiences I have ever had with a company.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,622.55

    Contact information

    7398 SW 45th St, Miami, FL 33155


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors

    FAQ

    PREMIUM WINDOW SALES is currently rated 3.5 overall out of 5.
    No, PREMIUM WINDOW SALES does not offer free project estimates.
    No, PREMIUM WINDOW SALES does not offer eco-friendly accreditations.
    No, PREMIUM WINDOW SALES does not offer a senior discount.
    No, PREMIUM WINDOW SALES does not offer emergency services.
    No, PREMIUM WINDOW SALES does not offer warranties.

    Contact information

    7398 SW 45th St, Miami, FL 33155