Onsite Computer Services and Repair. We come to your location and fix your computer problems. PC Repair Trust. The most trusted name in PC Repair. We send highly trained and experienced techs to make your technology work. All techs have FBI level 2 background clearances. If we can fix your problem in the first five minutes our service is free. We offer a 100% satisfaction guarantee and stand behind our work. Call us now.
Business highlights
14 years of trusted experience
Emergency Services Offered
Services we offer
Virus Removal Data Recovery Computer Tune Up Computer Repair Software Installation Hardware Upgrades Password Recovery Computer Diagnosis In Home PC Setup and Installation Printer Support Email Support Computer Training Social Media Training Network Installation Wireless Networking Technology Consultation Web Design
I found PC Trust on Angie's list. The address is very close to where I live. I called at least three or four times and left messages. I called both numbers they had listed on their web site. I never got a call back. I registered my address on their website before I called them the first time. I get marketing emails from them, but never got a phone call. I gave them an "F" in 3 categories, based on non responsiveness to my phone calls. I called another computer repair business I found on found on Angie's list and I got a call back in 5 minutes and a repair person coming to my house within an hour. The computer was repaired and returned to my home the very next morning. So if you are looking for a good experience call NuAge PC. Josh Hartnett repaired my computer. I think Elliott owns the business. Both were great. The number is 877-682-4372. The web site is www.nuagepc.com
Description of Work: No service performed, since they never returned my phone calls.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Eduardo C.
04/2012
5.0
computer repair
+ -1 more
Excellent from start to finish.
Description of Work: Nick Molinaro, its not just an excellent professional but also a great individual, easy to work with, attentive, punctual and very responsible. I had network connectivity issues as well as new equipment that needed installation. We encountered some tough challenges along the way due to a prior sonic wall firewall that I had but Nick worked his way through and got the job done. He added even more value to his service by recommending solutions to my household such as internet security and content filtering. Will definitely use his services again and highly recommend him to anyone looking for a very good and reliable computer technician at a very reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Norman H.
03/2012
5.0
computer repair
+ -1 more
I had with a slow main computer system and a professional server that was making a unusual noise. Nick responded promptly to my site at the appointed time. After about 30 minutes it was obvious that he had extensive knowledge and was able to diagnose the problem. The server needed a replacement fan parts and Nick assisted in locating the correct parts and they were ordered at that time. Nick, also diagnosed my main XP computer system and with his diagnostics package was able to pinpoint the problem and provided suggestions and sources to resolve the problem. Further, while performing the optimization I spoke with Nick on several occasions regarding how I needed to proceed. He was helpful in all cases. I have recommended PC Repair Trust to several business owners that I know. Norman Hem
Description of Work: * Hardware Diagnostic * Malware Removal * Virus scan * Pc & server optimization * Software configuration * Software removal * Hardware installation Diagnosed all my computers and updated them for production work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Vanessa F.
03/2012
2.0
computer repair, web designers, graphic designers
+ 1 more
Overall i am left very discouraged.
Description of Work: Nick from PC Repair trust came to my place of business soliciting business for computer repair work, while here he informed me that he also worked on website design. I then hired him to create a wordpress website for me. The time frame was suppose to be three weeks to complete the project. After three weeks only maybe 5 tasks (and im being generous) were completed from the 17 tasks on the proposal. One task was having my domain name put under my name, Nick said this was completed but that was not the case and i had to end up doing that work on my own. I also had to basically beg and plead with Nick after i fired him to be sent my log in and passwords for my wordpress and media temple accounts. It was a horrible and very discouraging thing to happen. I have worked on my website on blogger for over a year and i take it very seriously, i trusted Nick to complete a job for me and i feel completely taken advantage of. The total price was suppose to be $800 and i paid him more than half $550 and the website is not even half completed. Besides this there were two occasions where Nick disappeared for over two days. I left voicemails, emailed and sent text messages and Nick did not respond until he felt like it, which was two days later in both occasions. It was completely unprofessional and one of the worst experiences i have ever gone through. At the end all i wanted was my access to my media temple and word press accounts, in reality i should have asked for at least half of my deposit back because hardly none of the work that we agreed on was completed. Be warned and be careful if you hire Nick or PC Repair trust to create a website for you or your company.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$550
Response from PC Repair Trust
To our future customers: Read our record of A A A A A A reports. Regarding this report on the web design job: At the initial meeting it was explained in person to the customer that we could meet her tight deadline contingent upon her number of revision requests. The timeline was extended due to the customer making an abnormally high amount of revisions and changing the direction of what she envisioned with her website. We stuck by her and only increased our efforts to make changes to please her. Once reaching the three week initial deadline she decided to abandon the project. We graciously accepted her decision to leave the project with no penalty and extended our support in transitioning to whomever will be providing her with web design services. One of our core values at Pc Repair Trust is to provide great service no matter how challenging the job might be. Thank you for reading and we look forward to serving you with your Information Technology needs.
Sancler A.
03/2012
5.0
computer repair
+ -1 more
I called Nick around noon, texted my address and he came at the time scheduled. He was punctual and able to come to my house to fix my computers/ wireless connection promptly. He was knowledegable, pleasant to work with and able to identify the problem very fast. He went to a computer supply store, bought the part that needed to be replaced and brought me the receipt of the part. He quickly installed the new part and I felt comfortable to ask him to do couple more things: 1) he fixed my wireless network in the house - and made my Mac laptop and 2nd PC laptop to share the same printer. 2) He fixed the wireless network of my TV - I have a fancy Tv with applications and internet connection that I have never used. he explained me how to use better my computers. His price was very cheap - in comparison to the Geek Squad. His service was exceptional. I highly recommend this company.
Description of Work: diagnostic of the desktop problem replacement of the video hardware of the desktop wireless connection my printer with my Mac laptop and PC laptops wireless connection of my TVs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Ron N.
01/2012
5.0
computer repair
+ -1 more
Nick arrived on time. He did the work by matching impressive expertise and efficiency with courtesy, careful explanations, and respect for my choices among options laid out in accessible language to a person cyber-challlenged like myself. It is hard to imagine a better computer professional.
Description of Work: Nick determined that my fairly old Dell desktop could not be economically repaired because of a broken disc drive and, more important, corrupted hard drives. He transferred the data to a new Dell desktop and, even without my asking, created folders for my most important files.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lynne M.
06/2011
5.0
computer repair
+ -1 more
Nick is the smartest, most capable computer specialist/fixer of computer/teacher and ethically far and above all others we have used... He does not talk down to you, nor mind being called for the same thing, for example, in the case of my husband who has dementia and keeps messing up the same things... we have a combo of old and new computers which he fixed up so they were all working perfectly when he left (up until we messed them up again!), We are Nick's biggest fans!!Boy, did we luck out - be careful I doubt you will find anyone as top-notch as pc Repair Trust...
Description of Work: Computer Tune Up, Wireless Networking, Virus Removal, Computer Training, System Setup
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Service Categories
Computer Repair,
Graphic Design,
Website Design & Development,
Computer Sales,
Computer Training,
Office Equipment Repair
FAQ
PC Repair Trust is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: Closed
PC Repair Trust accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, PC Repair Trust does not offer free project estimates.
No, PC Repair Trust does not offer eco-friendly accreditations.
No, PC Repair Trust does not offer a senior discount.
Yes, PC Repair Trust offers emergency services.
Yes, PC Repair Trust offers warranties.
PC Repair Trust offers the following services: Virus Removal Data Recovery Computer Tune Up Computer Repair Software Installation Hardware Upgrades Password Recovery Computer Diagnosis In Home PC Setup and Installation Printer Support Email Support Computer Training Social Media Training Network Installation Wireless Networking Technology Consultation Web Design