It didn't happen at all. Alex Novo (apparently this is a one man operation) did not return my first call until a second call and only after a few days. Even then, he didn't reach me but left a voice mail with a lame excuse. We traded voicemails, which resulted in my loss of confidence in his dependability. Lucky for me, my leak was not an emergency (which he did not know).
Description of Work: Did not hire this company.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
VIN C.
10/2006
4.0
roofing
+ -1 more
Was on time, work appeared to be good quality. They do a lot of work in my neighborhood.
Description of Work: Replaced flat roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,000
EFRAIN A.
07/2006
5.0
roofing
+ -1 more
Mr. Novo was prompt, courteous and he was always there to answer my questions and to remedy my concerns. Moreover, my roof has withstood several hurricanes without loosing any tiles, unlike many new homes in my neighborhood that have suffered severe tile damage!
Description of Work: Tile re-roofed in large home in 2001.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45,000
03/2006
5.0
roofing
+ -1 more
THE WORKERS CAME PREPARED AND MOTIVATED. THEY ALSO BROUGHT A HUGE DUMPSTER TO THROW AWAY RUINED PARTICLES. I HAD A LEAKING PROBLEM, AND THEY GAVE ME AN ESTIMATED PRICE OVER THE PHONE, AND IT WAS ACCURATE. THEY INSTALLED THE ROOF NEATLY AND SECURE.
Description of Work: TORE OUT OLD ROOF AND REPLACED OLD WOOD WITH NEW WOOD, AND THEY ALSO INSTALLED A NEW ROOF.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing
FAQ
NOVO ROOFING is currently rated 4.4 overall out of 5.
No, NOVO ROOFING does not offer free project estimates.
No, NOVO ROOFING does not offer eco-friendly accreditations.
No, NOVO ROOFING does not offer a senior discount.
No, NOVO ROOFING does not offer emergency services.