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MODERN APPLIANCE SERVICE

Appliance Repair, Plumbing, Electrical

About us

Mas Inc offers service 5 days a week plus emergency service on weekends and holidays. Cash, checks or Master Card or Visa only. Proper and current ID required

Business highlights

52 years of trusted experience

Services we offer

MAJOR APPLIANCE REPAIRS: REFRIGERATORS, OVEN/RANGE, ICE MAKERS, DISHWASHERS, GARBAGE DISPOSALS, WASHER & DRYERS.

Services we don't offer

GE PROFILE REFRIGERATORS.


Accepted payment methods

Check
MasterCard
Visa

Reviews

3.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
14%
2
14%
1
14%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
3.6
responsiveness
4.7
punctuality
4.8
Showing 1-7 of 7 reviews

Mitch S.
07/2016
3.0
appliance repair
  + -1 more
unknown
Description of Work: Had a service contract with Modern Appliance for years. Was happy with the service so I would re-new it annually. Then one day, out of the blue, they told me they would no longer be able to service my appliances. "What happened", you ask? No idea. And no real explanation. So my ratings reflect the fact that after all those years, they left me hanging. Not very professional, if you ask me.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


TOMAS A.
06/2015
2.0
appliance repair
  + -1 more
Called on Monday 6/22/2015 to schedule a service call and I was told that the repairman would be home between 10:00 AM and 2:00 PM on 6/24/2015 and that he would call before going to my house. The repairman called at around 12:10 PM but unfortunately I had stepped away from my desk and missed his call. I called the company 10 minutes later and was told that since I had not answered I had lost my place in the list and that they probably would not be able to come to my home before 2:00 PM. They called me back again at 1:30 PM and said that definitely they would not come before 2:00 and probably would not be able to come at all. I decided to cancel the service call and will not use them at all again.
Description of Work: Called the provider to repair a U-Line wine cooler

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
4.0


Response from MODERN APPLIANCE SERVICE
Mr. [Member name removed] was called on the day of service but failed to answer his phone.He did call back the office but not in 10 min., he was advised that his slot was offered to another customer who was on our wait list.Even though we could not keep Mr. [Member name removed] on our 10:00/2:00 time schedule he was offered same day service. He advised the office it had to be before 2:00 and since we could not do this he cancelled and said he would call someone else. It is unfortunate that as a service company we cannot allow our techs to sit around waiting for a return call not knowing when it would come in.

Isabel S.
09/2010
5.0
appliance repair
  + -1 more
They are very honest and do good work. I can count on their reliablility.
Description of Work: They have worked on many of my appliances and have replaced an air conditioner as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MITCH S.
10/2006
1.0
appliance repair
  + -1 more
They claimed I never signed the annual contract and dropped me. (Fact is, I never got it -- and they never bothered to call to say "hey, aren't you going to renew?"). Turns out they were upset that I used another a/c company to clean my coils -- but only because they told me they don't do that. Then I ended up buying a new a/c from this other company -- that's what really "expletive" Modern off. Hey, timing is everything and they weren't there for me. The woman who answers the phones can be a "expletive." I used to recommend them to everyone I know. Now, I wouldn't recommend them to anyone. You can't rely on them in the long run. STAY AWAY!
Description of Work: Had contract with Modern Appliance for more than 10 years. They 'were' great. Responsive. Relatively inexpensive. Then, one day they left me hanging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$150

MARTHA P.
09/2006
5.0
appliance repair
  + -1 more
Was on time, knowledge about the problem, will use again.
Description of Work: Dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Joan D.
08/2006
5.0
appliance repair, electrician, plumbing
  + 1 more
Anytime I have a problem, they come. I've used them for around 10 years for about $350.00 a year.
Description of Work: They cover everything in my apartment. Electric, plumbing and appliances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

03/2006
5.0
appliance repair
  + -1 more
THIS COMPANY HAS SAVED ME SO MUCH MONEY. THEY OFFER MONEY SAVING ADVICE REGARDING APPLIANCE REPAIR. THEY ARE HONEST AND PROVIDE OLD FASHIONED SERVICE. THEY EVEN VACUUMED UNDERNEATH MY REFRIGERATOR AFTER THE REPAIR!
Description of Work: I HAD THIS COMPANY REPLACE THE ICE MACHINE IN OUR REFRIGERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    PO Box 560272, Miami, FL 33256


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Plumbing,
    Electrical

    FAQ

    MODERN APPLIANCE SERVICE is currently rated 3.9 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    MODERN APPLIANCE SERVICE accepts the following forms of payment: Check,MasterCard,Visa
    No, MODERN APPLIANCE SERVICE does not offer free project estimates.
    No, MODERN APPLIANCE SERVICE does not offer eco-friendly accreditations.
    No, MODERN APPLIANCE SERVICE does not offer a senior discount.
    No, MODERN APPLIANCE SERVICE does not offer emergency services.
    No, MODERN APPLIANCE SERVICE does not offer warranties.
    MODERN APPLIANCE SERVICE offers the following services: MAJOR APPLIANCE REPAIRS: REFRIGERATORS, OVEN/RANGE, ICE MAKERS, DISHWASHERS, GARBAGE DISPOSALS, WASHER & DRYERS.
    GE PROFILE REFRIGERATORS.

    Contact information

    PO Box 560272, Miami, FL 33256


    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM