In a family tradition that dates back to 1929, Miami Awning Company was founded by the Reilly family with a simple philosophy; that the customer deserves optimum service at competitive prices. Today, Miami Awning continues to be family owned and operated by the fourth generation of Reilly's under the leadership of Michael Reilly. Our commitment to satisfying the needs of our customers has earned Miami Awning a reputation for leadership in awning production in the Southeastern United States, Latin America and the Caribbean. Miami Awning is internationally recognized by the Industrial Fabrics Association International (IFAI). In the last ten years, Miami Awning has won "IFAI" awards for design and achievement; 10 Awards of Excellence and 12 Achievement Awards. Miami Awning has received IAA Awards of Excellence; for Canopies Commercial, Multiple Fabric Structures, Awnings Residential, Awnings Commercial Retractable Awnings and Canopies For over 88 years Miami Awning has been a nationally recognized innovator in awning design, engineering and application. We have helped to develop new awning materials, structural designs and installation methods that have been adopted by the industry as a whole.
UPON THE FIRST PULL, ALL THE STITCHES ON THE LEADING EDGE PULLED OUT DUE TO DRY ROT. THEY HAPPILY TOOK MY PATIO AWNING BACK TO THE SHOP WHERE THEY RE-STITCHED THE LEADING EDGE AND ALSO REPLACED THE WHITE PIPING AT THE BOTTOM . iT MAKES THE AWNING LOOK NEW. IT WAS INSTALLED 10 DAYS AFTER THEY TOOK IT BACK TO THE SHOP. THE QUALITY AND TIMELINESS OF THEIR WORK WAS FANTASTIC!!!!
Description of Work: IN ANTICIPATION OF HURRICANE IRMA, WE CUT DOWN OUR 12 YEAR OLD AWNING MADE BY MIAMI AWNING TO PREVENT ANY DAMAGE.I CALLED THEM IMMEDIATELY AFTER THE STORM TO GET ON THEIR LIST TO REPLACE IT. THEY CAME OUT 2 DAYS LATER AND STARTED THE INSTALLATION WHICH REQUIRED LACING UP THE AWNING AROUND POLES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MIAMI AWNING COMPANY
Thank you for your business, Ms. [Member Name Removed]. Customer service is extremely important to us and if we can repair the awning without having to replace it, we are glad to do so. We appreciate having customers like you! Thank you!
sophia D.
09/2017
5.0
awnings
+ -1 more
Great job. Lovely awning and very professional installation.
Description of Work: New awning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth R.
08/2017
1.0
awnings
+ -1 more
We never got past the proposal stage. The follow up to the estimate and to offering options and explaining residential coding rules was non-existent. Weeks went by, no calls were made to us with options even after reaching out to management. Overall highly disappointed in this company's customer service.
Description of Work: New residential carport
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from MIAMI AWNING COMPANY
We are sorry to hear that we disappointed this customer. Our representative did meet at the job site two times and also provided a free written proposal to the customer. However, we did fail to provide additional written information of the awning code from the city showing what our sales representative had verbally explained by phone. This was promised and it should have been delivered. We will strongly endeavor to make good on our word in the future and if the customer would still like to receive the city code, we will be glad to provide it to them. Joan Garvey Sales Management
Juan A.
07/2017
5.0
awnings
+ -1 more
Great, would use again in a heart beat. Nobody else returned my call or email. Very professional. Did work faster than the qouted time
Description of Work: Recovered five awnings.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Response from MIAMI AWNING COMPANY
Thank you very much for your kind review! It was a pleasure working with you as well. We hope to do more work with you in the future and that our products provide you with years of shade and weather protection.
H V.
09/2016
2.0
awnings
+ -1 more
Very disappointed - they claim there is a $1,200 minimum order. A standard door awning for residential home does NOT cost $1200 !! obviously, going for big orders not standard home owners that need a small job done.
Description of Work: Awning for a 36 inch back door
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
$1,200
Response from MIAMI AWNING COMPANY
NEW INFORMATION: WE NO LONGER HAVE A MINIMUM ORDER AMOUNT!!! We are very sorry that this customer was disappointed with our company. We would like to explain why we have a minimum order, only for new work. When customers call in, we try to determine what their needs are. We use the highest quality of materials available. This includes heavy duty Galvanized Steel PIPE, not tubing, First Quality Fabric and high quality methods in manufacturing our awnings. We carry full insurance which includes Workers Compensation, Liability and Truck Insurance, we are licensed and obtain permitting for our customers. For this reason, we have calculated our costs and expenses and have a minimum order. We manufacture and install Residential work on a daily basis. This work is very important to us. Many customers thank us for being up front as their time is valuable. There is no minimum order for recover awnings we have made before. We strive to give the best customer service in the industry as this is most important to keep the great customer base we have. We value and appreciate our customers!
SHARYN L.
05/2016
5.0
awnings
+ -1 more
unknown
Description of Work: Replaced old Sunbrella awnings that we had purchased about 8 years earlier from Miami Awning with new awnings of similar pattern in same location. These were for 4 arched windows and 1 door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from MIAMI AWNING COMPANY
Thank you for your business again! We are so glad to be able to manufacture your awnings a 2nd time and we appreciate you as our customer!
Howard G.
12/2014
5.0
awnings
+ -1 more
Courteous, punctual, and they did a fine job. Highest recommendation.
Description of Work: New awning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from MIAMI AWNING COMPANY
Thank you Mr. [Member Name Removed]! We appreciate your feedback and rating. It makes our job worthwhile when we hear how pleased our customers are. We hope to be of service to you again! Joan Garvey Sales Management [Removed Hyperlink]
David K.
09/2014
5.0
awnings
+ -1 more
unknown
Description of Work: Replacement awning on existing frame work. |Great workmanship. Had a little problem after the install but they took care of it right away. |They were slow at getting me scheduled..but that's because they stay busy. |Good companies like this stay busy..I HIGHLY RECOMMEND THEM!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Dolly P.
09/2014
5.0
awnings
+ -1 more
unknown
Description of Work: Wanted to have a carport awning installed. Thank goodness they know what they are doing and did |Not waste my time & saved us |From a potential problem. They knew enough to check zoning codes and we could |Not do it after all. Thank you!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MIAMI AWNING COMPANY
Thank you for the compliment! We know how valuable time is to our customers and we also do not want to put a customer in jeopardy with the local zoning and permitting laws. Thanks again for your kind acknowledgment!
joey R.
08/2014
5.0
awnings
+ -1 more
I received several estimates and in my opinion this company is the best. I dealt with Bob and he was extremely nice and professional. Always on time for our appointments and everyone I spoke to within the company was very nice and courteous. I decided to go with this company because there price was very fair and I felt they were very honest and didn't BS me about permitting and engineering. I would absolutely recommend this company A+++++ I will be sure to write another review upon completion?
Description of Work: Estimate on residential awning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from MIAMI AWNING COMPANY
Thank you Mr. [Member Name Removed]. We are very glad to hear compliments about our personnel as they work hard to do a good job! We strive, as a team, to give our best, be professional and give the best service possible to our customers. Thanks again!
Hamid M.
08/2014
4.0
awnings
+ -1 more
I had a good experience with them. I used them about 6 months back and am planning to use them again on a bigger project. The only issue I had at that time is that one of the owners had left to start his own company and the other owner stayed with the company. There was a little back and forth, but once we got that cleared up the service was good. Once we got that cleared up every time I called them they were right there on the spot. The permit process was excellent and they got it approved as fast as they could and were experienced with the inspectors. I am happy with the job. They were great. Any questions I had they got back to me within the same day if possible. They were really good and had a good price. I was very impressed and they were very professional.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Jennifer N.
02/2014
1.0
awnings
+ -1 more
They never returned my numerous calls or responded to my emails.
Description of Work: .
Rating Category
Rating out of 5
responsiveness
1.0
Response from MIAMI AWNING COMPANY
We are sorry to hear that Ms. [removed member name] did not receive our return call. We have one record of contact in July 2013 and when we returned the contact there was no answer and a message was left by our sales representative. As to numerous calls, we do not show this in our computer. At times, we have been told by customers that they thought they were calling our company and actually called another company.
Kay P.
01/2014
1.0
awnings
+ -1 more
If getting a quote is any indication of their work, no thank you
Description of Work: it took me several calls and emails within a 2 week time frame to speak with someone to come our for a quote. they finally came out and it has been 3 weeks since their visit and I still do not have a quote. I called to see when I can expect a quote and was told next week, when I asked why it was taking so long he said he was backed up. A week has come and gone and I still do not have a quote.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from MIAMI AWNING COMPANY
We sincerely apologize for the delay in receiving a quote from us. We had a major overhaul with our computers and server being changed and it caused our sales representatives many delays in the past 4 weeks. This is not an excuse because we should have been in communication with our customer. The situation is being dealt with and we will make sure that a quotation is given and questions answered. Thank you for bringing this to our attention. Joan Garvey, Officer for Miami Awning
Patrick A.
01/2014
4.0
awnings
+ -1 more
Everything was good. Only complaint is that the work took longer than we expected. But everyone was courteous and professional and the finished work looks good.
Description of Work: replaced 4 household awnings
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,200
Response from MIAMI AWNING COMPANY
Thank you, [member name removed] for your review. We appreciate your comments and will strive, next time to be more timely. Our busy season is from September through December so sometimes we are delayed in our installation during this time but this should have been communicated to you. Thanks again and please feel free to contact us!
Shane R.
11/2013
4.0
awnings
+ -1 more
Their price is expensive and I was able to get a price that is half of that.
Description of Work: Miami Awning Company gave me an estimate for their awning service.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$3,100
Peter P.
11/2013
5.0
awnings
+ -1 more
They always do a good job. They do quality work, they do it quick, they do it thoroughly and they stay behind the work. They come and take awnings for me before the storm and put them back after. They are top quality all the way. I have tried using another company at one time and was extremely disappointed and will always go back to Miami Awning Company. They are a little more expensive but they are a lot more better.
Description of Work: I used Miami Awning Company; they did awning in my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from MIAMI AWNING COMPANY
Thank you [Member name removed], we really appreciate your comments. We strive to do our best , not only in superior quality but also in the service we provide. We appreciate our longstanding customers. We are grateful that we have been able to provide high quality and service for 85 years and realize that this could not be possible without our many repeat customers. Thanks again, it's nice to hear positive feedback!
Tony J.
08/2013
2.0
awnings
+ -1 more
Based on the proposal quality (terrible) we did NOT use this provider.
Description of Work: Provided a proposal. Proposal was wholly without specifications, or graphics. Completely useless and inadequate proposal
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Response from MIAMI AWNING COMPANY
We are sorry for the bad experience this customer had but we do not show any information in our computer data base that we were ever contacted or that an estimate was given from our company.
Alan R.
03/2013
5.0
awnings
+ -1 more
Instead of coming out and doing it as a service call, they sent someone out that does estimates for half price to fix it.
Description of Work: There was a rod that was slidding off. It was an easy fix to do, but we didn't know how to do it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from MIAMI AWNING COMPANY
Thanks for your A rating, we really appreciate it. Miami Awning strives to service our customers in the best way possible.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Awnings
FAQ
MIAMI AWNING COMPANY is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:30 PM
MIAMI AWNING COMPANY accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MIAMI AWNING COMPANY offers free project estimates.
Yes, MIAMI AWNING COMPANY offers eco-friendly accreditations.
No, MIAMI AWNING COMPANY does not offer a senior discount.
Yes, MIAMI AWNING COMPANY offers emergency services.
No, MIAMI AWNING COMPANY does not offer warranties.
MIAMI AWNING COMPANY offers the following services: RESIDENTIAL, COMMERCIAL, CUSTOM AWNINGS, CARPORTS, CABANAS, AWNINGS, PATIO COVERS, CANOPIES, SHADE CANOPY OR RETRACTABLE AWNINGS, SHADE SAILS.