Miami's Quality Auto Repair

I wish I was writing a positive review because everything up to the point where it all fell apart was fine. The shop works with warranties which is why I went to the shop in the 1st place, They were able to work things out with my warranty in order to get my car fixed but when it comes time to pay I I have to pay a "handling" fee because the part was shipped to them instead of chosen by the shop. Needless to say it's a money grab of 150$. When I was "informed" to this charge it was not made clear. Even after I stated that the only charge I wanted to pay was the deductible. Even so the shop did not want to work with me because of this. So I swallowed the loss in extremely difficult financial times and all I can do is write this review. Lost a customer to due to petty fees.

no response despite multiple attempts - went elsewhere

GREAT, Service was quick, I waited for the car and they have a clean waiting room with snacks to boot! TV was on and AC. Employees friendly. Shuttle bus if you need to be taken somewhere.

Great! They were honest and let me know I only needed a new battery (not a new alternator) which someone else had told me I needed. Then I came back to get my oil changed there. They also did a full car inspection. Great customer service and very friendly!

I always go to Miami's Quality Auto. They are responsive, kind, patient and explain things in a way that I can understand. I would go to no one else.

they were super punctual and filled me in on every step

Perfect. They replaced all 4.it didn't take that long. Every one there is so nice and patient,

Great Service as always - Fixed the problem. Shop is AAA approved.

It went well. I was able to drop off my car later in the day. I was shuttled home. My car was kept over night and I picked it up next day at my convenience. The oil change was done and I received a list of items that need urgent service, as well as those that need service soon. I like keeping track of the work done to my car and what items I need to be looking at in order to keep my car working properly.

The services done were great and the time spent on repairing was extremely efficient and done in timely manner! Would and have highly recommended this place to friends and family

Excellent, professional, high quality, and reasonable, in addition to friendly people.

Excellent service very professional

Great Job & great service. Definitely will use again.

very professional, months later all is well!

I was able to get the car back on the same day. Service is always very professional. I am kept updated as to the status of the repairs and promised delivery time is always a promise kept.

I experienced great customer service! A full inspection was made and repairs suggested with levels of priority. The waiting area is very welcoming and interaction with both in-office personnel and mechanic were wonderful.

My experience with Andres and his staff could not have been better. I brought my car to him after being quoted a tremendous repair estimate from BMW. And, after being advised by BMW to trade in my 5 year old X5 with 80,000 miles. I had never been to Andres before other than to have a car inspection for insurance purposes. I had called a few times trying to decide whether or not to bring the car to him and he could not have been nicer or more patient with me. He had never met me but was truly sympathetic. I did bring the car to him with the repair estimate from BMW. He not only found other problems with the car, but he also found some of the repairs quoted by BMW were unnecessary. He performed the necessary repairs at a cost substantially lower than I had been quoted by BMW. I believe he is honest and operates his business with integrity. I feel lucky to have found him.

Fantastic! Excellent service to car, and a ride from the house back to the shop to pick up the car! I'll be coming back and will be telling my friends!!

Brought my car in for an oil change. Determined that it was time for a tire rotation and air filter change. It went extremely well. I dropped my car off in the morning and by mid morning I had an email and text with the results of the inspection. I was able to approve the work on the phone and the work was completed by mid-afternoon. I wouldn't go anywhere else!

I brought my wife's car in for an oil change and inspection. It's critical that her car is running properly, I don't want her to break down on the side of the road. We received the inspection report within 2 hours of dropping it off. The pictures helped me to understand that I needed new tires as well. We got all the work completed before the end of the day. I spent some time on the phone discussing this with Andres. He is amazing and always looking out for my car and my wallet. I love Miami Quality Auto

Excelente , the service and customer care is really good

Excellent, professional, high quality, and reasonable cost what I could say in addition to friendly people over there.

extremely organized and professiolnal, a little over priced but the examination is incredible a very knowledgeable mechanic and team. love the free loaner

They did a great job informing me of what they had found and what they recommended. The email they sent me after the inspection was the most thorough and easy to understand overview of everything they found I've ever seen from a mechanic. Very quick, professional, and communicative. Great experience.

Always quick and professional. Friendly customer service over the phone and in-person. Fast and tech savy with estimates, cost run down and service agreement sent digitally avoiding back and forth phone calls or missed voicemails.