MaxXxim Cleanliness simply cleans to the MaxXx. A veteran and and woman owned business. All US citizen, english speaking staff that are all dedicated to providing 5 star service. Residential Clients can even book appointments directly online! We don't just wife things down...We Clean Them!
Overall, the cleaning itself was hit and miss and the management was almost entirely miss. My experience with the management/scheduler/owner/notsurewhoshewas??? was very poor. They called last minute to say they couldn't come the first time and wanted to reschedule and called 2 days before the 2nd appointment that was made a month earlier to say they just realized they were closed on that day and they needed to reschedule that appointment as well. Then they were an hour late for the rescheduled appointment. Overall, not a good experience and I won't be using them again.
Description of Work: Cleaned my house 2x. The 4 hours of cleaning was supposed to clean a 4/3 house. When they arrived the first time they asked if there was any "focus" areas and I mentioned the places I most wanted cleaned thinking they would "focus" there but still clean the rest. They didn't. They worked very slowly and cleaned the focus areas well but nothing else. The 2nd pair of cleaners worked much faster and cleaned the entire house well which is why I rated the quality a C, because they brought up the poor job done the first time.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$55
Response from MaxXxim Cleanliness
Thats dissapointing you decided to leave this type of comment when I honored an expired coupon. This is why it is rare for service companies to give out these daily deal vouchers. People just don't have realistic expectations. When your home is filthy, you shouldnt expect miracles. You purchased a daily deal voucher, 4 hours of cleaning, is 4 hours of cleaning. And everyone knows the intial clean takes longer. This is the downside of these daily deals, people who normally cannot afford cleaning, get to sample what the luxury is like and ruin your companies reputation with knuckle brain comments like this. We should have forfeited your voucher when you cancelled on us the same day. No more charity/coupon cleans fellow cleaning company owners.....These are the ungreatful customers you will get.
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Service Categories
House Cleaning
FAQ
MaxXxim Cleanliness is currently rated 2 overall out of 5.
Monday: 8:00 AM - 10:00 PM
Tuesday: 9:00 AM - 10:00 PM
Wednesday: 9:00 AM - 10:00 PM
Thursday: 9:00 AM - 10:00 PM
Friday: 8:00 AM - 10:00 PM
Saturday: 11:00 AM - 7:00 PM
MaxXxim Cleanliness accepts the following forms of payment: Discover,MasterCard,PayPal,Visa