Computer Repair, Website Design & Development, Computer Training
About us
Mac Repair, Apple Laptop Repair by Mac Wizard Service. Our company provides onsite it mac support in south florida and Service Center appointments. We also provide nation wide apple laptop repair mail-in service.
Business highlights
18 years of trusted experience
Services we offer
Mac Repair, Apple Laptop Repair by Mac Wizard Service. Our company provides onsite it mac support and Service Center appointments. We also provide nation wide mail-in service. Apple Mac Consulting
When the power source on my Mac went out, I thought I'd give my business to a small, local company instead of gigantic Apple. BIG MISTAKE. I don't know if they just wanted to charge me an arm and a leg, or if they really didn't know what they were doing. But a very simple problem (power source needed replacement) turned into something they claimed would require tons of diagnostic tests and one-by-one replacements until the computer worked again. Even *I* knew it was just the power source. I told them as much. But they were relentless, saying they could not tell for sure until this and that and the other thing were all replaced. They then charged me $86 to put my computer back together (if they even had it apart at all; I never saw it taken apart), and I was out the door. They offered to buy my computer for $100 on the spot, saying I would probably not get more for it from anyone else. So off to Apple I went, and in five days they had replaced the power source and checked all systems for only $50. The computer now works perfectly. That will teach me to take my Mac anywhere but Apple. But I'll certainly stay away from MacWizards. They are nothing of the kind.
Description of Work: Took apart my computer, told me they'd have to do lots of diagnostics to find out what was wrong, and then put it back together without fixing it.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$80
Response from Mac Wizard Service
Is very unfortunate to read this review, but our company never charges $86 dollars for a diagnostic. Anyone is welcome to call our offices at 305-254-8484 for services. Diagnostic has always been $45. Maybe this customer went to a different store.
TOMAS A.
04/2012
5.0
computer repair
+ -1 more
I was very happy with the service. They were very professional and friendly. I would use them again in the future.
Description of Work: They replaced a hard drive and backed up the data on my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Andrew W.
02/2012
5.0
computer repair
+ -1 more
Excellent
Description of Work: Worked to identify Fatal Kernel error. While not able to recreate the error did discover issues with the hard drive and suggested its replacement. Tested machine upon repair to verify issues did not persist. Offers a warranty on his work. Great communication and follow-up a much better choice than the big box tech support,
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Service Categories
Computer Repair,
Website Design & Development,
Computer Training
FAQ
Mac Wizard Service is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: Closed
Mac Wizard Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Mac Wizard Service does not offer free project estimates.
No, Mac Wizard Service does not offer eco-friendly accreditations.
No, Mac Wizard Service does not offer a senior discount.
No, Mac Wizard Service does not offer emergency services.
Yes, Mac Wizard Service offers warranties.
Mac Wizard Service offers the following services: Mac Repair, Apple Laptop Repair by Mac Wizard Service. Our company provides onsite it mac support and Service Center appointments. We also provide nation wide mail-in service. Apple Mac Consulting