Locksmith

I had a good idea of what the problem was and it was just a matter of making a adjustment. They told me there would be a $35.00 service call and they would be calling within 10 minutes. An hour later I called back. They said someone would call in the next 5 minutes and this time they did. They gentleman told me he would be out in 15-20 minutes, an hour later he arrived. The gentleman that came out told me I needed to replace the lock. He did not even check to see if it could be adjusted. I asked him to adjust it. This fixed the issue. He then tried to charge me $49.95. I told him I was quoted $35.00. I was told on the phone that I could use a credit card, but the gentleman insisted on me paying in cash. I eventually paid $35.00 in cash. I will not be using this company again.