Kendale Air Conditioning Inc

Kendale air conditioning was very responsive and called right away when I left a message. They didn't work on a particular model I had but they informed me of that right away and were able to refer me to a company that did. Very impressed and appreciated their professionalosm.

I have been satisfied with their services. I highly recommend them.

Excellent! Fred provided a great explanation about work that needs to be done. Porfessionalism and punctual.

They are wonderful. They are very fair minded, and professional. They seem to be pretty consistent with everything. There are a lot of people I know who are dealing with them. They had to come back because I had an issue with the air, and they came back and did it with no charge. Everything was fine. I really like dealing with them. You feel comfortable, and they are good people to deal with. They are not the cheapest, but they have amazing work. You can depend on them, which is really important.

They are very reliable. I have had them for years. They do maintenance on my air conditioner. They do repairs, install new units and all services that go with air conditioning. I am on a maintenance contract. I have forgotten how much it is, you pay it once a year. They come out and inspect and take care of it. I don't recall how much it is per year. I have used them for years. They are good value. The work they did was dependable and professional. For general repair services and everything that goes with it, they are very competent.

Kendale Air replaced my indoor/outdoor AC unit. They were very professional, punctual, and answered all my questions thoroughly before, during, and after the units were installed. Everything went smoothly and I would definitely hire them again. I highly recommend them. Thank you for the wonderful work.

The technician was very knowledgeable and meticulous. Also, arrived on time which is very important. Overall, a very professional company. Would highly recommend.

Their bid was 17% higher than the one I used and it did not include any specificity as to what exactly they were going to install – brand-name, BTU size etc. Additionally, they offered a two-year warranty on parts and five years on compressor, where the one I selected had a five-year warranty on both. They charged me eighty nine dollars for a service call.

I sent the company a message that my A/C would not stop running. They advised me to remove the electrical fuse until they could come to check it out the next day. They never came. I send repeated emails and also left a voicemail and text. No answer. Not sure as to why the sudden disappearance. I would have appreciated a simple "sorry, i can't help you".. Instead, I waited for several days with no air conditioning in hopes that someone would respond .

Everything went very well. "D" arrived 45 minutes earlier than expected and finished the job within an hour.

Pepe was on time and very professional. The cost for coming out to do this was 00.00 because I guess he figured Id spent a whole lot on the other guy who told me I needed coil cleaning which was going to cost me 400.00. Thank Goodness I called Kendale air conditioning who saved me from spending unnecessary money. Oh and the other guys charged me 80 bucks for nothing cause the air started working without their help. In about 2 months or so I'll be calling Kendalel ( Jay and Pepe ) to come out and maintain my unit which they told me it was going to cost me 109.00 . Not too bad cause if it breaks down during the yr. they will come out at no extra cost to look at my unit. Other places still charge you for coming out but not kendale air, once you pay for the maintenance fee you are covered for the whole yr. Very friendly staff, Thanks so much, Maria Bowers

He fixed the problem and explained what had happened with the unit.

I am looking to replace my existing air conditioning unit for a new one. I contacted Kendale Air Conditioning since their reviews were pretty good. I was told by the female that took my call-which was very nice-that Pepe (General Manager) will be the person coming to my home and that he was very knowledgeable and professional and had over 25 years in the AC business. Pepe showed up at the time agreed and he appeared to be very knowledgeable. After looking at my existing unit and taking some measurements, he told me the type of unit they could install and he would email me a proposal. As should be expected-since this is a big job- I had quite a few questions to ask him regarding the work he mentioned the company will be performing at my home. I offered him to seat down so we could talk, he refused. He was standing all the time and after my 2nd. question, Pepe seemed to be in a rush and had the posture of "I'm in a hurry and I have to leave" making me feel like he didn't have time for me. So, I asked him one more question and he then rushed out of my house with no explanation. The next day, I received an email from Pepe with what I thought it was going to be a professional and detailed proposal for a new AC unit. Instead, I received something that looks like an invoice that a company will provide for a $40 repair job with just his signature on the body of the email . VERY unprofessional and NO details of the work that they will be performing on an over $3,000 job. I gave Pepe, not 1, but 2 opportunities to send me a professional and detailed proposal. The first time I got a response from him answering a question about equipment warranty by telling me to look it up on the manufacture's website?! Then, I got NO response at all. So, Pepe probably has many years of AC experience and knowledge, but when it comes to being professional and provide customer service, NO EXPERIENCE. I had contacted other companies before and after Kendale Air Conditioning, and NO other company has been as unprofessional as they were. Of course, I won't be calling them!

I am impressed. I called Kendale Air in the beginning of August to get a quote to replace my 10 seer 2.5 ton air conditioning system with a 16 seer system. I left a message because I called after hours, but Pepe called back immediately. We scheduled for an inspection/quote a couple days later. He showed up when he said he would that day, and quoted me all work for 3635 and we set up an appointment for 8/21/14 because the air handler was back-ordered. I called a few days before the install and they had still not received the air handler, so we pushed the install to 8/28 at 9am. 8/28 at 8:55am, they were knocking on my door and ready for work. They prepped everything and got right to it. They removed all of the old equipment and took it away from the house and installed the blower. Prior to installing the air handler, they hooked a huge HEPA vacuum up to the main duct and cleaned everything out with compressed air. Then they got the air handler installed, hooked it up, and put in the Guardian Air unit. They then cleaned up nicely and left no trace of their installation. Final price? 3635. I know, shocking right? It's not very often that the quote meets the price paid. In addition, they gave me a 1 year warranty on labor and there's also a 10 year mfr warranty. The new AC is working great compared to my old 2002 unit which was icing up due to a freon leak. I can't wait to see how much my power bills will be, but I'll guess they'll probably be halved or somewhere close to it. These guys are highly recommended.

Best price of the three that I called. Was able to do the work ASAP. Arrived 30 min early and completed on time and explained to my wife how to replace filters and operate.

Awesome! I had called on Sunday and they came out first thing Monday morning. My unit is over 12 years old and the rep explained my options. Once I approved the repair he took care of the matter quickly. I've used Kendale Air Conditioning for the past 4+ years and wish I'd started with them sooner.

schedule the installation for the following week. Again they showed up on time and removed and hauled away my old unit and installed the new one in less than a day. The installation was perfection! They took their time and did a superb job. I can't say enough about Fred the installer and his co-worker. Pepe the field supervisor came by at least three times to inspect and survey their progress. Jay also came out to see the finished installation. These guys take pride in their work and take no short cuts. The unit works wonderfully and I have for the first time confidence in my A/C company. Thanks again Kendale Air Conditioning!

They showed up promptly, protected the carpet with cardboard, removed the old unit and installed the new in 5 hours. Left the work area clean.

Speaking with Jay, my mind is now much more at ease regarding the quality of the air coming out of my AC unit. Instead of pushing me into a service I didn't need, he took the time to explain why cleaning was probably not needed. Finding a company with this kind of customer serevice is rare. I suggest we all patronize those companies we find.

I requested estimates from 3 top tier contractors, one of which was Kendale Air Conditioning. Jay was the most competitive of the 3. Jay runs a very proffesional operation. His trucks are new, clean and properly equipped. He has a competent, courteous uniformed staff. Kendale Air Conditioning sold me the correct size unit and CORRECTLY installed the ductwork instead of an oversized unit with inefficient ductwork that is common in my development. The job was done on time and as we had agreed with no problems. Want it cheap? Call the company with the rusty truck and sloppy help. Want it right without a hassle? Call Jay. I've done it both ways now and I'm finished with "B" grade contractors for this lifetime.

They were prompt, and did a good job.

As always, with Kendale, we were more than pleased with the service and the price.

He came and spent some time checking the system. He said the coolant was fine and apparently the system had a problem with a valve and needed to be replaced. He gave us the cost of a new system. We then called another company who said the coolant was low and that it had a slow leak. That company added coolant and advised that it could last a very long time and adding coolant every once in a while would cost less that replacing the very good system that we have.

WHEN THEY HAD TO REPLACE THE COILS ON MY AC THEY WERE VERY QUICK AND EFFICIENT. I HAVE A CONTRACT WITH THEM AND WHENEVER I CALL THEM TO FIX SOMETHING THEY ARE VERY RESPONSIVE.

WE CHOSE THEM BECAUSE THEY WERE THE ONLY COMPANY THAT COULD COME OUT THE NEXT DAY. I THOUGHT THAT THEIR RATES WERE TOO HIGH. THEY COULD HAVE DONE A BETTER JOB.