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J.E.L. INSTALLATION, INC.

Ceramic Tile, Kitchen and Bath Remodeling, Flooring Sales and Installation,

About us

Owner Operated Ceramic tile, Porcelain, and Marble installation specialists; License & Insured; Free estimates!

Business highlights

23 years of trusted experience

Services we offer

Bathroom remodeling, back-splash, Terracotta, Ceramic, Porcelain, Marble, Light-Stone, Granite, Mosaic, and Glass Tile installation. In/Outdoors floors & walls projects. Coping and Water lines for pools.

Services we don't offer

N/A

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.886 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 86 reviews

Richard A.
03/2022
5.0
ceramic tile
  + -1 more
Second time I've used Luis for tile and he continues to impress. He's very knowledgeable regarding tiling and installation. He's has a professional work ethic and is forthcoming. I highly recommend him.
Description of Work: Remove and install tiling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

James D.
04/2021
5.0
ceramic tile
  + -1 more
We called Luis for an estimate at the end of 2019. We were not able to start at that time and then Covid hit. We called Luis back in March 2020 and we hired him to demolish and retile about 900 sq ft. while we stayed in the house. They were done in 5 days and we are extremely happy. Him and his crew were on time everyday and worked super hard to give us beautiful final result. Will definitely be calling him again to redo both bathrooms. You will not be sorry if you hire J.E.L. Great job Luis.
Description of Work: Tile residence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas W.
07/2020
5.0
ceramic tile
  + -1 more
Perfect. He showed up the next morning to assess the job. Quoted me a fair price. His guys were there in a few hours and finished it perfectly.
Description of Work: Minor Tile replacement after a new door installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

Doris A.
01/2020
5.0
ceramic tile
  + -1 more
We are happy to provide Luis Garcia and his crew with a 5 star rating, Luis and his crew were great from start to finish! Due to a replacement of a shower pan we had to replace and retile partial of the wall tiles and new tiles for the shower pan. Luis and his team did an amazing job! They were efficient, very clean and delivered on everything that was promised. Highly recommended,
Description of Work: Shower tile repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer B.
05/2019
5.0
ceramic tile, flooring contractor
  + 0 more
Luis Garcia was the first to respond to my request for a tile installer on Angie's List. He came to my home within a few days to give me an estimate. When I decided to hire him he agreed to pick up the tile I had ordered and was flexible about scheduling. Although he was a little late to arrive due to morning traffic, he completed the job in a timely manner. He and his partner were polite and meticulous, being careful not to track in dirt or leave any debris unattended. They were efficient and highly professional. Luis and his partner did a beautiful job.
Description of Work: Tile floor installation in small bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

James O.
01/2019
5.0
home remodeling
  + -1 more
Shower base had to be prepared for tile install as well as about ten inches of surrounding walls inside shower. After wall board was installed and cement base hardened the tiles were put in with mortar. Work was completed in one day with excellent results.
Description of Work: Installing tile in shower that had been repaired/rebuilt due to leaking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

ralph B.
10/2018
1.0
ceramic tile
  + -1 more
They never showed up for two different appointments
Description of Work: painting the grout
Rating CategoryRating out of 5

macarena V.
06/2018
5.0
ceramic tile, flooring contractor
  + 0 more
Amazing! Very professional, punctual, cordial, and fast. They arrived on time, worked many hours without stopping and finished with excellent clean up after. Would hire again for remodeling of my bathrooms.
Description of Work: New floors in bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Carlo O.
06/2018
5.0
ceramic tile, home remodeling
  + 0 more
We were doing a kitchen remodel and arrived at the point where we needed to install the kitchen back splash. We needed someone with the expertise to do the job right. We were fortunate enough to hire Luis. He's very prompt to respond to the initial inquiry and it continued throughout the duration of the job. Although the job was not huge, it required a detailed oriented approach. He helped us choose the right grout; his team preps the area and cleans up after; they're courteous, professional, and showed up to the job with positive attitudes; and we're very happy with the finished result.
Description of Work: Installation of kitchen back splash

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Steve M.
12/2017
5.0
ceramic tile, home remodeling
  + 0 more
Luis is a pleasure to do business with: professional, punctual, master craftsman, fairly priced and employs great attention to detail. We highly recommend J.E.L. INSTALLATION, INC. & Luis Garcia if you’re looking for any or all of the assets in a tradesman as listed herein. For a finished result that you’ll be happy with without question, go with Luis Garcia....you’ll be very pleased with your decision! Steve & Linda M.
Description of Work: Subway kitchen tile for backsplash around entire kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ciprian G.
12/2017
5.0
ceramic tile
  + -1 more
Efficiently and beautiful final result.
Description of Work: Installation of tile throughout living room and kitchen area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J.E.L. INSTALLATION, INC.
Thank you so much for your feedback. We are happy to learn your satisfaction. Happy holidays!

Lou B.
04/2017
5.0
ceramic tile
  + -1 more
The tile work was excellent. The crew was very efficient and worked quickly to get the job done. They helped with additional services and that was of most importance to me. I was the Contractor for the modification and need trustworthy and knowledgeable sub Contractor. Luis was a reat help and we have a very satisfied customer
Description of Work: Tile installation for an accessible bathroom modification

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

JOYCE P.
04/2017
5.0
ceramic tile
  + -1 more
I have used this provider before, so I was not surprised that it went very well. He is punctual, professional and inventive in surmounting problems presented by an old house.
Description of Work: kitchen wall tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOYCE P.
04/2017
5.0
ceramic tile, home remodeling
  + 0 more
I have used this company before and again I received excellent service at a reasonable price.
Description of Work: kitchen wall tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mercedes D.
01/2017
5.0
ceramic tile
  + -1 more
Very professional company. They did a great job
Description of Work: Installation of exhaust fans

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

irene C.
12/2016
5.0
ceramic tile, marble & granite
  + 0 more
We wanted to be thorough so shopped around for a couple of bids, after comparing, Luis impressed us with a fair price and the level of detail and knowledge. He let us know how much time it would take and he was able to finish the job 1 day early. The team is very professional always on time and I must say very clean. Our travertine looks beautiful.We are very happy with his work and the final product. Great Job!!
Description of Work: Luis and his team have been amazing. He came to our home to look at the job (remove and replace travertine marble in our pool deck). made an estimate immediately, let us know when he could do the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
05/2016
5.0
ceramic tile
  + -1 more
Luis was on time, well equipped to do any job, clean, professional and from start to finish and patient with my change of mind. He made sure I was completely satisfied with the colors and the workmanship. They cleaned up after themselves and all were very nice and professional. I will definitely call Luis Garcia again.
Description of Work: Luis Garcia and His Team tiled my bathroom wall and installed backsplash around my bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Andrea M.
04/2016
1.0
home remodeling
  + -1 more
HORRIBLE!!!!!!! Did not even show up
Description of Work: I had called Luis to get an estimate on a bathroom remodel, he said he was busy that day and asked for me to text him my address to that he can come the next day. He stated he would call me early in the morning. Two hours later after the scheduled call I did not receive any call or text. My husband called him and he did not remember our appointment, stated he would be there at 5, NEVER SHOWED UP! I would not recommend this person for any job. What type of person doesn't show up or even call for an appointment he set up???? Please look elsewhere if you need bathroom remodeling please call 305 FLORIDA HANDYMAN @ 305-468-1915, he did arrive within 30 minutes of my call! Guess it's Luis loss and Leo's gain

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Robert D.
02/2016
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
His team were professional and punctual. They started on time and ended the day at a reasonable hour. When the plumber made a big mistake with the shower, they removed the tile in order to make correction. Secondly since he recommended the plumber, he stepped in and installed the free standing faucet to the tub due to the plumber inability . My only gripe was that he did use his machine to clean the tile but it was not enough to remove all of the grout and thin set stains. I ended up purchasing an non-acid product to remove the stains. But the overall experience of his service was good. Kind of expensive compared to others but worth the money. They really did the job right!
Description of Work: Installed tile and sheetrock in master bathroom and oversee the project

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

YANOSIK G.
11/2015
5.0
ceramic tile, marble & granite
  + 0 more
Spoke with Luis on the phone, asked him to come to the house and to my surprise he asked me to send detailed pictures of the repairs that needed to be done, I did so and in 5 min I had an estimate, they came at the time we set on the agreed day and four hours later the job (replaced all damaged tiles) had been completed, they did an excellent job and cleaned everything, once done it look like there were never any cracked tile (marble). We will sure refer them to friends and call them if any needs in the future!
Description of Work: Replace cracked marble tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john P.
10/2015
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
I was rehabbing an out of town rental home that I wanted to sell. I was only going to be at that out of town location for nine days. I needed the entire job done while I was there. About a week before I arrived I arranged to meet Luis upon my arrival. I asked him to be ready to go to work. Luis met me on my first day in town and started the job two days later. Five calendar days (four work days) later he was done. He made all the arrangements with the plumber to do his part. The transformation was incredible. I sold the house before I left town. Luis was very helpful in the design process. He was very skilled at his craft. He was incredibly personable. He was also very reasonable. I could not be happier with the process or the results. I highly recommend Luis Garcia for all your tile work.
Description of Work: Luis gutted a fifty year old bathroom. He installed new floor tile, new wall tile, new drywall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

EDWIN B.
10/2015
5.0
ceramic tile
  + -1 more
JEL was very punctual. Met with Luis to get an estimate on laying about 550 sq ft of porcelain plank tiles with a 1/16th grout joint. They arrived at the house around 8 a couple mornings later to lay the tile. Took two workers about 3 days total to get the job done. We didn't like the thresholds we had purchased and they had no complaint changing them out a few times until we were satisfied. Although their estimate was a little higher than some I felt they went the extra mile to do the job right.
Description of Work: Tiled two bedrooms and a bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Kathleen W.
08/2015
4.0
ceramic tile, flooring contractor
  + 0 more
I have used Angies list for years and have hired exclusively Angies list for the services I need. I have had great results and have given fair reviews . Sadly the contractor i used for years relocated to CA so I had to find a new contractor for some tile work I needed done I hired JEL for this work and this was my experience -- pros They were very punctual, polite and professional. they worked very efficiently in removing the tile and replacing it and the new floor and baseboards are a big improvement . cons my issue with JEL is the communication and responsiveness of this company. through the project there were communication issues ...and some of them were very silly. for example thin set was all over the backyard tile where the workers cut tile & used the area for a workspace . it was obvious that it was not washing off with a hose...they worked in that area for 4 days . No one brought the issue to me ...the tile workers left the site and left me with this issue which I then tried to remove and when unsuccessful escalated to JEL. Luis returned promptly with a pressure washer but it was frustrating that I had to bring the issue to them There was no walk through at the end of the job . They simply announced they were done . The issues I brought to them were minimized by JEL . I did agree to live with one problem as it is "covered up" but I did have one simple issue un resolved . I did not state it had to be addressed immediately -- I just wanted a response which I did not get until I tracked them down a few weeks after my work was completed At the end of the job I sent an email asking what the warranty coverage was for the work that was done . This email was sent at least 3 weeks ago . I brought that up when I talked to them today . I was told told that they are not in front of computers all the time which is a reasonable response EXCEPT for the fact I had sent my email weeks ago so bottom line they are nice people who do good work but I am used to companies that communicate better and are a little more responsive . I think the score I gave this review is a fair one
Description of Work: Removed tile and floor boards form first floor of town home ... put in new tile and floor boards

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0


ana C.
07/2015
5.0
ceramic tile
  + -1 more
Luis and his crew began the demolition on my bathroom on Monday and by Friday all the tile placed and ready. They were punctual and work diligently throughout the day until approximately 4pm. Very polite and very clean. Everyday before they left, they cleaned up the work area. I was very impressed.
Description of Work: Demolish bathroom, prepare bathroom and shower for tile installation. Install tile. Pick up and deliver all tiles and material.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Nicole M.
06/2015
5.0
ceramic tile
  + -1 more
Luis was a breath of fresh air! After dealing with a nightmare of a contractor. Luis responded to my need for quick, efficient and quality work. Luis came the same day to give me quote and his prices were very reasonable. Once we agree to proceed Luis came the next morning with his crew of men and got right to work. All of his men did their work and cleaned up after themselves. They finish the job in the amount of time he said he would. He was always on time and I must say again all of his work was excellent. Luis even helped with me with other aspect after he saw what I was dealing with at my home due to horrible tile work from the previous tiler. I am so glad I hired him and would recommend in less than a heartbeat!
Description of Work: Luis crew tiles outside patio, front porch and another small terrace. Repair some bad tile work in two bathrooms. Also well as clean up outside my home from previous construction debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

13240 SW 88th Ln, Miami, FL 33186


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Flooring Sales and Installation,
Marble and Granite,
Concrete Pouring and Repair,
Plumbing

FAQ

J.E.L. INSTALLATION, INC. is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

J.E.L. INSTALLATION, INC. accepts the following forms of payment: Check
Yes, J.E.L. INSTALLATION, INC. offers free project estimates.
Yes, J.E.L. INSTALLATION, INC. offers eco-friendly accreditations.
No, J.E.L. INSTALLATION, INC. does not offer a senior discount.
No, J.E.L. INSTALLATION, INC. does not offer emergency services.
No, J.E.L. INSTALLATION, INC. does not offer warranties.
J.E.L. INSTALLATION, INC. offers the following services: Bathroom remodeling, back-splash, Terracotta, Ceramic, Porcelain, Marble, Light-Stone, Granite, Mosaic, and Glass Tile installation. In/Outdoors floors & walls projects. Coping and Water lines for pools.
N/A

Contact information

13240 SW 88th Ln, Miami, FL 33186


Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM