Gold Coast High Rise Services Inc

unknown

I had originally called Gold Coast High Rise Services to address the issue of my hurricane door spring. They identified the problem and recommended that while I could fix the spring (which I had already done once in the four years since moving in) or I could change the spring mechanism to one that would be less likely to have on-going problems. They clearly outlined the cost differential and I decided to change the mechanism. During these discussions I asked if they knew of anyone that might be able to handle the tile work I needed done. Because the tiles in question were on the edge of the balcony and were only accessible from the outside of the glass-paneled balcony railing, another contractor I had asked was unwilling to try the work because of the difficult working conditions. Annette and her team immediately recognized that the problem of working with these tiles, without risking losing control of them and having them fall, was to remove the glass panels. Annette calculated the labor costs (it would require two people), and we agreed that they would return to install the new spring and do the tile work. I asked that they also then water seal the balcony tiles, because the original problem had clearly been caused by water working its way under the tiles and then expanding in the heat of the sun to pop them up. Annette's team did the work efficiently and very carefully -- no dropped tiles etc. They were meticulous in avoiding tracking grouting etc into the house. I was very pleased with the work they did. And I have asked them to return to work on my heavy hurricane sliding glass doors which have become a nightmare to open and close.