About Glass Doctor Miami From windows to windshields to storefronts, Glass Doctor® can handle any glass need. Glass Doctor Miami also offers custom glass services, such as replacement windows, tub and shower doors and enclosures, entry door glass, mirrors and custom tabletops. 20 years serving Miami-Dade Glass Doctor Miami is one of the first Glass Doctor franchises in Florida and it celebrated 20 years in business in 2011 serving Miami-Dade County with more than 100 years of cumulative experience. Glass Doctor Miami's friendly staff and technicians can find a solution for almost all your glass needs. Come and visit our showroom at 8250 NW 25 street suite 1 in Miami Our knowledgeable trilingual staff can serve you in English, Spanish and French.
Business highlights
62 years of trusted experience
Emergency Services Offered
Services we offer
Insulated windows, shower & tub enclosures, office glass, door, table tops, mirrors, patio doors, replacement energy efficient windows and auto glass.
Appalling service. After taking days to respond to my inquiry, Pierre asked me to send him another email with the photos I had sent already. No big deal but then had to track him down to try and get an appointment or quote. He quoted me a rough price and asked for more information - whether I would have to remove the bathroom faucets to install the mirror. I responded with a yes, then he dropped off the face of the earth. Phone calls and emails went unanswered. If he didn't want the business he could've just told me and saved me the trouble. Very unprofessional and will not consider again.
Description of Work: I wanted a cracked large mirrored panel and a small crackes frosted glass panel replaced.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Charles B.
06/2017
5.0
glass repair
+ -1 more
Perfectly.
Description of Work: (This is probably the second time I've submitted this review. Angie's software doesn't seem to know when a review has already been submitted. This is not a new review for recent service.) Glass Doctor removed old sliding glass shower doors and replaced them with new ones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Javier M.
12/2015
3.0
replacement windows
+ -1 more
I never went with the but they were very overpriced. However, they did call me back fast and were very responsive.
Description of Work: I never went with the but they were very overpriced. However, they did call me back fast and were very responsive.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
maria L.
12/2015
1.0
glass repair
+ -1 more
After confiming twice the date of the service they never showed up . I would never recommend them to anyone
Description of Work: I set an appointment with Pierre on WED Nov 21/15 for Dec 2. On Nov 30 I called and spoke to Maria to confirm they were going to come out on Dec 2 as agreed .She put me on hold and came back and said yes .Pierre will be there between 130pm and 430pm .I took 4 hours from work which I dont get paid for .At 420pm on Dec 2 , Maria called that Pierre had an emergency and would not be able to come to my house .Was there another day that I wanted to schedule the appointment for .I said NO customer service is no longer in existence
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Glass Doctor of Miami
Dear [member name removed] Please accept my apology for not being able to meet with you on December 2nd, 2015 to measure your shower. I understand you took time off to meet with me, but unfortunately, I had an Family Medical Emergency that happen in the afternoon Kind regards, Pierre
Toni D.
05/2015
5.0
glass repair, replacement windows
+ 0 more
I contacted several vendors through Angie's List yesterday morning. By afternoon I had received a call from Glass Doctor, and this morning at 9:00 one of their guys was installing the glass. It took less than an hour and he did an excellent job. The woman who called me to make the appointment was professional and helpful. (She missed me the first time. Instead of leaving voice-mail and scratching it off her list, she called back. Extra points for that.) The man who came to do the job was quick, competent, and courteous. I will hire them again and I will recommend them to friends.
Description of Work: Replace broken glass pane on bedroom window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Jonathan P.
06/2014
5.0
auto glass
+ -1 more
Called for price quote. He responded quickly and gave me a quote. I didn't use him as my tenant wanted to use a friend of his.
Description of Work: Price quote on broken shower door
Rating Category
Rating out of 5
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$500
Andrew H.
05/2014
4.0
glass repair
+ -1 more
.
Description of Work: Changed all glass in the house, good job.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Adriana P.
05/2014
4.0
auto glass, doors
+ 0 more
unknown
Description of Work: The reason I am giving this company a B is because the representative showed up two hours late. Once he got there, he was very professional and did a great job. He cleaned up all the glass in and out of my car and left no traces of broken glass behind. I would recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
JEAN H.
01/2014
5.0
auto glass
+ -1 more
Work was covered by my insurance. I would use them again.
Description of Work: Filled a rock dent in my windshield.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
rhoda S.
02/2013
5.0
doors, glass repair
+ 0 more
They charged me a lot. I don’t know if it was their fault, but when they left, the shower leaked all over and the doors leaked, but it might have been a design flaw on the door and not particularly their fault. I did not call them to come back and look, we just resolved the problems our self. I had not worked with shower doors and I wanted someone specifically that did that and they were close to my area and they gave me immediate service, they came right away. It was kind of expensive.
Description of Work: I used Glass Doctor of Miami to install some shower doors.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$800
JOHN C.
10/2010
5.0
glass repair
+ -1 more
Total job took about twenty minutes. It seemed a bit pricey to me for such a small job but I must say it was done expertly.
Description of Work: One window was very difficult to open and close. He took the window apart, lubricated it and put it back together and it worked perfectly. Now the window moves so well I have to be careful not to shut it with too much force.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
William A.
07/2010
5.0
doors, glass repair, replacement windows
+ 1 more
I called Glass Doctor for a broken sliding glass patio door. They came out and took out the broken glass right away, but had to order the replacement glass because it was a custom size. They came back the next day and got it installed in a hurry. They guys who showed up were very pleasant and professional, and knew exactly what they were doing.
Description of Work: Replaced broken glass in sliding glass door with safety glass.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
Pastor Danny R.
12/2009
5.0
glass repair, replacement windows
+ 0 more
They were a little pricey but they did a very good job and we feel that it was worth it for the quick response. We would use them again but hopefully with better timing.
Description of Work: We had a window that was broken in our church that was about 1 by 2 feet. We called them out on an emergency basis and they came out within the hour.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Glass and Mirrors,
Windows,
Doors,
Auto Glass,
Windows - Safety & Security Film,
Screen repair,
Countertops and Backsplashes
FAQ
Glass Doctor of Miami is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Glass Doctor of Miami accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Glass Doctor of Miami does not offer free project estimates.
No, Glass Doctor of Miami does not offer eco-friendly accreditations.
No, Glass Doctor of Miami does not offer a senior discount.
Yes, Glass Doctor of Miami offers emergency services.
Yes, Glass Doctor of Miami offers warranties.
Glass Doctor of Miami offers the following services: Insulated windows, shower & tub enclosures, office glass, door, table tops, mirrors, patio doors, replacement energy efficient windows and auto glass.