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Geek Squad - Best Buy

Computer Repair, Stereo and Home Theater Systems, TV Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

30 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-7 of 7 reviews

Guillermo J. A.
09/2015
5.0
computer repair, home theater design
  + 0 more
No bad news. Everything was done professionally.
Description of Work: Install TV in Wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Edward S.
02/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Removed all data from old computer to a Seagate hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Neil R.
12/2013
1.0
home theater design
  + -1 more
Contacted Best Buy Geek Squad by phone and set up appointment to pick-up a LCD TV on the December 26th and paid $100. Emphasized that I live in a condo that only allows service elevator usage between 8AM and 4PM. They noted it on the order and said it would probably be in the morning. Used a vacation day to be there so they could pick-up the TV. Best Buy Geek Squad left automated message on the December 25th saying pick-up would occur between 1:30 PM and 3:30 PM. I called back and was assured that they intended to pick it up a little after 2:00 PM so the 4:00 PM deadline should not pose a problem. On the 26th in the afternoon received a call that the truck was behind but was told they would still make it before 4:00 PM. At 3:40 PM I called and spoke to a supervisor who said that the truck would not make it because there was an elevator problem and some rain showers. I then asked when the driver was likely to come since I could haul the TV to the ground floor myself and wait with it. He responded that he can never say when a driver will be there but noted there were three stops before me. I had to call a different number to request a refund, which they granted. Bottom line, Best Buy was not able to make the pick up during a six hour window. I would be careful about contracting with Best Buy Geek Squad if you have any time constraint.
Description of Work: The provider contracted to collect and recycle a large LCD TV.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Tom T.
09/2013
5.0
computer repair
  + -1 more
They did the job. It was sort of on the pricey side, but it was convenient. I do like the year service that they provide if you have any additional problems.
Description of Work: My computer screen was frozen

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Travis W.
04/2012
5.0
computer repair
  + -1 more
I would give them A's on everything.
Description of Work: I used them for repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HANNAH F.
09/2006
4.0
computer repair
  + -1 more
Technician was on time, seemed knowledgeable, polite, price appears to be within normal range.
Description of Work: Replaced hard drive and checked disks to ensure proper working with new hard drive.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$437.61

03/2006
5.0
computer repair
  + -1 more
THEY FOUND OUT WHAT WAS WRONG WITH MY COMPUTER RIGHT AWAY. THEY HAD IT FIXED RIGHT AWAY. THEY WERE VERY HELPFUL IN EXPLAINING THINGS TO ME THAT I DID NOT UNDERSTAND ABOUT MY COMPUTER.
Description of Work: THEY DID A DIAGNOSTIC EVALUATION ON MY COMPUTER, TO FIGURE OUT WHY IT WAS NOT WORKING PROPERLY.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

    Contact information

    12495 SW 88TH ST, Miami, FL 33186

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Stereo and Home Theater Systems,
    TV Sales,
    Computer Sales,
    Appliance Sales and Installation,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.7 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    12495 SW 88TH ST, Miami, FL 33186

    www.geeksquad.com/repair