Nastiest people i have ever dealt with . The woman was combative and argumentative and hung up on me after making excuses on why they couldn't do the work they promised. Stay away at all costs. Ruined one of my chairs. Mattress still filthy. Hoping the credit card company reverses the charge.
Description of Work: Had 3 chairs and a mattress needing cleaning.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$144
carol R.
12/2022
2.0
carpet cleaners
 + -1 more
3 hours late, they needed to replace 2 tires of the service truck. The person who arrive in my house is nice and friendly. The first thing he asked is a water hose, He appeared he has spilled a cleaning liquid in 1 of the rooms which discolored brown carpet into yellow. I notify the company and the receptionist try to justify what happen. Never apologize and promise to send someone to investigate. I did not ask for any money back. I express my disappointment but I did bot gave them a deadline for the investigation. 2 weeks after the service was performed and ask for more information from the check that we gave the service person. She claim it was washed out by rain. We gave the information without holding the payment pending on someone coming to inspect the damage. She still at that time did not tell us that someone was coming to do the inspection and never bothered to call us to say it will happen. I find this very unprofessional and totally disrespectful to the costumer.
Description of Work: They came to clean the carpets.
Rating Category
Rating out of 5
Georgina C.
12/2018
5.0
carpet cleaners, floor cleaning
 + 0 more
The tech Alex, did an excellent job removing stains and restoring the floors to their original splendor. Very professional and punctual. They will be returning to finish a stone tile floor.
Description of Work: Clean and polish marble floors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ana A.
02/2016
5.0
carpet cleaners, upholstery
 + 0 more
Easy and effective. I'm happy with them. They have consistent, reasonable pricing. Their technicians are professional, they have excellent communication and complete great work.
Description of Work: Routine carpet about every three months. They've also cleaned my couch and sofa a couple times.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Upholstering,
Oriental Rug Cleaning,
Roof Cleaning,
Pressure Washing
FAQ
Fresh Cleaning Management Co is currently rated 3.3 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 PM - 6:00 PM
Tuesday: 8:00 PM - 6:00 PM
Wednesday: 8:00 PM - 6:00 PM
Thursday: 8:00 PM - 6:00 PM
Friday: 8:00 PM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Fresh Cleaning Management Co accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Fresh Cleaning Management Co does not offer free project estimates.
No, Fresh Cleaning Management Co does not offer eco-friendly accreditations.
No, Fresh Cleaning Management Co does not offer a senior discount.
Yes, Fresh Cleaning Management Co offers emergency services.
No, Fresh Cleaning Management Co does not offer warranties.
Fresh Cleaning Management Co offers the following services: Carpet cleaning, floor care , outside home care