Florida Air Duct Cleaning & Air Conditioning

Description of Work: Ad in Home Mag and on website showed $19 for basic dryer vent cleaning. When I called to make an appt, was told the amount could be 'as high as' $99 if the tech had to go on the roof / if there was extensive work to do. The tech got here, and without even checking anything, told me the charge would be $99. I asked him how he knew that without checking anything, and he said that the $19 was only to clean the small portionn of pipe directly behind the dryer...anything else was $99. I felt like this was an old-fashioned 'bait & switch"....left work early to meet them for the appt. too.

Description of Work: When the service rep. for this company came to my home the first thing he kept telling me was that I needed a new a/c. He kept trying to talk me into a new unit and telling me they have a 0% financing term and affordable monthly payments. Granted my a/c unit is 10 yrs. old but still works quite well. I told him I could not afford a new unit at this time. I just wanted a duct cleaning and a a/c tune up and dryer vent cleaning. According to flyer ad. I was planning on about 100.00. Well I ended up paying 600.00 for services I did not need. He tells me a/c coils are clogged and have mold and mildew. I look at them and really not knowing what to look for ask him the price to clean coils. He said 300.00 and that they are the cheapest price compared to other companies. Not so. I told him I had the coils cleaned a year ago and the guy charged me 240.00. He said I would also get a 3yr. protection plan (which sells for 360.00) at no charge. When I went up on the roof to check the result of the coil cleaning (my a/c is on top of roof) I noticed no difference in the coils from before cleaning. Also water on roof was very clean looking and the drain line water which I always collect in a bucket for my plants was crystal clear. Now last year when I had the coils cleaned the water was very dirty. I called that rep up and explained what I saw with this company and he told me that the coil cleaning should last a good 5 to 6 yrs. That I really did not need a coil cleaning and that was also told to me by the A/C company I called to check up on their work. Funny thing that H/A Air rep. told me this guy did a lousy job of cleaning coils --- Yet I saw evidence of dirt with first cleaning and nothing but crystal clean water with this coil cleaning. Gee-- where was all the dirt and mold and mildew he stated that I had. I saw no evidence of such. So I feel I was scamed into a coil cleaning I did not need just so that he could sign me up for a 3yr plan at no charge but it really was not a free plan but a bait and switch plan. He only cleaned two out of six air ducts and charged me 40.00 dollars to throw the dust away. Had he told me upfront about that charge I would of kept my dust and thrown it out for free. But there again a problem. I asked him to show me how much dust I had in his vac. from my ducts. Not possible he said since the job he just came from down the street from me their ducts were really dirty and could not show me my results since he already had their junk in his vac. Again rip-off Why am I paying 40.00 for 2 ducts worth of dust. Then he looked up in my air handler return and said I had mold and mildew and that it was very dirty. I Again not knowing any better I believed him. Turns out another rip-off. The A/c co. I hired to check their work told me that I did not have mold or mildew and that it was not dirty. That is the color of the fiberglass and since home was built in 1973 it does not look very nice but does not hinder a/c performance and that actually I still could maybe get another 3yrs service out of this a/c unit. The H/A Air rep. asked me and my roommate to step outside for 5mins while he sprayed a organic sanitizer into air handler. My roommate said no she could not and so he just sprayed into handler what he called a organic sanitizer. He charged me 125.00 on invoice which states mold and mildew. I didn't have mold or mildew. Then 135.00 for a non-throw away a/c filter. He asked me for my old filter and wrote down the size on invoice. But instead of writing 17 1/2by23 1/2 by 1 he wrote 17 3/4 by 23 by 1. I don't want a replacement but they insist I can't get a refund only a replacement even thou they custom ordered the wrong size. When I called to complain the manager said he would call me back with the results of his investigation. I waited two days and no call back. I then called the A/c rep who did the work and he too promised to call me back. No call back. My advice to anyone looking for a a/c co. ---- stay away from this co. I really feel they are up to no good and just ripping off unsuspecting customers. I am fighting the charges on my american express card and hopefully I will prevail. Also I feel I never got the a/c tune up I wanted since their ad. stays system diagnostic and my FREE FPL home survey found out I had a leaky duct causing air to go into attic and their rep never told me about that problem.

Description of Work: Air duct cleaning

Description of Work: Service was scheduled but not performed.

Description of Work: Florida Air Duct Cleaning & Air Conditioning cleaned the air duct about three months ago.

Description of Work: Florida air Duct Cleaning cleaned our ducts.

Description of Work: They came out to clean the air ducts and they had a coupon for one free service and we chose the dryer vent to be cleaned. The way the coupon read it said if you do air duct cleaning they will offer you one more additional service. I ended up getting a price from them and they said instead of it being $35 for the air duct cleaning, I would have to pay an additional $60 if they had to go into the wall for the dryer vent cleaning. They said there would be a charge since all they did for free would be the vent from the dryer to the wall, which is about 6"-7". So we agreed and they did the full job.

Description of Work: They came out and with a machine they connected the machine directly to the closest vent to the air handler. They explained that the machine was sucking out the debris. While this was going on, they sold me to have the cleaning the evaporator and they also cleaned the heating element. This was not part of the advertisement they had in the paper, this was additional.

Description of Work: They cleaned the air ducts.

Description of Work: They cleaned my air ducts.

Description of Work: They cleaned up all my AC units and cleaned out the duct work.

Description of Work: They claimed to have taken a picture of the coil in my air conditioning unit. They told me it needed cleaned for $7,000.00. They told me there was mold on it. They then proceeded to disable both my a/c units. Because of this I had to pay someone else $375 to reconnect and fix the damage they did to my units.

Description of Work: Florida Air Duct Cleaners a DBA for H/A Air Conditioning came to our house on time. We called them based on a coupon that came in a coupon packet. They "inspected" our A/C units and asked a lot of questions before ever looking at the ducts. They called me to the attic to show me all of the "dust mites" that had accumulated on my A/C. Of course, you can't see dust mites. They told me that my coils needed cleaning. When I told them tha I had already had the coils cleaned then they told me that the back of my A/C needed cleaning but I told them it had been dismattled and cleaned. They asked me to prove it and I showed them the invoice from the other company and told them that I only wanted my ducts cleaned. At this point they checked the ducts and then wrote an estimate for 840.00 tellimg me that I had to have Oxine, Sporicidin applied in addition to the duct work. The cost when from 58.00 per the coupon (29 per A/C unit) to 840. I knew they were ripping me off at the see the "dust mites". During the time they were there given what I knew was going on I was scared that they might do something to my wife and I. I asked them to leave without allowing them to do any work. They never even offered to just clean the ducts which is what we called them for in the first place. I strongly recommend that everyone stay away from these guys under both company names. I am writting this afraid of the fact that you will show this to the company but at the same time what they did was not right and I don't wish it on anyone else.

Description of Work: They vacuumed the vents for me.

Description of Work: THEY CAME OUT TO CLEAN MY AIR DUCTS AND RESEAL THEM FOR ME.