Falcon Plumbing

I called Falcon Plumbing after receiving a very high water bill. They charged me $285 to go into crawl space to check for the leak. Did not find the leak and left with my $285. I feel so taken advantage of.

Every repair has been done perfectly the first time. Repairs & replacements have lasted for years.

My text message to Falcon - Wendy - Thank you for your quick response this morning. I want to once again complement Michael for his outstanding professionalism and great work. He knows what he is doing, explains it clearly and does it throughly. He is a credit to Falcon and I will go online to say that to the community. Richard

GREAT SERVICE! Called on 12/26/19 for my stopped up kitchen sink. Person answering phone was SO nice. Justin, the plumber, arrived on time and was really pleasant and completely competent. Justin told me the price ahead of time. I would HIGHLY RECOMMEND their service.

Very happy with the service. The owner answered the phone and was able to send someone out the next day at a time of our choosing. Michael was very knowledgeable and diagnosed the problem with the main water shut off and repair it; and replace the toilet the cut-off valve. He adjusted the toilet fill valve so it did not need replacing. I will hire them again.

Plumber came on time but broke the toilet handle and after he turned off the water the water shutoff in the bathroom started leaking. Agreed to pay to fix it and he promised to return that day with a new toilet handle. Did not show up and I had to call to find out when he was coming. Promised the next morning - no show. Finally came back replaced the toilet handle and worked on the shut off valve. However, right after he left it started leaking again. Cost - $411

As usual, the Falcon plumber arrived on time, was professional, informative and did a great job at a very reasonable price.

I have used Falcon Plumbing on several occasions for different plumbing issues. They are very reliable and punctual.

We called and were given an appointment 2 days later from 3:00-5:00 pm. When no plumber arrived by 5:00 we called them. The lady who answered was curt and said plumber was on another job and had another call to go to before us. When I asked why no one notified us of a delay she became indignant and said that’s why we shouldn’t book appointments that late in the day-which is time THEY gave us! Poor customer service. We cancelled them.

Attempted to replace the inline filter for the fridge, and after running the water to through the sink as it is instructed, the valve could not be shut down, knowing that the stopper I the valve is possibly worn out, I tried to replace the valve, but due to the age of the valve, I couldn't take it apart, and whatever I did it made the situation worse. I locate a few Plumbers on Angie's List, first one I contacted was not available until next day morning. The second one did not answer, it was on a Saturday and I was pressing my luck to get it done today. When I call Falcon Plumbing gave the specific of my situation, and the contact person said that she will call me back; when she called me back, I was pleasently surprise that they can get a plumber name Ralph to come over in about in a few hours after he was done with current plumbing repairs. Ralph called and he came over, saw what needed to be done and got the job done in no time. At the end, it was relief that the valve was replaced and the water to the house was restored with no major leaks.

My experience with Falcon plumbing was fantastic. Wendy, the owner, was able to set up the appointment and provide excellent customer service. Throughout our interaction, it is apparent that she is invested in the success of the company and assures the customers are satisfied with the work and service. The plumber was able to identify the source of the leak under my kitchen sink which included the ice line piping. The work was completed efficiently and he was able to assist me in installing a new faucet I had for an affordable price. I would highly recommend their services. -MG

The technician did a lousy job. He came to give a free quote but started asking for service fees which I refused. He did not even bother to reassemble the parts that he took apart and left the place.

Their quote was still nearly $150 than anyone else. Owner generously allowed us to pay 1/2 the service call fee since this fee was not mentioned before the visit.

Not only could they not unclog the drain, but they damaged a pipe and when we called to see when someone could come fix the clogged drain, the owner hung up the phone on us! She's never called back, which is actually fine, since I'd never have them in my house again.

Perfect the plumber was on time a very professional young man.

The job was done quickly, cleanly and timely. Justin was on time, very professional and was quick to identify where the blocked pipe was located. He quoted a price but it ended up costing less than the quote.

Justin did a great job replacing my watre heater. He arrived on time, kept me well informed, cleaned up after himself.

It was done well and some simple modifications made to plumbing which have lasted well

Eric did an excellent job with good advice and a very reasonable price. He showed up on time as scheduled and worked quickly and completely. He needed to get another part but was back in a hurry after getting it.

They’ve been professional, prompt, friendly and have complete all work as agreed. I would hire them again as they are my go to plumbing company.

I called Falcon around 9 pm on Monday the 22nd. to request an emergency. My master bath sink was leaking. The woman that answered the call was extremely understanding, friendly and professional. Within 5 min. She had a plumber near by, call and said he was on the way. He fixed it in 5 min. Outstanding service. The plumber was courteous, professional, friendly and quick. From now on FALCON is my PLUMBER.

Very well. The plumber showed up on time and asked what I needed and did not attempt to upsell me, which would be important to some people who know the exact job that they want. I was very satisfied with this company

Everything went great. Our plumber Nick did a perfect job and fast. Would definelty use his services again.

I thought they were very good. They did it very efficiently and they were nice on the phone.

The person arrived almost at the end of the appointment time (10AM-12PM). I informed him of the job, he went to the truck to write up the quote. When he came back and told $900 for the job. This is outrageous, I almost fell to the floor, maybe he didn't want to do the job. I went to Home Depot, bought all the gaskets and stems for $20 and did the job myself. One ENTIRE toilet cost $175. Never hire this company.