Family owned and operated business serving our local community, we have a General Construction Division so we are very well grounded in anything that has to do from roofing to repairs due to water damage, We currently employ 26-full time employee's with a maintenance and repair team, we are a GE Merchant to help out with financing and we are an approved Participating Contractor for FP&L.
I was extremely dissatisfied with this company. I requested that they notify me the day before they would be working on my roof as I worked at night and I would need to move my several expensive cars out of the driveway. They failed never informed me when they were coming so I had to wake up when I heard noise and move my three cars. They also failed to have the roof inspected before the barrel tiles were installed so the roof did not pass inspection. They later paid an engineer to say he THOUGHT the roof was done to code without a visual inspection. They also sent someone to work on my roof when it was raining and thundering I made them leave as I did not want anyone on a wet roof then there was thunder and lightning. They also left a large amount of roofing material in my attic. Also they failed to secure my roof when they were working on it and it rained causing extensive water damage to the ceilings of 3 bedrooms which I had to repair at my cost. It took over a year from the time I signed the contract to complete the work. I would never use this company under any circumstances they are extremely unprofessional and the workers are not well supervised
Description of Work: Reroofed a townhouse with barrel tile and a flat roof
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$17,500
Response from Exclusive Roofing & Waterproofing
We DO NOT have anywhere in our system or have pulled any permit for a customer by your name and or that address, we totally understand this persons concern and that's not how we run our company we really on our reputation and are very sorry this person had this issue with another company..
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Service Categories
Roofing,
Roof Cleaning,
Kitchen and Bath Remodeling,
Homebuilders,
General Remodeling,
Gutters,
Gutter Cleaning
FAQ
Exclusive Roofing & Waterproofing is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Exclusive Roofing & Waterproofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa