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Elite Pool & Spa Services

Pool and Spa Service

About us

We are professionals specializing in Residential and Commercial pool repairs, service, maintenance and chemicals. With experience in the industry and being CPO Certified by the **NSPF.

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Pool & Spa - Service & Repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.715 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
0%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.9
punctuality
4.9
Showing 1-15 of 15 reviews

Kathleen M.
09/2019
1.0
pool cleaners
  + -1 more
They cleaned pool once.
Description of Work: Elite pools & spa's still owes me $75.00 refund.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0
punctuality
3.0

$100

Response from Elite Pool & Spa Services
With all due respect, this is not true, you are confused with another company, so please, I ask you to be kind enough to check well what you are writing and to withdraw this unfair comment. As I told you before on the phone, only men work in our company, there is no possibility that you have spoken on the phone with any woman and much less that I have been in your house with a woman. I don't have your address or your name on any of our records, nor is there any record of your communication on Angies List. You can also check with your bank who has deposited the check or the payment method you have used. There are several companies with the name similar to ours. As I also told you on the phone, I am available to clarify this matter in person.

Benjamin M.
02/2018
5.0
pool cleaners
  + -1 more
I called Ernesto for a quote for pool pump repair and that same day he was there and gave me a reasonable quote. As soon as the parts arrived a few days later, he had a member of his crew at my house to fix the pool pump. Elite Pool and Spa found that the issue was an electrical issue and not an issue with the pump motor itself and were very fair and honest. I would highly recommend Elite Pool and Spa to anyone!
Description of Work: Pool Pump Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Elite Pool & Spa Services
Thanks you !!!! It was a pleasure to serve you!!

maria F.
10/2017
5.0
pool cleaners
  + -1 more
Very professional
Description of Work: Weekly pool cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Elite Pool & Spa Services
Thanks you!!

Doug L.
05/2017
5.0
pool cleaners
  + -1 more
Ernesto was very prompt and took very good care of our pool needs.
Description of Work: Initial pool inspection prior to purchase, and then regular maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Elite Pool & Spa Services
Thanks you!!

Patricia H.
04/2017
5.0
pool cleaners
  + -1 more
I called Ernesto Mendez last week and consulted with him by phone, He was very encouraging and said to call back when we were ready to do the job. On Tuesday 04/11/17 I called, he came to the house promptly on the 04/12/17, consulted with my husband, and was able to return later on to do the work. I can't believe how good the pool looks! He really knows what to do. He got rid of all the debris, stains and balanced the water. It is going to be lovely to have everything back in order in time for Easter Sunday. I think he is very reasonable and very knowledgeable. I selected his company based on other Angie List members reviews and I am very happy I did.
Description of Work: After having major renovation work done on our house, the pool had some construction debris, leaves and dirt in it. We needed to find a company who could come out with their vacuum/filtration equipment, clean the pool out and rebalance the water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from Elite Pool & Spa Services
Thanks you!!

Jorge D.
12/2016
5.0
pool cleaners
  + -1 more
Everything has been done in a professional manner. No problems at all.
Description of Work: Monthly pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Pool & Spa Services
Thanks you!!

Matthew G.
09/2016
5.0
pool cleaners
  + -1 more
Ernesto was able to come right out and take a look at the job, then he quickly quoted and scheduled the replacement. It was all very professional.
Description of Work: I contacted Elite Pool and Spa to have my pump replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Edith and Miguel G.
09/2016
5.0
pool cleaners
  + -1 more
Ernesto Mendez, after looking at pool told us the diamond brite could wait to be redone and gave me a few tips on how to remove the stains and an alternative to do acid wash if anything at this point. I also needed minor repair to coping. Per our request, he prepared an estimate for diamond brite. However, now that we have options, we will evaluate and make a decision. I really appreciate the honesty and character of Mr Mendez. It is refreshing. If we have either refinishing, acid wash or any smaller job done, I will submit another review.
Description of Work: My Pool was built in 2003 with diamond brite finish, salt system. This year big stains appeared all over, and I was told that I needed to have the diamond brite redone by my previous pool service company (who I fired after missing service calls and poor service). I also have missing grout or cement in the copings.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Pool & Spa Services
Thanks you!!

Judith F.
08/2016
5.0
pool cleaners
  + -1 more
Elite came out quickly and on time and fixed the vac although it was raining quite heavily all day.
Description of Work: Pool vac was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Pool & Spa Services
Thanks you!!

raelynn S.
08/2016
5.0
pool cleaners
  + -1 more
Great
Description of Work: Inspection of pool and spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Elite Pool & Spa Services
Thanks you!!

raimundo G.
07/2016
5.0
pool cleaners
  + -1 more
Excellent.The service and staff at Elite Pools have been great. We have had several people come out to do our weekly service and they have all been professional and knowledgeable. We have had a few odd questions come up (rust stains on the bottom of our pool) and Ernesto has personally called us to discuss the problem and solutions. He knew exactly what the problem was just from our description and how to fix it.
Description of Work: Weekly service maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Pool & Spa Services
Thanks you!!

Fernando L.
07/2016
5.0
pool cleaners
  + -1 more
Perfect. Elite Pool and Spa Services were prompt and professional when first presenting their estimates of job scope, requirements, process and costs, which turned out to be very accurate and effective. The staff is very courteous and professional, as well as punctual and accomodating. I have had previous pool service, repair and maintenance performed by other companies, but I would never go back to any of them now that I have been working with Elite Pool and Spa Services. I highly recommend them.
Description of Work: Restored pool chemical balance and recovered water from abnormal algae bloom. Replaced and installed pool pump motor and subsequently provided, and continues to provide, weekly pool maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Willie P.
06/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Pool service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Elvis P.
04/2016
5.0
pool cleaners
  + -1 more
It has been a great experience so far. From the moment I met owner Ernesto Mendez I was completely sure that I was in the hands of somebody that knows what they are doing. I was tired of paying too much or too little for services that did not met my expectations to say the least, these days mediocrity is the norm, my opinion of course. Elite Pool and SPA Services has provided me with excellent service every time, Walter one of the technician that comes regularly is amazing, always shows on time, very knowledgable, professional, listens to my concerns or requests and follows through. Ernesto, the general manager, also gave me a full explanation and estimate to resurface my pool, which will be needing it soon. The quality of materials available, the time needed, what would be the best approach, how many options and customizations are available etc. This to me is valuable, because most people don't take the time to explain anything to say the least. In general, I truly recommend Elite pool and spa services to anyone that is looking to spend more time enjoying the pool than working on it.
Description of Work: Service pool. Collect all leaves from bottom and top of the pool that my pool suction machine can't handle. Measure and use necessary chemicals. Check and maintain pool equipment by cleaning basket and cleansing filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Claudia G.
04/2016
5.0
pool cleaners
  + -1 more
I have used at least 10 other companies before, I am so glad I found Elite Pool and Spa services. They recovered my pool and took it from a constant maintenance. I couldn?t be happier with the company, they are professional, always get my calls and solve any problem on time. Thank you!
Description of Work: Chemical starting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

    Contact information

    6302 SW 139th Ct, Miami, FL 33183


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Elite Pool & Spa Services is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Elite Pool & Spa Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Elite Pool & Spa Services offers free project estimates.
    No, Elite Pool & Spa Services does not offer eco-friendly accreditations.
    No, Elite Pool & Spa Services does not offer a senior discount.
    Yes, Elite Pool & Spa Services offers emergency services.
    Yes, Elite Pool & Spa Services offers warranties.
    Elite Pool & Spa Services offers the following services: Pool & Spa - Service & Repair.

    Contact information

    6302 SW 139th Ct, Miami, FL 33183


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM