Late at night, my new neighbor needed access to my yard so that Dolphin Terminators could cover his side of house wall which he has no other access to. I left the gate unlocked in the morning & went to work the following day. Upon my return home, the tent was up and I locked the gate. Three days later, on a Saturday, the supervisor from Dolphin knocked on my door & asked for access to the yard to remove the neighbors tent. I asked how much was he charged? The supervisor responded $1,000.00 and also advised I had termites too, which was visible on my front door and it was. If I'd like to discuss it, he'll return after removal of tent was complete. I agreed. He knocked again on my door afterwards & we discussed my termite situation; he left his business card. Some time later, I noticed the sliding glass door lock in the back of my home, had been attempted to be pried open with a some kind of metal object, like a screwdriver. It didn't have any pry marks before because I had a technician fix the doors that wouldn't slide easily and I paid special attention to the locks. I don't believe the Dolphin tent workers got in; I didn't find anything missing. My new neighbor's house was empty and had the tenting done before he moved all his belongings in. Needless to say, I threw away Dolphin's business card. WARNING: All these companies use sub-contractors to put up & take-down the tents. Who knows who they hire? It's not comforting to have strangers with access to your home & property for 3 days! My advise is to read all reviews for reputable locol companies and that of the Big 3 as well.
Description of Work: Late at night, my new neighbor needed access to my yard so that Dolphin Terminators could cover his side of house wall, which he has no other access to. I left the gate unlocked in the morning & went to work the following day.
Rating Category
Rating out of 5
professionalism
1.0
$1,000
FREDRICK R.
03/2015
5.0
pest control
+ -1 more
They were recommended by my pest control service. First, for the estimate, they explained why tenting was needed instead of just injecting the walls. Then explained how much time they needed and why (a few days), what needed to be opened, what could stay or needed to go (i.e. medications needed to be removed from the house). A full team of people showed up to apply the tent, they put extra locks on the doors, and fumigated. Residue left in 24 hours, but kept it tented for a day or 2 longer. Inspection went well, and the tent was removed on the third day. Killed the plants around the house, but all bugs on the inside were dead. Great service! P.S. Need to give them a week or 2 out for scheduling since they were booked solid when I called.
Description of Work: Tented the house and exterior shed
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Pest Control
FAQ
DOLPHIN TERMITE SVC is currently rated 4.3 overall out of 5.
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Saturday: 8:00 AM - 12:00 PM
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