About us
Business highlights
60 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Reviews
4.710 Reviews
Showing 1-10 of 10 reviews
Lorraine J.
04/2020
pool cleaners
+ -1 moreFrank always does a great job, he's on time, very thorough and no problems at all.
Description of Work: They cleaned the pool.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Oscar M.
07/2016
swimming pools
+ -1 moreFrom the start until the very end, true professionals, reliable, great job
Description of Work: Custom Pools built a beautiful pool in 8 weeks
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$29,000
Debra M.
06/2015
concrete repair, swimming pools
+ 0 moreunknown
Description of Work: They came out to our property to quote the price of a new infinity edge pool. We will be contracting with them. After interviewing several pool companies Custom Pools was the most professional, responsive to our needs and they have been in business for more than 40 years which gives us great confidence in their ability to build a quality product.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
George L.
11/2014
swimming pools
+ -1 more.
Description of Work: Installed a great pool, spa and patio along with all the pumps and timers. They have done several followup jobs quickly and professionally. They replaced a motor that burned out and did it within two days and for free. They fixed a leaking pipe, also within two days and free. They are prompt in returning calls.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$40,000
William C.
10/2014
concrete repair
+ -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Maria G.
04/2014
swimming pools
+ -1 more.
Description of Work: Custom Pools built my pool and did an excellent job.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$15,000
Stephanye J.
05/2010
pool cleaners
+ -1 moreI found another contractor who did the necessary work to close the permit.
Description of Work: Custom pools had opened a permit that they had not closed. we approached them to close and they provided erroneous information to avoid completing the process.
| Rating Category | Rating out of 5 |
|---|---|
| professionalism | |
| responsiveness |
Response from Custom Pools
Thomas H.
02/2009
pool cleaners
+ -1 moreGood.
Description of Work: We called this company looking for someone to come out and look at our hottub. The gentleman on the phone was extremely helpful and curteous, and provided advice that would save us money, despite the fact that it meant we would not be paying him to come out to our house.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
John L.
03/2006
pool cleaners
+ -1 moreI AM VERY PLEASED WITH THEIR SERVICES. THEY ALSO REPAIR MY POOL IF I HAVE ANY PROBLEMS WITH IT. THERE IS ONE GUY THAT ALWAYS COMES TO DO THE WORK AND THE IS VERY POLITE.
Description of Work: THEY CLEAN AND CHECK THE PH BALANCE OF MY POOL.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$80
03/2006
pool cleaners
+ -1 moreI THINK THAT THIS COMPANY DOES A PRETTY GOOD JOB. THEY INSTALLED THE POOL A FEW YEARS AGO AND THEY STILL COME OUT TO MAINTAIN IT. I HAVE RECOMMENDED THEM MANY TIMES BECAUSE THEY DO VERY HIGH QUALITY WORK.
Description of Work: THEY COME EACH WEEK AND MAINTAIN THE POOL. THIS INCLUDES CLEANING THE POOL, CHECKING THE CHEMICAL BALANCE, AND CHANGING THE FILTERS.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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| punctuality |
Yes, I recommend this pro
$50
Response from Custom Pools
Contact information
13250 SW 131st St #100, Miami, FL 33186
https://custompoolsmiami.comService hours
Sunday:
10:00 AM - 5:00 PMMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation,
Concrete Pouring and Repair,
Outdoor Kitchens,
General Remodeling
FAQ
Custom Pools is currently rated 4.7 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Custom Pools accepts the following forms of payment: Check,Financing Available
Yes, Custom Pools offers free project estimates.
Yes, Custom Pools offers eco-friendly accreditations.
No, Custom Pools does not offer a senior discount.
Yes, Custom Pools offers emergency services.
Yes, Custom Pools offers warranties.
Custom Pools offers the following services: New Pool Construction, Pool Remodeling, Pool Resurfacing
Ask for details.
Contact information
13250 SW 131st St #100, Miami, FL 33186
https://custompoolsmiami.comService hours
Sunday:
10:00 AM - 5:00 PMMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 5:00 PM