Central Irrigation Inc

It went very well.

Being the fact that I have tried 3 other companies, and they either stand me up and don't show up for appointments or they send someone and then 2 months later they never call to do anything. I have to give this guy. He is supposed to be back this afternoon. He has already gotten the flags in the ground for the plumbing. He is going to start the actual digging next week. I think the price is reasonable.

Carlos was very responsive and punctual for the appointment. He was patient explaining to me how things work, but that in my case it was an electrical issue. He referred me to an electrician, who was equally responsive and had the problem fixed within 30 minutes. I've since used that electrician again. Meanwhile, Carlos did not charge me a dime. He has promised to follow-up with me now that the pump is working. Good customer service.

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Job was performed on time. These guys are nice, well educated, excellent job skills and demeanor to treat their clients. I am very happy with their performance and recommend them to others.

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Carlos, the owner surveyed my old system and suggested new rotor heads. His crew arrived on time and did a professional job. I am very happy with results.

During the first visit a man took pictures of the work that needed to be replaced. The man put flags down for markings. Another guy came and to do the digging to install the new sprinkler heads and pipes. He was reliable when I called and came out. The tech who actually did the installation also had me verify the work was complete.

Carlos was prompt and professional. after discussing the job that i wanted we settled on a fair price and scheduled the job in a time frame that worked for both of us. His crew was also prompt, went about their business in a professional manner(during a south florida downpour)and in a timely manner.

Overall it went well. The follow up by Carlos Victoria was amazing. He explained what it would cost and made his recommendations. We are having some landscaping done and they have had to come back a couple of times to work on the system but for the most part was very prompt. We also had an issue with the new pump installed and Carlos did not stop until it was corrected. So, far so good. Still need one last adjustment once the yard work completed but I have been extremely impressed.

Excellent service and value. Carlos and his crew were complete professionals. It took almost a full day to do the work and it was done very well. I couldn't be happier with their service.

He was very knowledgeable and suggested he come back (no charge) after the construction work is done to recheck the system.

I contacted Drip Drop on Dec. 26, when most service providers were closed for the holidays. The owner responded to my voice mail within minutes, and provided a quote. Two hours later he offered to have someone over within 1 hour. The repair men came on-time as promised and were very professional and extremely personable. They got right to work, repaired the broken pipe, and charged what was quoted over the phone. My sprinkler system needs maintenance, and I will definitely contact Drip Drop Irrigation for quote. Unfortunately, Miami-Dade has way too many companies that are not professional, honest, knowledgeable and punctual. Drip Drop was all of these.

Great service with excellent price. Very professional.

Carlos and his team are absolutely terrific. Carlos is not only an extremely knowledgeable expert in irrigation and water systems, but he is an absolute professional who places great emphasis on customer service and managing expectations. As someone who has worked with countless contractors in the last 3 years of constant renovations, I can tell you Carlos and his group are an absolute rarity here in Miami. He is punctual (that's already way more than most can say!) and takes accountability for his actions. He has followed-up repeatedly, come back home to run tests, and walked me through the installation and operation of the high-tech, state-of-the-art equipment he had installed. Again, Carlos' employees are equally impressive and very polite. If you need an irrigation system at your home, small or big, this is the team for you. I highly recommend them.

Carlos and his team were exceptional. Always on time, explained everything he was going to do and the way he was going to do. Great follow up and I would recommend DripDrop with blind eyes!!! Very trust worthy and immaculate, clean work. Very, very satisfied.

I called Drip Drop Irrigation and Carlos Called me back 10 mn later. He asked me to take a picture of my index valve, and we scheduled an appointment for the next day. Carlos came on time and was very professional. He started working on the problem right away and about 20 mn later fixed the issue...for FREE! I think it is the first time ever that somebody is performing a service and do not want to be paid for. He gave me an estimate for $175 if the part need to be changed in the future. So guess who I'll be calling if I need an irrigation specialist?

Carlos Victoria, the owner of this business, is absolutely wonderful. It was such a pleasure to work with him. He was very responsive, punctual, professional, and knowledgeable. He came out to our property and helped us to determine why our system was not working (needed a new pump). He quickly sent over a proposal and was available to do the work within a day or two. He also suggested that we drill for new well water since ours was very rusty. Once those two things were in place, he came out more than once to check that the system was running properly and that we had good coverage. He noticed some spots that needed adjusting, and quickly fixed them for us. Finally, we had new landscaping installed, and he came out again to see if any sprinklers needed to be added/moved as a result. Again, he completed the work very quickly and we are extremely pleased with the outcome. I highly recommend him.

He was knowledge able and sounded like a nice guy when we spoke, but he never showed up for our appointment.

First and foremost, Carlos Victoria, the owner of Central Irrigation, is one of the most professional contractors I have ever dealt with. He was punctual, responsive, and went out of his way to make sure that my wife and I were happy with the irrigation system design and function. When I first contacted Carlos, I learned that unlike most irrigation system designers/installers, he is a licensed Florida plumbing contractor. This is a rarity in South Florida given that most irrigation system installers are unlicensed and resort to hiring a plumbing contractor to connect the required back-flow prevention device to the water meter. As a plumbing contractor he was able to pull all necessary City of Coral Gables irrigation/plumbing permits after he provided us with a system design on AutoCad (another rarity). Carlos also informed us about a rebate program that is administered by Miami-Dade County for irrigations sytem retrofits which resulted in a $400 rebate from the County. Again, Carlos took the lead in arranging all inspections and contacting the proper officials at the County in order to get us the rebate. Carlos and his team installed the entire irrigation system over a period of days while he coordinated with our landscape installer. This was extraordinarily important because all of the new irrigation pipes and sprinkler heads had to be properly placed as hundreds of new plants were installed on the property. This was not an easy task given that my wife and I modified the landscape design after certain irrigation pipes had already been installed. Nevertheless, Carlos rerouted the irrigation pipes and installed additional sprinkler heads to account for our modifications - all without complaining or increasing our costs. In short, my wife and I are extremely happy with the service and products that Central Irrigation provided and have nothing but great things to say about Carlos and his company.

Carlos Victoria coordinated this big project to install a computerized Rain Bird water management system for our home yard, including an irrigation well and electrical pump. They did an excellent job and Carlos was very attentive to supervising all stages, and addressed all my questions and concerns. Carlos also directed me to a $400 rebate for water conservation improvements from the county water department. With a new lawn now installed the sprinklers are properly watering and the grass is establishing well. The Rain Bird system measures any rainfall and adjusts the water volume and frequency of sprinkling in each zone. We are very happy with this system and the work Carlos Victoria has done, and look forward to using his two-year maintenance service as needed.

The entire job was planned and installed within about a month. (This timeframe included, taking time to discuss the design itself ordering products and installing electrical transformer boxes, then the installation of the lights themselves and fine tuning the design) We were really delighted with the landscape lighting and Carlos is just a pleasure to deal with. The system looks great and I'm sure it will be sound for years thanks to the caliber of the equipment. The equipment price is expensive but after years of looking at horrible equipment and seeing poor results with it, we were happy to find a designer who actually appears focused on quality. My only caveat for anyone hiring Carlos is that the electrician he used for my lighting job (GR Electric) was not very responsive either to my schedule, to Carlos's stated requests (in some cases there was very poor communication with the electricians sent to do the jobs, after Carlos had thought the top guy at the electrical company was either coming in person to get them started, or coming to check on their work) Carlos was frustrated on several occasions to find that electricians showed up and had no idea of the scope of work. To make it worse, they left trash and debris from removing old fixtures (wires, electrical plates, sections of conduit, cellophane wrappers from new plates and plugs ) all over a back area in my yard. Carlos was extremely apologetic about the problems. They also had to come back out to replace equipment they didn't change out which evidently was shorting the system. I can't say enough good about Carlos and his work, but the electrical company just wasn't up to the standard of Carlos's work. In short, with a different electrical company installing the transformer boxes, I simply cannot recommend a better experience for quality landscape lighting.

The work was completed timely and Carlos has kept tabs on how the system is performing and whether it is providing needed irrigation throughout the demanding hot season. He trained me how to use the controller and even showed me how to remove the weather station component that is installed on the roof of the pump shed, in case of a hurricane. His staff was neat, polite and punctual, and you simply can't find a more professional person to deal with than Carlos, who is prompt, responsive and willing to work in tandem with landscapers. His estimates and invoicing were also clear, specific and detailed as to products he uses.Carlos also directed me to a local Miami-Dade County program that could provide some rebates for installing smart irrigation and xeriscape friendly plantings. I don't think I could envision a more positive experience.

Carlos, is extremely hard working and made sure our old sprinkler system was working perfect. He took the extra time to make sure all the details were great without being asked like painting all the sprinkler heads to blend in with the landscaping and walking me through how to use the control panel. He even took the time to advise me and how to improve the quality of my lawn. Lastly, he notified me that the changes we wanted to conserve water applied for a credit from Miami-Dade, he helped get me the paperwork I needed, informed me of the deadlines of the program and to get the stuff in early since it was very popular and funding runs out quickly. This advice knocked 1/3 off the price of the installation. Carlos was recommended by a landscaper I was speaking to who said once they found him they stopped trying to do sprinklers because Carlos was so good and his prices were great, instead they just pass his info on to customers. I am very happy I was given this advice, Carlos is extremely friendly and did an excellent job.

Carlos did a great job. He is super reliable, highly responsive and prices his jobs reasonably. He has followed up a number of times over the last three years just to check in and see how things were operating. You cannot ask for a better sprinkler professional as he really cares about his customer and the quality of his work. I highly recommend him.