**ASK ABOUT OUR ANTS, TERMITES, ROACHES, MOSQUITOES and LAWN SPRAY SPECIALS!!** Bob’s Bugs is a professional pest control service company that is dedicated to old fashioned customer service. We have over 40 years of pest control experience, and pride ourselves on taking care of our customers. We have been proudly serving Miami-Dade and Monroe Counties for years. Our pest control service technicians have built many relationships across South Florida. Certified by the University of Florida to treat White Fly infestations.
Business highlights
13 years of trusted experience
Services we offer
Residential & Commercial Pest Control Services – Animal Removal & Pest Control, Lawn & Ornamental, Fertilization, Weed Control, Plant Disease, termite fumigation & Bird Control.
It went well. We still had a few ants for the next few days, but they eventually all died out. I had never experienced this before, so I had to be patient and give it a few days.
Description of Work: We had flying ants in the attic that were coming in the house. The technician came out, assessed the situation and said they needed to spray the attic and I would have to leave the house for at least 3 hours. We scheduled for the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Bob's Bugs
Thank you for your review. We are happy that we were able to resolve your problem, and yes we are keeping score of our reviews. We have 188 A, 20 B, 3 C, and 4 D. All reviews are welcome and thank you for keeping us on track.
Steven M.
09/2015
3.0
pest control
+ -1 more
We used Bob's Bugs for a couple years, no problems. But they didn't show up the last two times. First time, no explanation. We rescheduled, then they didn't show up again. Apparently they were trying to call but they didn't have the right number, even though in their words, "I gave them the right number" They offered free service the next day (Saturday), but we lost confidence in them. You would think that after the first time that they wouldn't screw up the second time. Nice people. Good product. Just wish they didn't leave us waiting around twice.
Description of Work: Residential pest control.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
1.0
$60
Response from Bob's Bugs
Thank you for posting your review of our service. I apologize for our tech showing up late the first day. Traffic was more overwhelming that day and we were not able to get there on time. The following day we agreed that we would be there between 8 AM and 11 AM. Our tech showed up around 9:30 and no one answered. We tried contacting you but were unable to. We have the one phone number that we usually use to get in contact with you, but for this service we could not make contact. Our offer still stands. Give us a call and we'll do what it takes to make things right. Bob Failde President Bob's Bugs
David G.
07/2015
4.0
pest control
+ -1 more
going good so far smell still here
Description of Work: put poison traps outside
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Bob's Bugs
Thanks for the review. Thank you for the opportunity to serve you. If there is anything else we can do for you, please give us a call. Bob Failde President Bob's Bugs
k J.
07/2015
5.0
pest control
+ -1 more
When we moved our business to Miami we tried 2 different pest control companies. The first one was terrible - never showed up. We would have to call to remind them that our monthly visit had been missed. The 2nd company we used had no one that spoke English, which is a problem for us because no one here speaks Spanish fluently. Bob's Bugs to the rescue! We've been using them for over 2 years now and they are great. Knowledgeable, takes pride in their work (a rare commodity in Miami), responsible and punctual. Highly recommended!
Description of Work: Commercial property pest control (interior and exterior).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bob's Bugs
Thank you for the kind words. We do take pride in what we do. We want all of our customers to have that opinion of us. There are way too many companies, not just in pest control, that do the bare minimum. I believe if you're going to do something, regardless of what it is or the reason why you're doing it, you should do it right. We look forward to serving you and thanks again for the review. Bob Failde President Bob's Bugs
Kerri W.
07/2015
5.0
pest control
+ -1 more
We recently moved to Florida and have heard how bad the bugs are. Since we don't know when the last time the perimeter was sprayed, we called to have someone come out and educate us on Florida bugs and what to do and look for. We had them spray the perimeter of the house. We had a few small bugs here and there prior to the spraying. It was nothing I was concerned about, but we definitely wanted to be proactive. I saw some dead bugs by the outside of the doors after the spraying, but haven't really seen any inside since other than an occasional ant in a bathroom. Since we didn't really have a bug issue before, I can't really rate the quality. I did find the technician knowledgeable and personable.
Description of Work: Sprayed around the perimeter of the house.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Bob's Bugs
Welcome to Florida. Thank you for giving us the opportunity to service your property. We hope that we've made a long term customer. We take pride in our work and know what it takes to get results. If you have any questions, or find any bugs that you aren't familiar with, let us know. We'll be happy to identify them and let you know what you should or shouldn't do (not all bugs are bad...some are actually very beneficial). Hope that you like it here. Summer is almost over...which means the weather will be nice real soon. Bob Failde President Bob's Bugs
Daniel R.
06/2015
4.0
pest control
+ -1 more
I had scheduled an appointment with bob's Bugs for 2pm one day. I left work early to meet them there and at 2:15pm I got a call from them telling me that 2 of their trucks broke down and they won't be able to make it. I was not happy because I lost valuable time at work and I know they could've called me sooner. I rescheduled and the second time they did show up even though it was a few minutes late. It is not rocket science to spray around the house out of a container so it is difficult to rate that. I have used Orkin before and they actually opened all my bathroom cabinets and really got in there. Bob's bugs didn't do that but as long as there are no more bugs inside the house my wife will be happy. They also had a much better price than Orkin.I will give their quarterly service a try as the person that came out was friendly and knew what to look for. We'll see how it goes.
Description of Work: Initial fumigation of my house. Interior and exterior.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$70
Response from Bob's Bugs
Thank you for posting an honest review. This summer has been terrible on our trucks. We have had more breakdowns this summer than all of last year combined. We're sorry that we didn't make the first appointment. As far as the work goes, if it doesn't hold up to your expectations, let us know. We'll do whatever it takes to make it right. Bob Failde President Bob's Bugs
Elizabeth R.
06/2015
5.0
pest control
+ -1 more
Good service. Rep, polite and helpful. Sprayed extra bedrooms for additional $5 each as advertised. I asked about having regular service. Rep. quoted a price and said I would get a call back. Did not get a call back .Still waiting.
Description of Work: Spray the interior of the house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Bob's Bugs
Thank you for your review. I know it's a bit late, but please give us a call and we'll set you up right. We're sorry for not getting back to you sooner. Bob Failde President Bob's Bugs.com
Julie K.
06/2015
5.0
pest control
+ -1 more
It's gone very well. They are reliable, come on time, are friendly, and professional. Tony is who comes out for our service.
Description of Work: They come every month to spray for ants, spiders, etc. They also bait the traps outside for mice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Response from Bob's Bugs
Thank you for the kind words. We try our best to make sure that our customers are satisfied with our service. If there is anything else we can do for you, please let us know. Bob Failde President Bob's Bugs
Patricia C.
06/2015
5.0
pest control
+ -1 more
Lionel Rios was the technician who came out to do the work for me. He was very polite and professional. He was understanding and flexible with his schedule as I had an appointment to go to the day that he was coming out. He was punctual and responsive and very informative. He did a very thorough job and I am very satisfied with the work that was completed and I would highly recommend his services to others.
Description of Work: The provider came out at 6:30 in the morning and used a chemical to kill the bees then he returned at noon to close the hole with a hardening foam.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from Bob's Bugs
Thank you for posting you review on Angie's List We're happy that you were satisfied with the work that was done and we thank you for the kind words. If there is anything else that we can help you with, or if you have questions, please feel free to contact us. Thanks again for the comments. Bob Failde President Bob's Bugs
Carol B.
05/2015
5.0
pest control
+ -1 more
.Haven't had services yet. Reasonable pricing and so far so good with communications.
Description of Work: .Sprays for bugs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bob's Bugs
We strive make our customers feel comfortable and communication is key to that. We look forward to servicing you. If you have any questions, please feel free to contact us. Bob Failde President Bob's Bugs
jeff G.
04/2015
5.0
pest control
+ -1 more
showed up promptly price was about the same as other estimates did not push tenting which they do as said damage was minimal and would not need tent for many years showed up on time to do work took 45 minutes
Description of Work: inject door frame and truss that had evidence of termites
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Bob's Bugs
Thank you for posting your review. Tenting is a big deal...and if it's not necessary, then why force families to go through the stress of having to relocate for a few days and packing up everything. If we can handle the problem without putting our customers' through undue stress, then that's the best course to take. We look forward to hearing from you again and serving your needs in the future. Bob Failde President Bob's Bugs
Haley M.
04/2015
4.0
pest control
+ -1 more
They were very prompt and they came out and I appreciated that.
Description of Work: They provided the service but I still have a bug problem. They provided the service but I still have a bug problem. They did four of the rooms, kitchen and garage which is good.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Bob's Bugs
We're sorry that you are still experiencing problems with bugs. Please understand that in order to ensure that the issue is controlled, the entire property should be treated. We do offer a guarantee on our service. Contact us and lets see what solution we can find to your problem. Bob Failde President Bob's Bugs
Holly N.
04/2015
5.0
pest control
+ -1 more
Excellent, he did everything as he said he would. He was very punctual.
Description of Work: Bug extermination.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bob's Bugs
Thank you for sharing your experience with fellow Angie's List members. We're glad that everything went well. If you need us or have any questions, please feel free to contact us. Bob Failde President Bob's Bugs
Jeff K.
03/2015
5.0
animal removal, pest control
+ 0 more
I sent an email with some detailed questions. Not long after I received a message on my voice mail. Bob, the owner, had answered all of my questions about rodent bait stations, refill service, and costs. Was fractionally higher than another vendor who our property manager was familiar with. So we went with the other vendor. Will definitely consider Bob's Bugs in the future though. Sounded very professional and thorough with details.
Description of Work: Answered my questions
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$180
Response from Bob's Bugs
We're sorry that we weren't able to service your property. We hope that we are able to service you in the future. If you do happen to get a lower estimate than what we offer, please let us know and we will do whatever we can to win your business. We strive to make our customers happy and not only service them, but let them know what it is we are doing and what the problems are. In the end...if we don't service you, at least you have the knowledge to make a good decision with your pest control needs. We look forward to hearing from you in the future Bob Failde President Bob's Bugs
Alan G.
03/2015
5.0
pest control
+ -1 more
When I called to schedule the service, they informed me that they do not service my address, even though my location was listed in their service area. They were nice and professional and informed me to that I need to request a refund.
Description of Work: $70 for Home Pest Control Treatment, Including 1 Bedroom, with 30-Day Guarantee
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from Bob's Bugs
We're sorry that we were unable to service your property. In the future we might expand our area to cover your location. If you have any questions, or if you would like an update to see if we can service your property, please don't hesitate to contact us. Bob Failde President Bob's Bugs
Winifred L.
03/2015
4.0
pest control
+ -1 more
It went ok. I’m not 100% sold on them yet.
Description of Work: Big Deal: $70 for Home Pest Control Treatment, including 1 Bedroom, with 30-Day Guarantee
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Bob's Bugs
Thank you for posting your review on Angie's List. Please let us know what we can do to improve. Feel free to call me at 786-286-8774 to discuss any suggestions you may have or any special requirements. We always do our best to make our customers happy. Bob Failde President Bob's Bugs
Amy M.
03/2015
5.0
pest control
+ -1 more
It went well. The bugs came back a week later. (However, it rained immediately after they sprayed, I believe this could have caused the return of the insects) They came out an additional time and sprayed and we didn't see any other problems with bugs. They offered a guarantee, if it didn't work the first time they would come back out, which they did and we haven't seen insect problems since. They also use an organic spray, I really liked having this option.
Description of Work: They sprayed for insects on the inside and out side house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Bob's Bugs
Thank you for sharing your experience with Angie's List members. Sometimes, mother nature throws us a monkey wrench. Rain can dilute or wash away the products we use, rain can force bugs indoors if their habitat is flooded and drought can force bugs inside in search of water. It's definitely a factor in determining how to treat a property and whether or not we would have to retreat an area. I'm glad to know that the problem was resolved after the second treatment. If there is anything we can do, or if we can be of any further assistance, please let us know. Bob Failde President Bob's Bugs
Matthew H.
03/2015
5.0
pest control
+ -1 more
Everything was fine. Scheduling was easily done by email with a confirmation of the day they were coming out. The treatment took care of the problem.
Description of Work: I bought a deal for $70 for home pest control treatment, including one bedroom, with a 30-day guarantee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Bob's Bugs
Thank you for posting your review on Angie's List. We're glad that you took advantage of the Big Deal we offered on Angie's List. We more glad that you were happy with our service. We try to make things as easy as possible for our customers. If there is anything else that we can do for you, please let us know. Bob Failde President Bob's Bugs
Krishnamurthi P.
01/2015
5.0
pest control
+ -1 more
Everything turned out very well. It was excellent. They came the first time out I paid them $50.00. Then I called them and said there was more activity; they came out free of charge. They were very professional. I wished I could give them an A+.
Description of Work: They came out last week to check the attic for specific bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Bob's Bugs
Thank you for the review. We guarantee our work and we do not think it's fair to charge for a service and not follow through. We understand that sometimes we can't resolve the problem completely on the first try, and a follow up is required. We also understand what you paid for...to treat the problem. It's our pleasure to follow through with our work and make sure that our customers are happy. That is what keeps you as our customers. We like to build long term relationships with our clients and will do whatever we can to make sure that our customers are happy. Thanks again for the kind words. Bob Failde President Bob's Bugs
Stephen D.
01/2015
4.0
pest control
+ -1 more
Nice guy, but limited interest in my bug problems. Basically, he wanted to spray and get out. I had ant problems at several locations. He assured me the ants would be gone. The spray treatment did not phase the ants at all. Solved the ant problem myself with Terro from Home Depot (Great stuff).
Description of Work: Squirted bug spray around the interior and exterior of the house.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Bob's Bugs
Thank you for posting your review on Angie's List. We are sorry that you weren't completely satisfied with our performance. We do guarantee our work, and if your problem was not resolved to your satisfaction, we would have gone back to make it right. As far as our price goes and getting what you paid for...we offer very competitive rates, as you can see by some of the reviews right here on Angie's List. We can handle any type of pest problem from the smallest apartment to entire buildings...we service entire communities in some areas. We aren't some fly by night company that is just getting by. Again, our reviews speak for themselves. Most companies want to rope you into a service contract in order to keep you loyal. We do not. We let our work speak for itself and that is what keeps our customers loyal to us. We would like to make things right and hope that we can resolve your issues to your satisfaction. Bob Failde President Bob's Bugs
Beverly R.
01/2015
3.0
pest control
+ -1 more
It went well but he insisted he come every two months but I wanted every month.
Description of Work: He did a treatment.
Rating Category
Rating out of 5
Response from Bob's Bugs
.
Graziela M.
01/2015
5.0
pest control
+ -1 more
The service turned out very good. They got me a better rate then the competitors, and the people of the building had a lot of requirements. We had a little bit of a misunderstanding, but once they got here, they did it fine. They have been here 3 times already. The first visit was $70, and then I spoke to the owner, and he charged me $60 to come out every three months. They did not charge me for the address where I live, they charged me for the service. He threw me an extra room. Other guys wanted to charge me $200 for the initial visit. They are always good, there was only a misunderstanding about the building, they didn't communicate with the technicians, and the guy was late the first time. He was a little lost and had to park on the street, and that made him get delayed. I asked them to send the same person every time. They were cordial on the phone. I called them to say their guy was late, and they called him to know what was going on, so it seemed like they were on top of things.
Description of Work: sprayed the whole apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Response from Bob's Bugs
thank you for sharing your thoughts with Angie's List members. Thank you for giving us a chance. Sometimes things happen, mistakes are made, but we do everything in our power to make things right. The first visit was not the impression that we wanted to make, but our work speaks for itself. We are glad that you stayed with us. You can be assured that we will do everything possible to make sure we resolve your problems. Thank you for your review and thank you for the opportunity to serve you. If there is anything we can do, please let us know.
Graziela M.
01/2015
5.0
pest control
+ -1 more
The price was awesome. I found them on Angie's List.
Description of Work: I used Bob's Bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from Bob's Bugs
Thank you for your review. We do our best to be competitive and we are glad that our prices are to your liking. if we can do anything for you, please let us know.
Angela D.
01/2015
5.0
pest control
+ -1 more
It was good. There were no issues. I would give A's across the board.
Description of Work: I purchased a big deal for Bob's Bugs. They did interior and exterior pest control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from Bob's Bugs
thank you for your review. We're glad that you were able to take advantage of our big deal. It's a good opportunity to get our name out there and give our customers a great value. We hope that you were happy with our service and look forward to working with you again. If we can be of any help, or you have any questions or concerns regarding our work or what we can do for you, please do not hesitate to call us. Bob Failde President Bob's Bugs
Sheila D.
01/2015
5.0
pest control
+ -1 more
They did a great job and worked hard to make sure everything was corrected.
Description of Work: He came out twice. He checked out the traps that another company had neglected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Bob's Bugs
Thank you for posting your review. We know that pest control can be an uncomfortable situation. You have bugs that are invading your home, then you have to have someone come in and put down chemicals or traps and possibly displace you for a few hours or a few days. We do our best to be as efficient as possible and we try to resolve your issues quickly and effectively. We are proud that you are happy with our service and we look forward to working with you in the future. Building a relationship with our customers makes this uncomfortable situation a little bit easier to handle. It puts our customers at ease when they see a familiar face and it makes our jobs easier because we learn what to look for and any special requests that our customers may have. If we can do anything else for you, please let us know. Bob Failde President Bob's Bugs
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Lawn Fertilization & Treatment,
Home inspection,
Animal Removal
FAQ
Bob's Bugs is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:30 PM
Bob's Bugs accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa