Bank Of America

Banking/Credit Unions, Mortgage Companies

About us

Additional Drive-Up Hours - Mon-Thu 8:00 AM-5:30 PM; Fri 8:00 AM-6:00 PM.

Services we offer

Change order, commercial deposits, night deposits & drive up.

Reviews

1.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
33%
1
67%


Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.3
punctuality
1.7
Showing 1-3 of 3 reviews

Sharon P.
01/2013
2.0
banks
  + -1 more
Horribly water damaged house was internally appraised by BOA for at least $ 100,000 more than actual value.
Description of Work: Can't reach anyone in corporate by phone. Leave messages. Extremely slow response time to returning messages if returned at all. Often routed many times over the phone only to be disconnected. Local branches have the same experience when calling corporate. Rates are much higher than other banks. As far as dealing with their mortgage department, avoid!

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$349,000

jodi E.
09/2011
1.0
banks
  + -1 more
I have sooo many accts at BoA, and a pretty big chunk of change. They don't care small/medium businesses. It's smoke and mirrors. They don't listen to customers and don't really care about their pathetic customer service and phone line. I know why BoA is going down the tubes... it ain't solely due to the investment bank division. Service and understanding new businesses is apaulingly poor. Use any other bank. it cannot be this bad.
Description of Work: I have my business account here and my personal account (have been a customer since mid '90s) I was unable to secure a merchant account (credit card processing) for my new business. The Coconut Grove branch is closed on Saturdays, which is a huge hassle! I had to open up another safe deposit box in Coral Gables cuz CG was closed The bank closes at 4 pm every day! Who else calls it quits at 4:00? I hate, hate, hate their ineffective and annoying auto-answer number. I never get to the right place. Yesterday it hung up on me 2x

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$70,000

Leah H.
11/2009
1.0
banks
  + -1 more
The only reason I bank with them is that the banking process online is very clear and easy, but they?re awful if you go to the bank itself. I have 4 children - I have a new-born baby too. I forgot my deposit slip when I went to the drive through and they wouldn?t give me a deposit slip, even as a one-time favor. There is always a humungous line in there, and they?ve been particularly annoying with every single request that I?ve had. They cancelled my debit card because I went into a store and charged $400 on a certain product; they thought that that was weird, and so they just stopped my card. I was in the store and couldn?t run it. They didn?t even call me. This happens all the time. They actually do fix the problem if you want to sit around and wait for hours. As long as you keep a certain balance in your account, they don?t charge you anything. I hate them; I have no choice but to continue to use them in the future.
Description of Work: I use the services of Bank of America.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro

    Contact information

    unknown, Miami, FL 33162

    www.bankofamerica.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Banking/Credit Unions,
    Mortgage Companies

    FAQ

    Bank Of America is currently rated 1.3 overall out of 5.

    Monday: 9:00 AM - 4:00 PM

    Tuesday: 9:00 AM - 4:00 PM

    Wednesday: 9:00 AM - 4:00 PM

    Thursday: 9:00 AM - 4:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 1:00 PM

    No, Bank Of America does not offer free project estimates.
    No, Bank Of America does not offer eco-friendly accreditations.
    No, Bank Of America does not offer a senior discount.
    No, Bank Of America does not offer emergency services.
    No, Bank Of America does not offer warranties.
    Bank Of America offers the following services: Change order, commercial deposits, night deposits & drive up.

    Contact information

    unknown, Miami, FL 33162

    www.bankofamerica.com

    Service hours

    Monday:
    9:00 AM - 4:00 PM
    Tuesday:
    9:00 AM - 4:00 PM
    Wednesday:
    9:00 AM - 4:00 PM
    Thursday:
    9:00 AM - 4:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 1:00 PM