ASP SuperHome

The process and experience of having ASP order and install all the windows and doors for my home was as smooth as I could have hoped for. The representative (Daniel), the installation teams (Frank and Randy), and the back office staff were very professional, hard working, and considerate. I would recommend them most highly and would hire them again in the future.

After multiple quotes and tons of headaches I found ASP. We were in need of a new door and figured hurricane impact was the way to go... At the trade show I was able to feel the difference in the products between competitors. I fully understand the quality vs price. This company was amazing. They gave me a quote, kept me informed every step of the way, dealt with handling the association approval. Came prepared with their insurance, permits and everything needed. Extremely nice people!!! We were anxious due to the new baby on the way, they made sure to install everything before the baby came and were extremely respectful of our situation. I couldn't have asked for a better company! They were ahead of schedule with the installation and always prompt ( which is rare in miami)... the installers were AMAZING!!! They did everything fast, make it look clean and took their time to make sure it was done right! It was such a great experience that we decided to move forward with all of our windows, they will all be converted to hurricane impact. I'm the type of person that finds someone who does great work and sticks with them. I won't allow anyone other than ASP to touch our home! Thank you guys for everything! WE WERE EXTREMELY LUCKY TO HAVE FOUND ASP!

We are very happy we selected ASP windows and doors. Starting with the office staff: (Natalie, Margarita, and Adriana) were very professional in walking me through the contract and financial documents. Yoeluis’ work Team was amazingly fantastic and eager to please us in every way. They were very careful about not damaging anything as well as cleaning up after. I have recommended a friend from work in which she already has an appointment and to my neighbor that was interested in your company & I gave him your card. The quality of the windows, doors, and service is impeccable. Keep up the great work and wishing you all the best.

Excellent. It’s our 3rd project with them & they did one for our son’s investment property as well. We are working on getting our son in-law on board for his new home too! Fast. Accurate. Responsive & passionate about their business.

ASP did an absolutely amazing job on my recent service call, they far exceeded my expectations! In today's world where everyone seems to be doing the bare minimum I was so pleasantly surprised at the level of dedication and attention to detail that I received. The technician not only made the repairs that I had reported but checked every window and showed me some issues I was not aware of, and proceeded to fix them as well. The whole process was made easy, with friendly staff ensuring I was kept informed throughout every step. Thank you for providing such reliable service and commitment to detail.

Very good experience overall. Price was reasonable compared to other companies. It takes several months to get the doors after they place the order, but they said that upfront. I highly recommend.

Sales and selection process were excellent. Installation was neat and efficient. The installers were highly detail oriented. Finished product looks great. They only issue was it took FOREVER to get the job done. My entry doors and slider were custom but not odd size, the other doors were stock. Contract was signed in early January and installation wasn't until September. So plan ahead. I suppose this was the door manufacturer's fault, but 9 months seems extreme. Permitting was not the hold up. Even my roof was faster than that. (I could have had it installed in late August but we were away, but I'm only talking like 2 weeks difference.)

I rarely write reviews but feel compelled to do so in this case as my experience with ASP has been nothing but amazing. Everything about the company was extremely impressive beginning with my initial call to them, the Sales process (Michael Marrero), and the installation process. The folks at ASP are extremely professional and are skilled in the art of customer service. Everything was legit, the quality of the products are amazing, and the installers (Pedro and Nicholas) did an amazing job. When they were done, it was almost like they were not even here. We had 19 openings done and we now marvel at how great our home looks. We can honestly say that this upgrade to our home was worth every single penny. Thank you ASP for an amazing experience, you have earned a customer for life!!!

We choose ASP impact windows and sliding doors over other vendors because their product (SIW) had thicker aluminum and glass than other less expensive products. They were able to make one 'eyebrow' window in one piece due to glass thickness that other vendors would have had to do in two pieces due to size. We just felt that overall ASP's SIW windows offered a little more safety. Our city inspector must have thought the same thing because he commented several times about how strong they were and event wrote down what they were for his own personal needs. I assume he has seen a lot of windows to inspect, so that gave me even more confidence that we made the right decision. We also had hurricane fabric installed for a covered section of our patio to replace an accordion that was being removed for storage outside of patio furniture, gas grill and plants during a storm. The hurricane fabric is so strong and convenient, it folds up and is stored in a bag, sitting in our closet. Chris our ASP sales person was great at explaining and patient while we did our due diligence. It did take a while for manufacturing, but definitely worth the wait. The installers were professional, keeping the areas as clean as possible, We are very happy with our new impact windows and sliding doors. Our house looks great with the new windows (and accordions removed). Would highly recommend.

OK, so I have only had the windows for 3 days. Cannot review the product since I have just started using it and enjoying it. Another review on the product will follow. I will review all other aspects though. Sales Experience: My sales person was Michael M. Came to the house, measured and provided me a quote, I did not want a whole sales speech on why/what/and how of impact glass windows. I had done my research. He provided me the quote right away via e-mail ( who still uses pen and paper) and after couple of days we had reached a verbal agreement and a contract was signed at their Doral facility. Why ASP Windows: Granted, I had several other estimates and I was being very specific about what I wanted.Their price, their attention to detail ( I had spoken with another customer of theirs), the no pressure sales tactic and the availability of the product I wanted were the major selling points for me. Showroom Visit: I kept on bugging salesman to look at samples and such, visited their showroom twice to scope out the product. Very clean facilities and very friendly people always willing to help. Wait time for Installation: I was told XXX weeks ( not divulging information, not to offend other customers) and i received a call in less than XXX weeks stating my windows were ready for install. Due to scheduling conflict, i had to push installation and missed having them installed before Dorian, so I had to shutter up. Tuesday after Dorian, installation began. Window Installation Crew: Crew of three guys. It was obvious this was not their first time around the rodeo. They had almost all windows done before the day. They left the big patio door for the following day, as it was obvious it was going to take longer. Door Installation Crew: 1 guy. This dude knows his way around a door. Had both doors installed before end of day, even after having to wrestle iron gate from a concrete wall. That was the hardest part of it. Post Install Work Crew: 1 guy came over the day of the inspection in order to caulk the windows after inspection had been done. For some reason, certain cities require the caulking to be done after the inspection in order to allow inspector to see the anchors, shims, wood etc. The guy who did the caulking....a master at his craft. I could not have done a better job than that. Just like they advertise, the crew took their time covering my furniture and helping me move stuff around. They helped me take the window treatments off. Yes, there will be dust around after the install even though they were very meticulous about cleaning, but what can you expect; very fine dust cannot be removed with a broom and a vacuum cleaner. That is up to the owner to mop. I have NO complaints about any of the people involved in my transaction with the company. I give them 5+Stars if there was such a rating. For those needing financing, they have plenty of options to work with you on that. One thing I recommend to everyone; if you are doing a PACE or Ygreen loan, make sure you educate yourself about the Pros & Cons of such an option. A detailed review on the product will follow.

I had my doors and windows installed by ASP a little over a year ago and have always been impressed by their level of customer service. The same can be said for the actual service. Their response and excellent service is the major reason I always recommend. My service man Orlay got the job done, was very attentative and resolved my issue perfect!

It went very well; and I strongly recommend them to any one who is looking for a reasonable price and very professional bunch of folks. They received 5 stars in my book.

All the process since contacting them for the first time, until installation day was around 3 months. ASP make sure to keep us updated during the whole process, about county and condominium permits, and ordering our windows. The installers took good care of our belongings and were sure to leave their work area as clean as possible, also, they worked fast so my house was not looking as a construction site for too long.

We are so happy with our new windows. Our house looks great and ready just in time for hurricane season. From the very first experience with Ulises I knew I wanted to work with ASP. He listened and gave us the attention we needed. When it was time for installation their crew delivered and exceeded our expectations. This company is the real deal! Highly recommend.

My experience with ASP Windows and Doors started with a recommendation from Ygrene. From there I spoke with Lily Arbona on the phone. She told me then a sales associate will be contacting me regarding the sales appointment. She sent me Sergio's contact information with his picture, very professional unlike any other company I've worked with. Sergio came over the following morning politely introduced himself and the conversation started off with information regarding the company and the products they provided. He asked me about my needs and what I was looking to do. I told him I was looking for hurricane impact windows and doors. Talked to him about what I wanted with the bedroom window and he suggested doing an XOX instead of the two windows which was a great suggestion. Asked him about French doors and how we should set them up and Sergio provided the best possible lay out for my situation. I couldn't be happier with the results. I kept complimenting him telling him he should be an interior decorator because all his suggestions really changed and upgraded my house to the next level. He then invited me to the show room. He met me on a time convenient for me. That Sunday when we met at the show room he showed me all the products and I couldn't be any more comfortable with my decision. I signed that day and we were under way. Through out the process I received phone calls letting me know when the product would be arriving and to expect installation around next month. They never left me wondering what was happening. Once the product arrived Ruben was assigned to my job and my wife and I were prepared for the worst, expecting a mess and dust everywhere. Turned out to be the opposite. Every opening in this house was left spotless and taken care of so well I was shocked. Their professionalism and work was carried out in a way I had never thought was possible. I was really please with our front door. Out of all the choices, we were able to pin this style down and it's beautiful. We did some restructuring and after that were required to have plaster and stucco completed. Ronnie and his brother came over and did an excellent job. You would not be able to tell there was a door there. Everything was organized by the great Adriana always keeping me informed through out the process with which team and when they would be there. I would definitely recommend Asp windows and doors to all my friends and family. Great staff and company overall.

Very professional organization. Explained the process. Were prompt and courteous great job.

I found ASP Windows & Doors online after reading several good reviews, and they certainly delivered on their service! I first spoke with Alfred, and he quickly gave me an estimate and started the whole process. Within a couple of months, the necessary permits were pulled and my new impact windows and sliding doors were installed. Roberts installation team was very professional and very clean, even setting up plastic walls and vacuuming as they worked. I would highly recommend ASP Windows & Doors if anyone is looking for new impact windows or doors.

Very good experience with our salesman Jason. He was very thorough and patient. Kept us informed and was readily available to answer any question. Came by after the job was done to test the windows making sure they were working the way they should. Before and during installation worked with Adriana who was hands on with every aspect of the job. Problem communicating with the installers. They do not speak English, I do not speak Spanish. On a job like that one person should be fluent in English. this is USA

Glad I decided to replace the windows and use ASP. Professional, punctual and friendly.

Thank you and a big shout out to ASP and the team! We were exceptionally happy with the services provided. The crew was extremely knowledgeable, efficient, professional, and hardworking. They went above and beyond what needed to be done. Best experience ever, price is very competitive, and quality is superb. My wife is beyond happy! So of course that means I am happy.

We had major construction done with ASP Windows. We had three windows converted to sliding glass doors. One is a two panel and the other two are three panels. They went through all of the correct steps to do the job right. This included building new columns and reinforcing tie beams. They had their own engineer visit my home and then he drew up the plans. Jonathan the owner saw my whole project through. Mario and his team handled the whole install. I have nothing but good things to say about this project and everyone from ASP. My nephew recommended me to ASP. I have to say I owe him one.

Awesome experience from the sales team to company as well as installers

We wholeheartedly recommend ASP Windows and doors. We needed to replace 4 hurricane doors and, based on online recommendations, we asked ASP for an estimate. Jonathan from ASP came to our house and gave us several options. He took the time to explain all options and he spent time figuring out the most cost-effective selections for us. Also, Jonathan took the time to show us the various alternatives for the actual color of the glass inserts. In our case he showed us that they needed to be grayish to match our existing patio windows’ subtle shade. If he had not been so observant, we might have ordered the usual greenish color of glass, which is pretty, but would have made the new doors look obviously new and the old windows look old by comparison. We are convinced that he helped us pick the most cost-effective, secure and attractive options. After a few months the doors were ready and the ASP installers came to our house. Our installers were Yelies and Carlos. They were polite and thoughtful. They showed us what they would do and how they would do it. Yelies was concerned that replacing the outside door to our cabana bath might result in damaging the 9” x 18” ceramic wall tiles and the 12” diagonally-laid marble floor tiles of our cabana bath. Because of a hurry-up remodel that the former owners had done to try to sell the house, leaving new tiles covering over the old door’s jambs and half its threshold, we really had thought all along, even before ordering the new doors, that the interior bathroom tiles would have to be broken to install a new pre-hung door. Most people in Jelies’s position would have said they had to break the existing tiles holding the door in place. Then we would have had to re-tile the whole bathroom. But he called Jonathan, who came right back to our house to talk over the problems. Jonathan, Yelies and Carlos came up with a plan and carefully went ahead. They completed the installation without chipping or breaking a single tile!!! We were amazed. They made sure it was done beautifully, even though it took several additional hours. Our laundry-room door also had to fit into the same kind of marble floor and it came out just as perfectly. The office staff at ASP was very good. Whenever we spoke they were polite, flexible, and ready to answer questions. One note: Yelies and Carlos are not fluent in English, but between our school-kid Spanish and their English, everything worked out great. Also, they were very good about making sure that the doors closed perfectly and that the thresholds and jambs around the doors were really square, neat and clean. They swept all their work areas at least daily and did not track work dust around the home. We have done many remodels and want to add that the two men worked quietly, never swore or yelled across the house, and seemed rarely, if ever, to take personal phone calls. This is unusual and highly preferable to music, loud talking, and hearing too many phone calls while trying to enjoy the quiet of one’s own home. If you are looking to purchase windows or doors, we highly recommend ASP. Moreover, we would suggest that you ask for Jonathan as your sales rep and Yelies and Carlos as your installers.

The process with ASP has exceeded my expectations. I go into these things with a bit of trepidation. However, the process was exactly as Danny, the sales rep, and Adrianna, the account rep, stated. In addition, the installers were professional in their work and did their best to maintain a clean and unobtrusive environment as possible. Over all, I would highly recommend ASP to anyone.

It went great they did a great job at everything I was very happy with everyone they made sure to help if I need anything done thanks