Appliance Repair, Appliance Repair - Small, Appliance Sales and Installation
About us
We are a family owned service company, we have been in business since 2007 but in the trade for over 23 years we are licensed and insured and we also offer a senior citizen discount of $15.00 off and or a $10.00 off coupon which you can see in our website Appliancetechmiami.com . Only one discount per item serviced please. Trip charge for the visit is applied to the repair.
Description of Work: Good guy. Repaired Jenn-air gas stove top (burners wouldnt light). Fixed garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Linda H.
03/2013
5.0
appliance repair
+ -1 more
My doulbe ovens would not work, could not see the digital read-out, as well. Instead of purchasing new ovens, I decided to give Appliance Tech a try. Lazaro, owner, was fantastic. He showed up as expected for our first appointment. He completed the job within a few days - much soon than thought. For once I have zero complaints about the trustworthiness, and qualifications of the so-called experts in South Florida. I even requested more business cards from Lazaro so I could display then on the counter at my company. Appliance Tech can be contacted at 786-525-6484, or at www.appliancetechmiami.com.
Description of Work: Appliance repair: double ovens would not work, could not see digital read-out, as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Teresa M.
02/2013
5.0
appliance repair
+ -1 more
The procedure went very well. Work was done efficiently, in a professional manner. Unfortunately, the tube cracked again, less than a month later. However, when I called him, he came the next morning. He replaced the tube, and there was no charge.
Description of Work: Repaired tube carrying water to ice maker. Vacuumed inside bottom of refrigerator. Cleaned fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Richard B.
02/2013
5.0
appliance repair
+ -1 more
I got them from Angie's List. He came out and tried one thing and he told me it was a possibility of one or two things. He thought it was one thing and he replaced that. It did not work, he came right back out and replaced the other thing and actually reduced the charge. I think it was a total of $30 and with the service charge it was $100. I am just hoping I will never have to use a refrigerator repair guy again but he was just very friendly, very nice and he was one of those repair guys who was actually here at the time he said he was. He called before he got here and he called a few days later to see if everything was alright. I appreciate that. That is why I remember him. There are a few repair guys who do that. He did the billing right there on his Galaxy. He took the credit card that way and I thought it was pretty good for a guy who comes out to do a home appearance. For the price, I did not feel like I was getting ripped off.
Description of Work: We used Appliance Tech Services for refrigerator repair a year ago. Lazaro Polanco is the owner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
gerald S.
01/2013
3.0
appliance repair
+ -1 more
Had to come back. Price seemed high. Did a good job
Description of Work: Dryer control replaced
Rating Category
Rating out of 5
$250
Response from Appliance Tech Services
Member I'm sorry you felt this way about your service experience with us however repairs were done in a timely manner and the prices reflect parts and labor costs plus taxes. If any other part would have been the cause yes it could have been cheaper but that is beyond our control. And yes saddly we do not carry all the parts in the truck and for some cases like yours we'll need to order a part and come back at a latter day. But looking at the rest of my reviews I thinkg Im doing a good job. And think that a "C" for overall it's kind of unfair but everyone is entitle to their opinnion. Regards Lazaro.
Lisa M.
01/2013
5.0
small appliance repair
+ -1 more
Overall it was a very good experience. I would use them again.
Description of Work: My ice maker stopped working. I made an apt with Appliance Tech . They came out when they said, diagnosed the problem. They had to order the part, came back when they said and repaired the ice maker. Also, he cleaned the entire ice machine to the point where it looks brand new. I had a question regarding the self-cleaning, contacted him afer the fact and received a prompt response. I highly recommend this company. They're reliable and easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Edward K.
12/2012
5.0
appliance repair
+ -1 more
My tenant contacted me regarding a noise the dryer was making. Not knowing an appliance service specialist in the area, I joined Angie's List. Since I am not in the area and had no idea who to call, I went through the reviews and found this company. I used email initially to contact them. Lazaro contacted me very quickly and was very happy to set up a time to look at the dryer. He coordinated the scheduled time with my tenant's schedule. Upon inspection of the dryer, he was able to determine the issue and fix it the same day. The price was fair and I was able to take care of it over the phone. He even emailed me a detailed receipt. The feedback from my tenant was very positive. She indicated he was very professional and a pleasure to work with. I would certainly call him again for an appliance issue. Excellent experience overall, especially given my situation as an out of town owner with a tenant.
Description of Work: The dryer on a stacked unit was making a great deal of noise making it unusable. Turned out to be a drum bearing issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$209
elyse T.
12/2012
5.0
appliance repair
+ -1 more
GREAT!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: In the past I have had other companies out bec I thought my SubZero wasnt working correctly..other companies told me the coils needed to be cleaned but the refrig was fine. FINALLY...Lazaro came out and found the problem!!!!! and finally my SubZero is working the way it should have. I hope not to have any more problems with my appliances..but Lazaro will be the FIRST AND ONLY person I call. Angie's List comes through again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Dana K.
12/2012
5.0
appliance repair
+ -1 more
The gentleman from Appliance Tech (the owner, Mr. Polanco) was wonderful. He checked the wiring of the machine first, to be sure that it was intact. Lo and behold, he found that my husband had accidentally knocked loose the wires to a critical power source, and that was the problem. He could have just installed the new unit and charged us extra for the loose wire. But he didn't. Supremely honest, professional, and efficient. He diagnosed the problem quickly, and had it fixed in a flash. He barely charged us for the visit! We will definitely be calling Mr. Polanco for any major appliance repairs we have in the future. He's tops!
Description of Work: Our Bosch dryer stopped heating, so we asked this contractor to install a new heating element we had purchased online.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Victor Z.
11/2012
5.0
appliance repair
+ -1 more
The tech came and found my dryer's problem. Repair was to be $400. For that price, I bought a new machine
Description of Work: Came to see if a dryer could be repaired
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Christina R.
11/2012
5.0
appliance repair
+ -1 more
I called ATS for service on my washer/dryer and stove. They were able to come out within a day or so. They charge a fee for the visit to assess the problem but apply that charge to any work they do. I did not have to pay the fee upfront so it was really a non-issue. They fixed my clogged washer and drying quickly and cleaned up after themselves. They adjusted the temperature on my stove in a matter of minutes. I don't remember exactly what they charged for everything but I remember it being fair. I would call ATS again for any appliance issue. Hope I don't have anymore though!! :)
Description of Work: Washer was clogged and not draining. Dryer was clogged with lint so the clothes were not drying. The temperature on my stove was off about 50 degrees and needed to be adjusted.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
r jason W.
11/2012
5.0
appliance repair
+ -1 more
He was on time and friendly. He checked out the problem and told me how much it would cost before proceeding with the work. After approving the cost, he fixed my dishwasher quickly and ran a test just to make sure. He was fast and friendly. The only reason why he didn't get a perfect score is because I wish he could have come a day earlier but he was booked. But, I suppose that is to be expected with a successful service tech!
Description of Work: He fixed my dishwasher which wasn't getting power due to a more complex problem.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$175
kristen K.
11/2012
5.0
appliance repair
+ -1 more
Lazaro is terrific. I called this morning, he returned my call within 10 minutes and was here within a couple hours (earlier than I even expected) and had the machine running within 20 minutes. Fortunately, he had the very small obscure part in his truck. Great guy, great work!! Highly recommend him.
Description of Work: dishwasher repair~bosch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Donna R.
10/2012
5.0
appliance repair, small appliance repair
+ 0 more
Appliance Tech was wonderful! I actually called them back out to check the dryer because the clothes were still taking a while to dry. The tech showed up promptly at 9:00 a.m. and had to blow out the vent which was completely clogged through no fault of theirs. Initially I told them over the phone that I had just had the dryer vent blown out but the clothes were not drying which is why I called Applicance Tech. The company that came out prior to blow out the vent did not properly do their job. Appliance Tech fixed the problem and took the time to show me where the vent was clogged. I would use Appliance Tech again and have recommended them to my friends. They did a fantastic job!
Description of Work: Appliance Tech Service came out on my scheduled date and time promptly to look at my dryer (stackable) which was not drying the clothes and the tech replaced a switch. He took his time and cleaned out the drum and all around. Very courteous and professional!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$188
Robert A.
10/2012
5.0
appliance repair
+ -1 more
Great. Work performed as promised. He did tell me that if it was the heating elements, he always carries one handy. So he had to order the part and come back the next day. He came back on time and everything went great. The dryer works as new now.
Description of Work: Lazaro came by as scheduled with his son to repair a dryer which had bad heating elements. He also discovered another problem besides the heating elements. But the overall price did not really go up. So the work was performed as promised. The dryer works great. Lazaro and his son are excellent professionals. The price may not be the cheapest, but the work is A+. Perhaps the price was a little over because I am in Broward county and Lazaro operates out of Dade county.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$257.23
Rodolfo P.
09/2012
5.0
appliance repair
+ -1 more
I'm very pleased overall. They were late, but not terribly so; and they called to let me know. As I've noted before, it's hard to expect punctuality from a tech since each job may take shorter or longer than expected, but I do at least expect the courtesy of good communication. No problem on that front. When they arrived, they took a few minutes to check that they fully understood my needs and concerns, then evaluated the fridge. We discussed the alternatives (I learned quite a bit), and then I chose to have them put more coolant into the fridge as a temporary repair so that we could have a working fridge immediately. Since it's pretty obvious that we have a leak, they sent me by email a list of the parts that we'll eventually need to repair when the gas we just put in leaks out again, and now we'll just wait for that to happen. We'll order the parts as soon as the fridge starts having trouble, so they can come and do the repair preemptively and we're not left without a fridge at any time. $185 for a coolant gas refill didn't feel cheap, but then again I have very little experience in appliance repairs so take my opinion with a grain of salt on that one. In any event, my fridge is back in operation and they left my kitchen clean, the way any responsible tech should.
Description of Work: Evaluated a Sub-Zero refrigerator/freezer that isn't cooling properly, and added coolant gas as a temporary repair to delay the need to change some very expensive parts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$185
Maria M.
08/2012
5.0
appliance repair, small appliance repair
+ 0 more
He went out of his service route to provide us service. I found he was very honest and both my tenant and I were satisfied with his service.
Description of Work: Dishwasher had standing water in the bottom and had a noise.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Elliott E.
07/2012
1.0
appliance repair
+ -1 more
He was friendly, honest as the day is long and overall I felt very comfortable using him.
Description of Work: I called because my washer was not working and my dryer did not dry as quickly as I thought it should. Sure enough, the dryer duck needed a good cleaning and he had it working like new in no time. The sad news was that my washing machine needed a part ( a part that turns the drum) that would cost more to replace than buying a brand new machine. He didn't try to talk me into it, but told me as if I was his brother. I would certainly do business with this gentleman again.
Rating Category
Rating out of 5
value
1.0
Yes, I recommend this pro
$170
Response from Appliance Tech Services
Thank you Member for the nice report. Only you gave us an F in the price and overall satisfaction. May be a mistake. Kind Regards Lazaro
ROBERT L.
07/2012
5.0
appliance repair
+ -1 more
super nice guy, punctual, knew his stuff, had parts in the van, fixed right away, produced an invoice on his tablet, swiped my card with the cube and emailed invoice while standing in front of dryer!
Description of Work: LG dryer repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Jacqueline S.
07/2012
5.0
appliance repair, small appliance repair
+ 0 more
I got a $10 off coupon from Angie’s List that I used. He is definitely worth recommending. He was very professional, and he was running late, and he called and told us that he was running late. They cleaned up after work. I was very satisfied with them. I had found out how much the work is going to cost me, and I felt the price that they gave me for the microwave was reasonable.
Description of Work: I used Appliance Tech Services to replace a piece in my refrigerator and installed the microwave.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
John G.
06/2012
5.0
appliance repair
+ -1 more
While cooking dinner the range started to beep and displayed an error code in the control panel. I tried everything to make it stop, but finally had to unplug it. I immediately researched what the code meant and decided to call a repairman to fix it. I found Lazaro's company through Angie's list and left a message. Lazaro called me back and asked me some questions regarding the range and error code. He determined that it was the EOC panel and said that he would order the part. We scheduled an appointment for the following Thursday. Lazaro showed up exactly on time and was very professional and courteous. He was very knowledgeable and explained everything to me in detail. He also answered all of my questions regarding other home issues that I was having at the time, and even referred other professionals that could help me. I am very satisfied with Lazaro's work, I highly recommend him and would definitely use his services again in the future.
Description of Work: My electric range was displaying an error code and beeping uncontrollably. Lazaro assesed the problem and replaced the EOC panel. The range now works perfectly, like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Appliance Tech Services
Thank you Regards Lazaro.
Susan B.
06/2012
5.0
appliance repair
+ -1 more
Lazaro was knowledgeable and extremely professional and honest. At first he recommended I replace the microwave (and have the installation done by the vendor), when because of the size specifications that proved undesirable, he worked hard to keep the repair costs to a minimum. The cooktop turned out to have a short in one of the burners, he made sure that it would be cost effective to replace the unit before going ahead with the repairs. Lazaro was reliable about arriving as planned (and on the one occasion when circumstances prevented that he called in a timely manner to reschedule. I would definitely use ATS again and would recommend this company to my friends.
Description of Work: ATS fixed both my microwave and cooktop. Both had completely stopped working within days of each other.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Appliance Tech Services
Thank you Regards Lazaro
Migdalia H.
05/2012
5.0
appliance repair
+ -1 more
I just moved into an apartment in Hollywood and noticed that the refrigerator wasn't cooling properly and the freezer was not freezing the food. The first person I called from Angie's List was out of town and would not return for a couple of weeks, so I searched again and called ATS. Lazaro answered my call and agreed to come even though they do not normally service the Hollywood area. He arrived in half an hour and diagnosed the problem immediately. He had to remove the back panel from the freezer and melt the ice that had accumulated with a hot air dryer in order to remove and replace the heating element . He had the supplies in his van. He also replaced the light bulb at no extra cost. Although I was not able to print the $10 discount coupon that is available on the website, he applied it to the invoice. The entire process took about an hour and a half. Lazaro was very nice and friendly, polite, knowledgable and professional. I would certainly recommend him and I would call him again, although he doesn't normally service the Hollywood area... maybe I can pretend to be a clueless new customer. ;)
Description of Work: Back panel of the freezer had to be removed and the accumulated ice had to be melted with a heated air dryer in order to replace the heating element.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$212
Response from Appliance Tech Services
Thank you for good clients like u I may go to Hollywood again. Regards Lazaro
Adriana and Steve S.
05/2012
5.0
appliance repair
+ -1 more
They were efficient and cleaned up after they were done. I've kept their number to call them again if I need.
Description of Work: I called and they came the very next day to fix my washer. They finish in a timely manner, the price was fair - it included parts. They even helped me clean the gunk the previous owner had left in the washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
William N.
04/2012
5.0
appliance repair
+ -1 more
I was very impressed and would have him back with no doubts.
Description of Work: Right on time. Very pleasant. Had appliance information for my drier with him ( he had asked when contacted.) Very pleasant and checked more than just the most obvious and even fixed the loose panel on the washer while he was here. Checked online for availability of a part I had not mentioned before he came, he ordered it and will be back to put it in the machine at a time convenient to me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Appliance Sales and Installation
FAQ
Appliance Tech Services is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Appliance Tech Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Appliance Tech Services does not offer free project estimates.