Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Alligator Pool Services

Pool and Spa Service, Plaster

About us

Alligator Pools is a South Florida residential pool company offering a suite of comprehensive pool services. Our services include weekly pool cleaning, maintenance, repairs, pool resurfacing, renovations & remodeling, and new pool equipment installation. As a licensed Florida pool contractor, we deliver quality pool service throughout South Florida, including Coral Gables, Cutler Bay, Doral, Kendall, Miami, Palmetto Bay, Pinecrest, and South Miami. Since 1985, we have been South Florida's trusted residential pool company of choice. Handling all aspects of your pool's care, we ensure it remains operational all year round. Choose Alligator Pools for reliable residential pool service and experience what stress-free pool ownership is all about!

Business highlights

39 years of trusted experience
Minority Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pool Cleaning Service, Pool Repair, Pool Resurfacing, Pool Remodeling, Pool Renovation, Pool Maintenance, Pool Service, New Pool Equipment, Pool Plastering, Pool Tile Installation, Pool Coping Installation, Swim Out Benches, Pool Sun Shelfs, Residential Swimming Pool Service. Types of pool equipment installed including: energy-efficient pool pumps, pool filters, pool heaters, LED pool lighting, and salt chlorine generators, salt systems.

Services we don't offer

New Pool Construction, or Commercial Pool Service

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal
Venmo
Zelle

Photos of past projects

Reviews

4.872 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
3%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 72 reviews

Jaqueline T.
07/2024
5.0
pool cleaners
  + -1 more
One of the more enjoyable pool contractor experiences we’ve ever had! Our project manager Aldo was great to work with, he knows what he’s doing! He even brought tile samples to us! The office constantly reached out to keep us in the loop which was a pleasant surprise. Beyond pleased with the results and will definitely use them again anything pool related going forward!
Description of Work: Pool renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alligator Pool Services
Hey [Member Name Removed] ! We're thrilled you had such a great experience with your pool renovation project! Aldo has over 30 years of experience with every aspect of the pool service industry! He's a walking library of pool knowledge! We love hearing that we were able to make things easy and that you appreciated us keeping you in the loop too. We are HUGE believers that good communication makes a big difference when it comes to the customer experience. Whenever you need any pool services in Miami, from cleaning to repairs, we'll be ready to help! Thanks for the awesome review of Alligator Pools in Miami!

Johna A.
07/2024
5.0
pool cleaners
  + -1 more
Alligator Pools did an incredible job with our pool. The quality of work is top-notch and the whole process was painless. Not like our previous pool company! They were slightly more expensive than others btu I’d make the same decision again
Description of Work: Pool cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alligator Pool Services
Thank you [Member Name Removed]! We appreciate the 5-star review! We're thrilled to hear that Alligator Pools was able to deliver a smooth pool resurfacing experience in Coral Gables! Our team takes pride in providing top-notch service and making the whole process painless. We appreciate your recognition of our value, even if we're slightly pricier than some alternatives. Your satisfaction confirms that we're achieving our goal of being the best pool resurfacing company in Coral Gables. We're grateful for your trust and look forward to serving you again in the future!

Jaroslav J.
07/2024
5.0
pool cleaners
  + -1 more
We hired Alligator Pools to move our ugly pool equipment from next to our deck to around the side of our house. The Alligator team was super efficient and we would recommend them to anyone
Description of Work: Pool renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alligator Pool Services
Thank you for your wonderful review [Member Name Removed]! We're glad you found our work to be efficient and we were happy to help relocate your pool equipment! When you're ready for your pool renovation service in Miami, we'll be ready to go! We appreciate your recommendation and look forward to working with you again soon on whatever pool service in Miami you need!

Doris O.
06/2024
5.0
pool cleaners
  + -1 more
A big thumbs up for Alligator! Their pool service is top-notch. We’ve never had any issues with them and our pool has never looked better!
Description of Work: Pool cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alligator Pool Services
THank you D! We love working with you and it'[Member Information Removed] always a pleasure to catching up! We're so happy you're enjoying your pool cleaning service in Miami! Looking forward to talking again soon!

Kevin .
06/2024
5.0
pool cleaners
  + -1 more
Alligator Pools installed a new salt system for us. I was previously sold a salt system by my old pool company only to realize the thing was complete junk and within a year had stopped working. Alligator Pools guided our decision making and we ended up with a Pentair. More expensive than I had hoped for but we can now feel the salt and our kids love it! The water feels soooo much better!
Description of Work: Pool cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alligator Pool Services
Thank you for the review! We're always focused on making sure you have the information you need to make the right choice! Figuring out what pool equipment is best for your pool isn't easy! We're here to help with any pool equipment installations in Miami!

Maggy L.
05/2024
5.0
pool cleaners
  + -1 more
I've been using Alligator Pools for monthly pool cleaning for over a year now and they are easily the best company I’ve dealt with. I went through 3 pool cleaners before finding them. Eddy is fantastic. Every other pool guy we hired seemed to disappear and never return after a couple months but these guys always show up. Also great, I receive proof they showed up by their email system! Simply fantastic!
Description of Work: Pool cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alligator Pool Services
Thank you for the awesome review! We're thrilled to hear you've had a great experience with our pool cleaning service in Miami. Eddy and the team always strive to be reliable and professional. It's great to know our email confirmations give you peace of mind. Thanks for choosing Alligator Pool Service in Miami!

Rita E.
05/2024
4.0
pool cleaners
  + -1 more
Alligator Pools nailed it! Our pool was an eyesore and now I find myself staring at it! The crew was respectful of our yard and cleaned up after they were done. Given the size of the job I admit I had a lot of questions and I spoke to Martha in the office daily. She was always so nice and answered all my questions! Our pool has never looked better and the whole process was smooth from start to finish. Very thorough with their work! Thank you guys!
Description of Work: Pool resurfacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alligator Pool Services
Thank you for the positive review, we think it looks amazing too! We are constantly stressing to our team the importance of consistent communication so we are happy to hear you appreciated that effort! We'll pass along your words to the team!

Betty S.
04/2024
5.0
pool cleaners
  + -1 more
REALLY impressed with Alligator Pools and their honesty. Had an emergency pool repair involving my pool pump. Two other companies told me I needed a completely new pool pump which would have cost a small fortune. Alligator’s tech took a look and figured out that only the motor needed replacing. No joke they saved me about $1,000! Will surely call again as our pool is old and always has something going on with it!
Description of Work: Pool repair service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alligator Pool Services
Thank you so much for your glowing review and for trusting us with your pool repair needs! We're thrilled we were able to save you money on your repair - we will AWLAYS do that! We look forward to helping you keep your pool in perfect shape in the future!

Claudia W.
02/2023
1.0
pool cleaners
  + -1 more
These people are complete scam artists. In 2020 I bought a new pool pump motor from them. Less than a year after buying it it wasn’t working properly and I had to have a service call. Then two years after having it installed it is leaking and they sent me a proposal for a completely new pool pump including a new motor. When I balked at the idea of replacing a two year old pool pump motor the woman on the phone acted like it was totally normal and said that it only has a one year warranty. At my other home I have had the same pool pump for ten years with no issue. These people are scammers and I would stay away from them. Horrible customer service and they are dishonest as well.
Description of Work: I needed a new pool pump. It was replaced and then stopped working within a year. Then within two years it was leaking and they wanted me to replace it again!

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$700

Response from Alligator Pool Services
Baffled by your review but let us explain a comparable scenario. You buy a car, drive it 24/7/365, never add oil to it, and the car breaks down. You wouldn’t complain that the seller ‘scammed’ you, right? Of course not. It’s owner negligence, and the same is true here. We explained to you that reason your motor was having problems was because you had let the water-level drop too low, too many times. When that happens, motors heat up and the heat causes all sorts of issues. We were (amazingly) able to provide you with a temporary repair which greatly extended your burnt motor’s life. We’re sorry but there was nothing else we could do but quote you a new one. And we do consider ourselves artists - pool repair artists! Obviously all our other customers/reviewers have a very different opinion of us than you do. Sorry again?

Luis C.
05/2020
5.0
pool cleaners
  + -1 more
I have used Alligator Pool Services many times throughout the past ten years or longer. Alan has always done a great job. He shows up on time and gets the job done. I trust him completely.
Description of Work: Pool pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Alligator Pool Services
Thank you! Always a pleasure working with you

Joseph J.
09/2019
5.0
pool cleaners
  + -1 more
Used Alligator Pools for many years. Always professional crews, committed to high quality work...and very reasonably priced.
Description of Work: Repair cracks caused by tree roots, followed by total resurfacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Joseph J.
11/2018
5.0
pool cleaners
  + -1 more
Alligator (and Alan, the owner) have done exceptional work for me since I first hired them several years ago to resurface a small pool. Always responsive, courteous, highly professional, and well-priced. My highest recommendation.
Description of Work: Replacement of Pool Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Cathie D.
02/2018
5.0
pool cleaners
  + -1 more
Alan and his team are very professional. They put new diamond brite and replaced pool waterline tiles. The pool looks great!
Description of Work: Resurface the pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

jason C.
05/2017
3.0
plastering, pool cleaners
  + 0 more
So the day came when his crew showed up (3 of them) "in the rain" they started taking the old plaster off and they started re-plastering with bonding but I noticed they did not start taking the old coping off first like your suppose to. I walked out to the side of the house and noticed one of his workers were in the truck smoking. When I got closer I started to smell marijuana and noticed he had a joint in his mouth. So needless to say that was it for them so 1 he had no intention on changing out the coping and 2 he does not supervise he wonderful employees. So now we have and empty pool that the sun is beating down on the concrete that could buckle with of coarse this Miami weather. Al do you not understand your responsible for that pool left unattended with pot smoking workers that could have hurt themselves on my property. We could have sued you and you left the pool that way. You are a loser do not hire him.
Description of Work: We hired him to resurface the pool and add new coping.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$2,300

Christopher R.
03/2017
5.0
pool cleaners
  + -1 more
Several quotes were obtained. Allen of Alligator Pool Service was the best obtained. Allen explained the process from begin to end. Work started on the day promised. The crew was professional and proficient. The work was done as promised and clean up was preformed every day. As promised Allen came out several time to ensure that the pool was properly chemically balanced. Overall very satisfied with the entire project and have recommended him to a family member for their pool project.
Description of Work: Refinishing pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Marco S.
02/2017
5.0
pool cleaners
  + -1 more
It went GREAT! Alan was very professional, timely, and responsive. They managed to do the job quickly and on time, as promised. Alan went way out of his way to make sure we were satisfied with the job and that things were done to our satisfaction. The pool came out great, and looks beautiful. The LED lights that Alan suggested were a big hit, and make the pool look beautiful at night! I would most certainly recommend Alligator Pools!
Description of Work: Pool Resurface

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Susan W.
02/2017
5.0
pool cleaners
  + -1 more
They did a wonderful job. The results are beautiful, they did it on time and the cost was very competitive. They also did a few extra things to make sure the pool looked good.
Description of Work: Pool resurfacing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william G.
07/2016
5.0
pool cleaners
  + -1 more
Fantastic!! Couldn't be any happier. All the crew personal was top notch and courteous. Alan was amazing in his professionalism and work. I referred him to other family members who said he did amazing work on their pool and couldn't be happier...Thanks Alan!
Description of Work: Resurface pool, add water, and balance. Additionally, an automatic pool cleaner was installed after the surface hardened enough to install one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

william G.
07/2016
5.0
pool cleaners
  + -1 more
Couldn't be any happier, he came and went in a snap and it works perfectly. He recommended this pool cleaner and I can see why. It works wonderfully and super quiet...you don'y even know it's cleaning. Alan resisted taking any money for the job, I had to practically force him to take some money. How many people do that these days? He took time out of his busy schedule to come by and do the install. I'm speechless. I'm retired and disabled so doing these kind of things myself anymore is almost impossible. Thank you Alan!
Description of Work: Alan was kind enough to come out and install the Pentair Great White pool cleaner for me as I'm not physically able to do it myself currently. He had completed the Diamond Brite resurfacing for me not too long ago, which I also gave a review for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

william G.
06/2016
5.0
pool cleaners
  + -1 more
Alan came out to give an estimate and an approximate start date when we could expect the work to be started. The crew started when scheduled and went immediately to work. All work went as scheduled without problems. Unfortunately when pool was refilled a minor leak was detected and a repair was scheduled by Alan with another subcontractor. The leak was detected and repaired quickly. The pool is now filled and ready for the summer months and enjoyment. Thank you Alan and crew.
Description of Work: Resurfaced pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Gregory W.
02/2016
5.0
pool cleaners
  + -1 more
Great see above
Description of Work: I asked Alligator pools to come out and give estimate on resurfacing my inground poo based on the age I believed it was in need of surfacing. When Allen called me back he said the pool had at least 3 years left in it due to the good water chemistry. I thanked him for his integrity and I will be using him for ANY work on my pool from now on. He could have easily just performed the work and made a profit. Thank you for the integrity, it is hard to find these days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond E.
10/2015
3.0
pool cleaners
  + -1 more
We had another company come evaluate the pool after Alligator discontinued our service. The new pool company's opinion was the pool had been poorly maintained. The filter had not been cleaned in some time and the pool chemical balance was way off, suggesting Alligator had not been testing our pool regularly. It seems they were just coming and throwing tablets in the pool without testing the chemical balance and properly cleaning our filter. The guy that works for Alan is very passive aggressive and does not seem to be doing his job properly. I would look elsewhere as Alan does not listen to his customers and really only takes the word of his employee when there is a problem.
Description of Work: We have had Alligator Pools for several years but lately their service has been really poor. I reached out to Alan several times regarding an issue we were having and never got a return call. Finally got him to respond weeks later when the problem continued and his response was basically, "Maybe we should part ways." No attempt to resolve the situation and no responsibility taken for his company or his employee who did not follow through on what he said he would do. I was very dissatisfied with this company's customer service after being a loyal customer for many years. I would shop somewhere else if I were you. It's not like there is a shortage of pool cleaning companies in Miami.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$95

Response from Alligator Pool Services
I am sorry the customer feels that way. Please allow me to explain our position...What the customer failed to mention as the "issue we were having" was the customers VERY agressive dog. He bit my employee and harrassed him repeatedly. I DID reach out to Mr. {Member's name removed} and was promised the dog would be contained on our regular service day. This did not happen. I chose to REFUND the customers money and not subject my employee to a potentially dangerous situation AND Mr. {Member's name removed} to a potential lawsuit. I felt is was a fair solution. As you can see by our MANY 4 and 5 star reviews, his experience was the exception. Thank you.

Sandra P.
08/2015
5.0
pool cleaners
  + -1 more
As always, Alan provided impeccable service. He was punctual, professional and more importantly - honest. He told me what I did and did not need. Two thumbs up!
Description of Work: Replace pool pump, cartridge filter, seal and unscrewable lid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen W.
02/2015
5.0
pool cleaners
  + -1 more
A beautiful job. That's what the inspector and my pool guy said. The job was pleasantly, promptly, and professionally done. It was a pleasure to have the men on my property and beautiful to watch them work. They were neat, quiet, polite and professional. Watching the men spread Diamond Bright to the music they were quietly playing onto the pool was like watching a ballet. Alan, the owner is so wonderful to work with. He came through with everything he said he would and more. They worked very hard to clean the existing tiles and the ladder. Alan answered my daily calls and questions with patience. Several months ago this company replaced the sand filter and motor. Again, a wonderful experience. Our pool now looks inviting. We got lucky on Angie's List!
Description of Work: Refinished the pool, added tiles and to the steps and brought the pool up to code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Karen W.
11/2014
5.0
pool cleaners
  + -1 more
Most amazing service! He came when he said he would, replaced the equipment and left everything clean and neat. We saw Alan once. He was very pleasant gave us advice and a price we could live with. When my pool guy came, he commented on what a beautiful job it was and then asked 'Did you use Alligator?" I asked "Why would you ask that?" He shrugged and said they do good work. Bingo! We got lucky! I didn't research very much because we liked Alan and had a good feeling. Alligator Pools will refinish our pool next. He knows what he's doing.
Description of Work: Replaced pool sand filter and motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850
    • 1(current)
    • 2
    • 3

Contact information

8934 SW 129TH TER, Miami, FL 33176

https://alligatorpools.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
CPC1459915
Trade License Locale
Florida
Trade License Authority
Florida Department of Business and Professional Regulation
Trade License Expiration
08/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Plaster

FAQ

Alligator Pool Services is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Alligator Pool Services accepts the following forms of payment: Check,CreditCard,PayPal,Venmo,Zelle
Yes, Alligator Pool Services offers free project estimates.
Yes, Alligator Pool Services offers eco-friendly accreditations.
No, Alligator Pool Services does not offer a senior discount.
Yes, Alligator Pool Services offers emergency services.
Yes, Alligator Pool Services offers warranties.
Alligator Pool Services offers the following services: Pool Cleaning Service, Pool Repair, Pool Resurfacing, Pool Remodeling, Pool Renovation, Pool Maintenance, Pool Service, New Pool Equipment, Pool Plastering, Pool Tile Installation, Pool Coping Installation, Swim Out Benches, Pool Sun Shelfs, Residential Swimming Pool Service. Types of pool equipment installed including: energy-efficient pool pumps, pool filters, pool heaters, LED pool lighting, and salt chlorine generators, salt systems.
New Pool Construction, or Commercial Pool Service

Contact information

8934 SW 129TH TER, Miami, FL 33176

https://alligatorpools.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed