ABC MOVING INC

It started out okay. I contacted them from the internet and they quoted me a price. They picked up on time. They then called me and told me that they weighed the truck and my items were 5000 pounds. As their rate is based on pounds the price was much too high versus what they had estimated. I told them there was no way that the items weighed that much. They called back and said they had made a mistake and the correct weight was 3800 pounds. I thought this was still high but at this point they had our stuff. When the goods were delivered I looked inside the truck to see how things were packed. It was awful. Stuff was squashed together and boxes marked fragile were at the bottom of a large pile. A number of items were missing and broken. When they picked up our stuff in Florida they apologized saying they had forgot the identifying stickers to put on our boxes, furniture etc. They promised me as soon as they got back to their warehouse they would put the stickers on. None of our items ever had stickers on them when they were unloaded. They did find our dining room table top at their warehouse and send that to us. Other items they could not find. I then before I unpacked the boxes weighed all of our items and the total weight was 2667 pounds. I sent them an itemized letter requesting a refund for the overcharging. I also filed a complaint with the local Better Business Bureau. They did not respond to me or the Better Business Bureau. Do not use these people. They will overcharge you and not take good care with your possessions. They have not returned my last three phone calls or any of my emails.

THEY HAVE GREAT CUSTOMER SERVICE. THEY ARE VERY PROFESSIONAL. THEY CAME A LITTLE EARLIER TO HELP ME WITH MY BIG FURNITURE. WE PAID THE SAME PRICE THAT THEY SAID WE WOULD.