5 Stars Painting Inc

I called and made an appointment- thoroughly describing what we were looking to get painted and done. I even looked on their website and saw they also cover garage floors.. I take off of work to speak with Joel the painted who was schedule to come at 12pm for an estimate. I get a call just now, less than an hour before they are supposed to be showing up... Saying that they do not do the garages... I said ok... But maybe you should remove that from your website bc it's advertised even in it's own separate drop down and maybe your call center reps should be informing customers who inquire that it's not offered or doable. He summarized what he would be estimating today and he said it sounds like touch ups and he would 'rather not get into that' so he'd have to 'decline coming for an estimate' ?? lol A double door repainting? Sides of the house repainted? Above my garage repainted? A whole room painted? I didn't think that should entitle them to refuse even showing up, esp less than an hour before a scheduled appointment... Truly terrible work ethic and company communication between their workers.. Please do not schedule an appointment and make people miss days from work because you can't communicate between your painters and the individuals that answer the phone. Awful Angies list experience and I hope no one else has to deal with this as well.

Angel from 5 star painting is one of the most honest contractors I have dealt with. His professionalism is outstanding. He is timely, his prices are fair, he has finished all the jobs we hired him for earlier than originally anticipated. Beach Club Villas had stucco repair patches that had to be painted. He was able to match the color ( it was badly faded) and did an excellent job. We had a city violation for the wall peeling , again he matched the color took care of the chips and painted our wall so we didn't end up with a fine. Our pool deck was a mess multi layers of all kinds of paint and colors. The prepared the surface and applied a beautiful antiskid paint . Looks Brand Now. They are professional, worth every penny and you will get a personal touch and great job done with all you expected and more.

I recently purchased a new home and have been dealing with all sorts of contractors for the past two months. There are some contractors whom need constant supervision and will cut corners left and right, there are others who need minimal supervision, and will do just enough to finish the work, then there are those whom you can leave unattended, need no supervision, you can trust and will do excellent work. 5 Stars Painting, Inc., falls into the last category. From my very first meeting with Angel, the owner of 5 Stars Painting, Inc., you could immediately tell he knew his field. He was able to identify where the trouble spots where going to be, he told me how long the job was going to take and what to expect. At no time along the job did Angel come up with some hidden fees, or ?unexpected? surprises which would increase the price of the job. His initial estimate, was the final price. The work Angel and his crew did was simply amazing. Angel was professional the entire time, courteous with my family and paid incredible attention to detail. He even painted the little screws on the accordion shutters to match the house. Perhaps most importantly, Angel is someone you can trust. He goes above and beyond the call of duty to look out for his client?s interest. Let me give you two examples. On one occasion, I asked Angel if I should paint the roof as well. This would be more work and a greater fee for him. He looked me straight in the eye and said, ? If you want me to charge you more money, sure. In reality, once I am done pressure cleaning the roof, your roof is going to look brand new and will not need any paint.? He was right and saved me over a thousand dollars in paint and labor. In another instance, a fence contractor was not properly disposing of certain material, Angel pulled me aside and let me know what was going on. I was able to rectify the issue, before it became a problem. I cannot thank Angel and his crew enough.

I am impressed with the quality of the paint they used, the paint job, the carpentry work, and their overall attempt to do a perfect job. My contract stated that the price included replacing all rotten wood. At first, I didn't think I had but a couple of pieces, so I went back to check the contract as they kept replacing pieces. They even found and replaced a slightly rotten fascia board under a gutter that's hidden by the roof line. This was all in the contract.

THEY WERE VERY RESPECTFUL AND PROFESSIONAL. THEY WERE ON TIME TO MY HOME AND REALLY DID GOOD WORK ON PAINTING THE ROOMS. I GUARANTEE THEY WILL PAINT ANY ROOM FOR YOU AND IT WILL BE AN EXCELLENT JOB. THE WORKERS REALLY TAKE THEIR TIME WITH THE JOB.