Description of Work: Terrible cable provider. Expensive for limited viewing, unresponsive, bad customer service. Continued to charge for services after it was cancelled. Extremely unprofessional
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Christina F.
12/2016
5.0
cable tv service
 + -1 more
This is the best cable company in the city.
Description of Work: Moved and needed cable setup in new apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Calvin M.
12/2015
5.0
cable tv service
 + -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Sonny H.
10/2015
5.0
internet service
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
peter L.
07/2015
4.0
cable tv service, internet service
 + 0 more
We had problems with the transmission for over three weeks. But eventually the issue was resolved.
Description of Work: Installed new modem and cables.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$100
Victoria Alexia P.
06/2015
5.0
cable tv service, internet service
 + 0 more
It went smoothly, the installation took less than an hour and they explained how to use the device patiently. Now we have fast internet and am in love with my TIVO.
Description of Work: They installed TIVO devices in my house and set up my internet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Janet R.
09/2014
5.0
internet service, cable tv service, landline phone service
 + 1 more
I really don't remember the date of the service as you are asking so I put one there that may not be correct.
Description of Work: They provided telephone assistance and had me do a couple of simple things and it worked. Atlantic Broadband is my provided for bundled services.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Daria F.
06/2014
4.0
cable tv service
 + -1 more
Though Atlantic Broadband charges a lot to exciting customers, I have to say I am happy with their customer service. After my internet line went dead, I called late in the evening and they had a technician out first thing the next morning to restore my service. Other phone/internet companies would have dragged this out much longer.
Description of Work: Restored internet service after line went dead
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Don S.
08/2013
4.0
cable tv service
 + -1 more
The Tech found that the cable first on the splitter was not the cable going to my router. Once the coax cables were switched my internet service began to function correctly. This situation occurred while remodeling the apartment and am aware of this situation should I ever need to move my router to another location.
Description of Work: Technician checked on why my broadband service was not functioning properly.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Barbara W.
08/2012
4.0
cable tv service
 + -1 more
It started out great with a morning appointment--tech arrived on time. He couldn't do the installation by himself; supervisor called and they said he and another tech would be here by 2 PM to finish. It's now almost 3:30 and no one has shown back up.
Description of Work: Custom installation of cable through wall for flat screen TV.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$50
Jessica B.
10/2008
4.0
cable tv service
 + -1 more
And they over charged me for the first year, I was paying double, with two different account numbers due to the address on my account. My building pays for most of my cable bill, and evidently the address the building is using and the address I was using was slightly different so I was getting over charged?????
Description of Work: TV and Internet Service, the guy that came out to my house didn't respect my property (furniture, etc.) and didn't change out my cable box, so I had to call them out again to replace the cable box. I specifically asked that they don't send out the same guy, because he was a bit rude and disrespectful, and they sent him out anyways with a hat on, I wasn't sure if he was trying to disguise himself or what, it wasn't a great feeling.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$85
JILL S.
06/2008
5.0
cable tv service
 + -1 more
They are wonderful! It is the best thing I have done for technology since I let go of mega corporation. Take the leap and do it. Price is per month.
Description of Work: Cable, digital and phone services.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Service - Cable,
Internet Service,
Phone Service - Landline,
Voice Mail
FAQ
ATLANTIC BROADBAND is currently rated 4.1 overall out of 5.
No, ATLANTIC BROADBAND does not offer free project estimates.
No, ATLANTIC BROADBAND does not offer eco-friendly accreditations.
No, ATLANTIC BROADBAND does not offer a senior discount.
No, ATLANTIC BROADBAND does not offer emergency services.
No, ATLANTIC BROADBAND does not offer warranties.
ATLANTIC BROADBAND offers the following services: PHONE, HIGH-SPEED INTERNET & DIGITAL VIDEO SERVICES.