SWIM N SAVE POOLS

They do more than clean your pool. They make you aware of things that may need replacing soon. Always friendly and thorough!

They are always on time and do a great job. Alerts us to troubleshooting problems etc. very professional.

Chris is our regular pool guy and he left us a note last Tuesday saying he thought we needed a new cartridge. I called the office Monday the 7th and spoke to their dad! He was super nice, knew exactly who I was and what we needed. He said he would send Dave out either that afternoon or today. True to his word, Dave came out and replaced the bad cartridge. We have been customers of this company for four years. We have only experienced professionalism, politeness and friendliness. They know what they are doing with pools and have helped us many times with ours! We will continue to use this company as long as we have a pool!!!

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On February 8, 2012 the owner of Swim n Save, Mike Tolnay Jr., sold me a new Pentair Intelliflo variable speed pool pump which was installed by his son David. The bill for the pump and installation was $1139.00. Although my old pump was still working, I purchased the new pump because it was a more energy efficient system. I used Swim n Save for the purchase and installation because they were listed on Angies List with two good reviews and were only 13.6 miles from my home according to Google maps. As I said in my review after the installation, all went well. My old single speed pump was on a traditional timer set up with my Aqua Rite salt chlorine generator system. Since the new pump has its own internal timer system Dave simply moved the wires from the old timer system and connected them to the new pump and Aqua Rite Control with power on to provide chlorine to the pool whenever the pump was running. The system was all working. Several weeks later the printed circuit board (PCB) went out on the Aqua Rite Control panel. I purchased a new panel just like the old one and was reading the installation manual which stated “It is very important that the Aqua Rite is powered only when the pump is running”. The manual showed a wiring diagram for the Pentair pump Intellitouch panel to the Aqua Rite Control panel. I called Swim n Save and talked with Mike Tolnay Jr. and asked him if Dave could come by and look at wiring diagram and see what needed to be done so that the new Pintair pump I purchased from him would communicate with the Aqua Rite Chlorine System. Mr. Tolnay then (raising his voice) said, “Are you saying that we burned out the printed circuit board?”. I said, “No, I am not saying that; I have already purchased a new Aqua Rite Control box and just want Dave to stop by and look at the wiring diagram and tell me what needs to be done to have it work with the new pump that you just installed”. Mr. Tolnay, now screaming into the phone, said that they were too busy with new customers to come by and look at the wiring diagram. I said, “what about serving a customer that just spent over eleven hundred dollars with him and it would only take ten minutes”. He then went on yelling in the phone that he had too much work on the books to revisit my installation. I reminded him that I found his company on Angies List and would inform them of his poor customer service. Still screaming, he said “I don’t care who or what list you contact”. I have so much work I have to farm work out to my competitors and then he hung up on me. I then called the tec support at both Aqua Rite and Pintair and found out what I need for the new pump to communicate with my Aqua Rite salt chlorine system. Plus, I talked to another local pool repair company who told me what I need to do…..and did not charge me a penny. Please do not recommend Swim n Save to any of your members. I have never in all my years dealt with anyone in business that was as rude and unprofessional as Mr. Tolnay.

See above.

The overall experience went well. They provided the work as expected and verified that we were happy customers.