Sheryls Cleaning Services

Will rehire.

Hello are you available

They did a great job. Looked good and very thorough

This crew was professional and thorough. I will use them again and highly recommend them to others.

The team came in found out what needed to be done and went to it. Only several things I found had not been completed. I will set a new date with this Team.

Sheryl’s cleaning service got back to me with a quote and a schedule within 1 hour and I lined them up for the next day. My son moved into his apt at UF and it was a disaster. Sheryl’s cleaning went in and did a deep cleaning and we’re excellent.

Sheryls Cleaning did a move-in clean for us and did a great job. The price was reasonable. However, we also hired her to do the move out clean for our apartment. I confirmed the appointment time for Monday the Friday before. 20 minutes before our scheduled service I sent her a message with detailed directions because our apartment complex can be difficult to navigate. Fifteen minutes after the scheduled time she was not there and I still had not heard so I sent her a message. No response, so I called 5 minutes later and left a voicemail. Finally, after 30 minutes I messaged her saying I hoped everything was okay but I could not wait any longer because I had to be back at work. A few minutes later she texted me apologizing and said traffic was bad. I explained that I had tried to reach her numerous times. She said she was driving. Then, forty minutes after our scheduled time, she said she was on the way. I was already almost back to work and told her I was sorry but I could not stay and asked if she had availability another day. She said no, so I told her we would have to find someone else to do it but we would still be interested in doing a monthly clean with her. She seemed to be very annoyed that I was not willing to leave work again to go back to leave my key for her. I contacted her 3 times via text, once via phone call, and never got a response. Then she gave me attitude when I could not go back after I had already left work to let her in and waited for 30 past our appointment time for her. She then stopped responding to my texts. I had recommended her to friends, but I no longer will because of the customer service. I did my best to get in touch with her - she did not contact me to tell me she would be late or respond to any of my attempts to contact her. I would not recommend this company.

Sheryl was completely professional and she checked three times to make sure everything was done correctly before they left. I was completely satisfied and very very pleased with the service they did.