Windows by Grace, Inc. began business on January 1, 1987 in Merritt Island, FL. Grace and Mike Bowers are the owners of the establishment and we are proud to be a “Mom and Pop” business. We began part time and then decided to go full time when we leased a store front on North Merritt Island in September of 1988.We are a full services window treatment business - we dress windows. We can repair most vertical blind systems or replace them as we have a vertical blind factory on site. In addition to Hunter Douglas and our own vertical line, we are proud to offer window treatments from Graber, such as their line of Crystal Pleat honeycomb shades, etc., B&W Window Fashions with their fabulous line of Horizons woven woods, Aveno Window Fashions with their full line of window treatments, and in the drapery line, Ado fabrics, offering gorgeous sheers and their line of Adowraps and Ado Glides, their panel track treatment.
Business highlights
38 years of trusted experience
Services we offer
VERTICALS, BLINDS, SHADES, INTERIOR SHUTTERS, DRAPES, TOP TREATMENTS, CORNICE BOARDS, BEDSPREADS, TABLECLOTHS, PILLOWS & MANY OTHER DECORATING ITEMS FOR THE HOME.
We used them about 2 years ago. Previous experience: There are two tiny bathroom windows that were difficult to provide standard window treatments for. However, Windows by Grace was able to measure and create the perfect window treatments for both bathroom windows, and after they created these custom, in their factory, these were installed by this company in less than half an hour. These only took a week to order, custom crafted by this company, and professionally done. I am completely happy with all that they do. Thank you, so much for a job well done. I will definitely buy more from this company, as soon as my budget allows. Two years later. New experience: We called them back to do all of our windows. They kept us on file, and remembered what we ordered from before. We were able to install the same verticals as were installed in our bathroom throughout our entire home. I was impressed about the record-keeping that allowed us to match the verticals that were installed two years prior. First, the owner came out to the home and measured the verticals. A few weeks later, after they were custom-made, they called to schedule avisit to install the verticals. We do animal rescue, and are part of the TNR Program (Trap, neuter/spay and then release back to the wild). We are impressed how well these verticals lasted two years with all the stress the animals put them through. The ones purchased at the store never lasted like the ones in the bathroom installed by “Windows by Grace.” We are all so happy the company remembered the verticals ordered, previously, and how quickly these same verticals were installed throughout our home. We hope the new verticals last just as long as the ones that are still in new condition inside our bathroom. Thank you, Windows by Grace, and your entire staff for great record-keeping, courteous and friendly staff, a professional window mesuring team, and a well-expertise's installation experience
Description of Work: We used them about 2 years ago. Previous experience: There are two tiny bathroom windows that were difficult to provide standard window treatments for. However, Windows by Grace was able to measure and create the perfect window treatments for both bathroom windows, and after they created these custom, in their factory, these were installed by this company in less than half an hour. These only took a week to order, custom crafted by this company, and professionally done. I am completely happy with all that they do. Thank you, so much for a job well done. I will definitely buy more from this company, as soon as my budget allows. Two years later. New experience: We called them back to do all of our windows. They kept us on file, and remembered what we ordered from before. We were able to install the same verticals as were installed in our bathroom throughout our entire home. I was impressed about the record-keeping that allowed us to match the verticals that were installed two years prior. First, the owner came out to the home and measured the verticals. A few weeks later, after they were custom-made, they called to schedule avisit to install the verticals. We do animal rescue, and are part of the TNR Program (Trap, neuter/spay and then release back to the wild). We are impressed how well these verticals lasted two years with all the stress the animals put them through. The ones purchased at the store never lasted like the ones in the bathroom installed by “Windows by Grace.” We are all so happy the company remembered the verticals ordered, previously, and how quickly these same verticals were installed throughout our home. We hope the new verticals last just as long as the ones that are still in new condition inside our bathroom. Thank you, Windows by Grace, and your entire staff for great record-keeping, courteous and friendly staff, a professional window mesuring team, and a well-expertise's installation experience
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from WINDOWS BY GRACE
THANK YOU SO VERY MUCH FOR YOUR REVIEW ON ANGIE'S LIST. WE TRULY APPRECIATE IT AND TRULY APPRECIATE YOUR BUSINESS!
Pat C.
05/2017
5.0
window treatments
+ -1 more
Very well. First install was problematic. They came out 3 times to assure installation met my expectations.
Description of Work: Plantation shutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from WINDOWS BY GRACE
Dear [Member Name Removed] - Thank you so much for the great review. We truly appreciate you and your business. Let us know what we can do for you in the future. Thanks!!!
Maureen B.
07/2016
5.0
window treatments
+ -1 more
unknown
Description of Work: Very efficient and delivered when they promised.
Rating Category
Rating out of 5
Yes, I recommend this pro
Timothy D.
04/2016
5.0
window treatments
+ -1 more
Service was great from the initial phone call through installation. 8 windows were installed and only took about 3.5 hrs with 6 being a bit complicated to install.
Description of Work: Installed interior shutters
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Gabriele R.
03/2016
5.0
window treatments
+ -1 more
Estimate given on 2/22nd and installation took place on 3/3rd at my request;tracks were actually ready to be installed on 2/26th (super fast turnaround!) Replaced (1) extra long vertical blind track in my living room and (2) smaller ones in my master bedroom. Installation went smooth and Mike & Grace took all of the old tracks with them. Will definitely use again in the future.
Description of Work: Replaced (3) Vertical Blind Tracks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$284.09
Blaine N.
02/2016
5.0
window treatments
+ -1 more
unknown
Description of Work: I use Windows by Grace on a regular basis to repair the blinds in my beach condo that I rent out. Mike is always prompt and does excellent work. I would recommend the company to anyone looking for blinds repair.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Isabelle R.
06/2015
5.0
window treatments
+ -1 more
unknown
Description of Work: Installed solar shades. There was manufacturing defect which was addressed promptly and competently. Great service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Chris M.
04/2015
5.0
window treatments
+ -1 more
There are two tiny bathroom windows that were difficult to provide standard window treatments for. However, Windows by Grace was able to measure and create the perfect window treatments for both bathroom windows, and after they created these custom, in their factory, these were installed by this company in less than half an hour. These only took a week to order, custom crafted by this company, and professionally done. I am completely happy with all that they do. Thank you, so much for a job well done. I will definitely buy more from this company, as soon as my budget allows.
Description of Work: Provided custome verticles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Charline D.
10/2014
5.0
window treatments
+ -1 more
Everything went very smoothly. Mike and Grace are the BEST! The measurements were right on spot, the products are top quality Hunter Douglas, the installation was on time, clean and perfect ,and the service provided by EVERYONE was fantastic. This is the place to go if you want good, quality workmanship and good, quality installation. A++++++++ local business. I'll be seeing them again.
Description of Work: Plantation shutters on 3 windows, Hunter Douglas Applause Vertiglide on one window, and new tracks on 2 windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Diana Q.
08/2014
5.0
window treatments
+ -1 more
Curains were done very nicely, I could not be more pleased made a huge different in my house. Karen help me out with everything could not have done this without her help, she made suggestion gave her opinion double and triple checked very pleasant to work with. They also did my window treat and those were perfect Mike put them up so fast and very well done. I would use them again without hesitation.
Description of Work: Curtains for 7 rooms and window treatments.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Francis I.
03/2014
5.0
window treatments
+ -1 more
Installation did an excellent job. Only took them 1 1/2 hrs. The did lose the order and the installation was delayed a week but would use them again. Also, received an Angies List discount..
Description of Work: Installed window blinds throughout the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Gregory B.
01/2014
5.0
window treatments
+ -1 more
Pleasant to deal with, windows done on time and look great!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Ben R.
08/2013
5.0
window treatments
+ -1 more
great
Description of Work: Installed window treatment
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
James W & Sandra G.
08/2013
5.0
window treatments
+ -1 more
Grace came on time and had a lot of samples and gave me an estimate and I thought everything was fair. In a timely manner they had the blinds ready and they called and made arrangements to install. They were on time and installed all the blinds and all rooms look great. Fabulous job, love them.
Description of Work: Blinds & shades in 4 rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Donna L.
08/2013
5.0
window treatments
+ -1 more
I was very happy with the service. Grace Bowers came to my home right on time with many samples to choose from, measured the windows and answered all my questions. Mike Bowers took care of the installation, and couldn't have been more professional and pleasant. He even bundled the old vanes and put them out in my trash, and took the metal tracks for recycling. I like dealing with small, local businesses and the fact that the Bowers use American made vanes is a real plus. It was a pleasure to deal with Windows by Grace.
Description of Work: installed vertical blinds in four areas
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
JOEL M.
04/2013
5.0
window treatments
+ -1 more
Really good service. I was really pleased with the work.
Description of Work: They replaced a window shade.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rob E.
04/2013
3.0
window treatments
+ -1 more
Not sure what to make of my experience with this company. I called for an estimate. She showed up on time, gave me a reasonable price and left. I called the next day and left a message asking where I could view some samples online of the blinds we were discussing. Never heard back from her. Oh well, sometimes messages get lost, right? Called a week later and said we were ready to go ahead and have the work done. She said she would e-mail me a written work order. That was over a week ago and I have never gotten an e-mail or a phone call. And at our last contact I made sure she had my correct contact info. Lousy follow-up. Maybe a $1000 job is peanuts to them, I don't know. Obviously I would not recommend them.
Description of Work: Didn't have any work performed. See below for the reason why.
Rating Category
Rating out of 5
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
$1,000
Barbara T.
03/2013
5.0
window treatments
+ -1 more
Mike was on time and had the new tracks installed in less than one hour. He was very knowledge and professional.
Description of Work: Talked with Grace about getting an estimate for new vertical blinds. Once Grace looked at my blinds she recommended installing new tracks in lieu of purchasing new blinds. She gave me the price before leaving and stated Mike, the installler, would call when the tracks were ready. After waiting 3 weeks, I called their office and Mike said he could come out that afternoon.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$193
Tara M.
07/2012
3.0
window treatments
+ -1 more
Grace provided the best prices but as soon as she found out I was getting estimates from more than one company, she developed an attitude and did not want to deal with me anymore. I ended up going with Blinds of Alll Kinds. Although the prices were slightly higer, the customer service and listening to my needs was much better at Blinds of All Kinds
Description of Work: Grace provided the best prices but as soon as she found out I was getting estimates from more than one company, she developed an attitude and did not want to deal with me anymore. I ended up going with Blinds of Alll Kinds. Although the prices were slightly higer, the customer service and listening to my needs was much better at Blinds of All Kinds.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
Response from WINDOWS BY GRACE
I am puzzled by this because I do not have attitudes towards clients, especially potential ones! We are used to customers getting 2-3 estimates in this county so it would not have been a surprise when she told me she was going to also. If anything, we try to bend over backwards to earn a client's business. I am also surprised at the attitude toward my competitor. In 90% of the reports I get from mutual clients with this business, they have the very worst customer service - many times people are not even acknowledged when they walk in their door. The client must have said something to them or she would have been in the same boat! I feel bad that she has that opinion of Windows by Grace, but I guess you can't please everyone.
Matthew R.
04/2012
5.0
window treatments
+ -1 more
I had four Hunter Douglas honeycomb shades which were installed in 1996 by a different firm. They were not raising and lowering correctly and I called Windows by Grace for repair. Mike arrived onsite the next day and repaired three onsite and took one back to their shop for repair. He was on time, and very knowledgeable as he had a Master's Lever I and II certification from Hunter Douglas. I will give them all my business in the future. I recommend them to anyone for window treatment repairs.
Description of Work: Repaired the lines which raise and lower Hunter Douglas honeycomb window shades. They took the shades off the window, exposed the lines be removing hardware on the shade, replaced the line, and reassembled the shade and rehung it on the window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$101.23
bonnie L.
04/2012
5.0
window treatments
+ -1 more
Im new to the area and called Windows by Grace as they are close to my new home, Grace came out, measured, we talked about different options and she helped me choose the right window treatment for our home. Mike came out less than a week later to install the blinds and we love them !!! We will be using them again. Prompt Reliable Professional Good prices A+++ Bonnie
Description of Work: I would highly recommend this company to all, they were prompt, reliable, and the products are of high quality. I will be using them again for other windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Anne K.
02/2012
5.0
window treatments
+ -1 more
They were excellent. They gave prompt service and came when they said they would. They did a great job installing the shutters.
Description of Work: This company came to my home to install shutters on my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Robert D.
08/2010
5.0
window treatments
+ -1 more
Working with Grace was a joy. From the first day when the windows were measured, to completion of the job, there were zero problems. She didn't pressure me at all to do high-end custom shutters or blinds. She told me all the options and prices up front. And she helped me pick the perfect colors. I am completely satisfied with everything. I will definitely use Grace again for other windows in my house.
Description of Work: I called "Windows by Grace" to get an estimate for window coverings in our new house. I chose this company based on reports on Angie's List, and the recommendation of several friends. Grace came to my house the next day, and I was so impressed with her professionalism and knowledge, I hired her on the spot. She had excellent ideas for all the windows and her product recommendations were great. The custom shutter, blinds, and honeycomb shade are beautiful. They are exactly what I wanted. Installation was quick and highly professional. I'm more than pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
ELSIE B.
07/2008
5.0
window treatments
+ -1 more
She is very reasonably priced and does good work. She stands by her work and is willing to resolve any issues--for instance, I had some blinds that had broken and she came back and fixed them free of charge.
Description of Work: She installed all my window dressings at my house as well as my daughter's house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
ELSIE B.
08/2007
5.0
window treatments
+ -1 more
She is very reliable and does very good work. Very satisfied.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Treatments
FAQ
WINDOWS BY GRACE is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
WINDOWS BY GRACE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, WINDOWS BY GRACE offers free project estimates.
No, WINDOWS BY GRACE does not offer eco-friendly accreditations.
Yes, WINDOWS BY GRACE offers a 10% senior discount.
No, WINDOWS BY GRACE does not offer emergency services.
Yes, WINDOWS BY GRACE offers warranties.
WINDOWS BY GRACE offers the following services: VERTICALS, BLINDS, SHADES, INTERIOR SHUTTERS, DRAPES, TOP TREATMENTS, CORNICE BOARDS, BEDSPREADS, TABLECLOTHS, PILLOWS & MANY OTHER DECORATING ITEMS FOR THE HOME.