TUCKERS CUT RATE PLUMBING INC

Appointment was at 8:30 he showed up at 9:45, the employee came in and ran the shower water then goes downstairs to the unit under me for about 10minutes. He came back up and ran the sink water, he ran back downstairs for another 10 minutes. He came back upstairs and said everything was good to go then he left. Sink and shower still leaking!!! I called the business and couldn't get any help over the phone so im having to drive to see what was performed during the time he was here and why he left saying everything was good and then when I went to check the sink and shower are still actively leaking. Would not recommend

One thing that we like about them so far is they are really quick to get back to us. The estimate is to abandon the septic tank and getting us hooked up to the city water. So far, i haven't met them, my husband has been here. But they have been the ones who have been most helpful, been prompt with getting back to us. Really seems like they want the business. Nothing yet that I see needs to be improved, We are waiting for the final price.

He charged me $350 for less than one hour's labor to install it. When I asked about that rate he said that sometimes it takes only 20 minutes to install someone's water heater and he still charges $350. There's such a thing as a minimum rate for a service call but $350 for an hour!!

Unprofessional, unreliable- wasted my time.

They did a great job and even made a 2nd visit to address additional concerns.

I called for service at 8:17, 17 minutes after they opened. I exsplained the problem and they said they would be out. They couldn't give me a time tht they would arrive. My wife called again a couple of hours later and they said they would be out. I called again at 3:30 pm and asked whether they would be coming out. They said they were. It is now 5:15, 15 minutes after they closed and I still haven't seen or heard from them. I'll call somebody that will actually come to my house and not make promises.

Everything went fine.

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Called Tucker's on Friday and scheduled an appointment the following Monday. They said someone would call before they arrived. When, by 3pm that didn't happen, I called them and the woman who answered seemed preoccupied. Finally she told me she had found my "ticket" and someone would be calling soon. Never happened. The next day, Tuesday, I called around 3pm again since they looked like another no-show. This time the woman who answered was extremely rude & would not give her name. Eventally, a Mr. Tucker came on the line and promised me someone would take care of me the next morning (Wednesday, today) at 8:30am sharp. I said that would be fine. Guess what? It's 1:30 on Wednesday, and still no call, no show. I have just finished scheduling with another plumber (CDS Plumbing) who seems less likely to turn business away. Unbelievable!

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Well. Would hire again.

Everything done promptly, efficiently, and without any issues.

We've used them for our plumbing needs for years. They're always polite, punctual and thorough.

Tim from Tuckers came out the same day as I called. I had a shower and 2 toilets not working. Within the hour he had the blockage cleared out. He did an excellent job!

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I have been satisfied with all the services Tucker has provided including remolding our bathrooms and our kitchen. They also plumbed our hot water heater to the garage.

Workman arrived to find and fix leak. Told me that I would need a shutoff valve installed before leak could be found. Told me that if a leak detection company came out to locate the leak they would install valve at cost of $250. He said he could do it for $150-$175. He installed valve. He checked inside house for obvious leaks and then charged me $250 for shutoff valve. I was upset. I called company and spoke to manager (Otis?) who said I needed leak detection and Tucker would charge me $350 for that service. He also told me to shop around and I would find that other leak detection companies were charging $595 for leak detection. He then said that he would look into it, fix the problem with the $250 and call me back. He never called back. I then called and spoke to Mr. Tucker who said he would look into the problem and call me back. He never called me back. So I am stuck with a new shutoff valve for $250 and a leak that just keeps getting worse and worse. I called another leak detection company to come in and do the detection and repairs and they promptly informed me that I do not need a shutoff valve for them to find the leak....they would just use the main shutoff installed by the water company at the meter. Also, the price quoted me was $395. (Not the $595 referenced by the Tucker manager for other companies.) And they will find the leak and expose it. I believe that this company is owned and operated by a group of liars who have their own agenda and I would not recommend them to my worst enemy. The workman lied about the need for a shutoff valve and then charged more than the estimate. The manager lied about the cost he would charge (to find leak) vs. other companies and never called back as promised. The owner lied about calling back after investigating the problem.

I had fairly minor plumbing problems, but the most disconcerting was a kitchen sink faucet that wouldn't run water at all. It was a Moen all Moens are guaranteed for life. I had assumed the problem was from something under the sink but the problem was a bad cartridge in the faucet, which they fixed. My complaint is that they replaced the cartridge, without regard for the fact that it was under a warranty. When I called Tuckers and asked how I could utilize the guarantee, they very reluctantly told me that if I were to get the cartridge part from Moen, they would give me credit for it, if I brought it into their office. Apparently then, I'm SOL on the labor charge. The two plumbers that were sent out, seemed to move about the house very slowly in order to charge more for labor. For example, they took 20 minutes to get their tools out of their truck in order to begin working.

Everything went perfectly. The plumbers arrived, when they said that they would. They kept the bathroom clean while operating their equipment, and they knew exactly what they had to do to eliminate the problem.

They were on time. They knew exactly what they were doing. They were quick. The on-off valve now works properly.