They were very punctual, professional, and friendly -- a pleasure to deal with. My only complaint is that the new tank is green instead of white, but it's in the garage so I'll just try not to look at it much!
Description of Work: Replaced a leaking hot water tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$640
Maureen N.
12/2015
5.0
plumbing
+ -1 more
Very professional and cost came in at or under quoted amount. Would definitely call Sun Plumbing again for any type of plumbing work. It's hard to find a plumber willing to do small jobs but these folks handle service of all types.
Description of Work: Two different service calls for a new house where bathrooms and kitchens needed work in multiple places.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Suzanne C.
12/2015
5.0
remodeling, home remodeling, plumbing, water heater repair
+ 2 more
We had two vanities replaced and called Sun Plumbing to install the new faucets. We tried to coordinate the installation, but as remodels go, the vanities were not installed until late on the day we asked the plumbers to come in. The ladies in the office scheduled us for the next day, which was great. Unfortunately, things happen, and Sun Plumbing was only able to install one faucet because the hole in the second vanity had not been drilled. They were able to come back the same day and install the second faucet without an additional service charge. The faucets work great and the plumbing under the cabinets looks wonderful too. No leaks. The Sun Plumbing personnel are always professional and do a terrific job. I can't say enough good things about the ladies in the office either. They really made an effort to help us out with the remodel. We've call them several times over the past few months to replace a water heater, replace a toilet and fix a shower faucet. Each time we get the same professional response and the work is always performed correctly.
Description of Work: Installed two owner purchased bathroom faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Caroline N.
10/2015
5.0
plumbing, septic tank
+ 0 more
So glad they had techs available on Saturday. The gentleman showed up when promised and got the faucet fixed quickly even though it was raining. (Had to use a torch to sweat the new faucet onto the copper pipe). They did such a great job at a good price, called them Monday to have them pump our septic tanks.
Description of Work: Replaced an outdoor faucet that broke and had to turn the water off to the house until it was repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Richard M.
08/2015
5.0
plumbing
+ -1 more
No muss, no fuss. Even used parts I had purchased. Completed it in under 1 hour.
Description of Work: Replace a water cutoff valve under sink, and replace faucet set.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Jerry T.
07/2015
1.0
plumbing, septic tank
+ 0 more
No way to treat a plumbing emergency, let alone a very long time customer.
Description of Work: All toilets in the house started backing up uncontrollably. We are on a septic tank. We've been a customer of Sun Plumbing for over 26 years, and have spent a lot of money with them over the years. Called them around 9 am on a Wednesday morning with this crisis, and after being put on terminal hold twice was told the best they could do was come the next day. No way to treat a long-time customer with a plumbing emergency. Will not use Sun Plumbing again..
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Sun Plumbing
7-13-2015 [Removed member information], First, I appreciate and want to thank you for being our long time customer. Please understand that we treat ALL customer emergencies with very high priority. Unfortunately, the amount of emergency calls can be somewhat overwhelming at times—as was the case the day you called. That day, all the trucks worked dawn to dusk and there just wasn’t any way to fit another emergency in. In this business, that sometimes happens. The CSR put you on hold only to discuss with the dispatcher to try to fit your call in. After working on your behalf, she did inform you that the next day was the earliest available. She tried. I instruct all of my CSR’s to accurately schedule ONLY what will be completed as promised. As you know, we always do that. Also, our records show that we pumped out one of your septic tanks on 3-19-2013 and two tanks on 10-18/19-2013. On BOTH of those occasions it was noted that your septic drain field(s) were not properly functioning. I have no record of any repair/replacement being made. The failing drain fields are the root cause of your problems and need to be addressed to remedy your reoccurring, and now sometimes emergency, issue. I know any plumbing back up can be very frustrating so I do understand your venting. I too would feel the same way. However, I am truly surprised that you are totally dissatisfied after all our years of exemplary performance and feel this response is just not a fair one. If we had scheduled your service call and did not show up, I would agree, but, you were told during your phone call what we were able to promise. I am glad that you did find a company to service you on your time of need and only hope that you reconsider calling us for any of your future needs. My Best Regards, Steve Rutherford President/Owner
Robert M.
04/2015
5.0
plumbing
+ -1 more
They did good work. They were honest in their presentation of the problem.
Description of Work: They found a leak in one place and had to replace some parts in another place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Kathy W.
03/2015
5.0
plumbing
+ -1 more
They are coming back to change out some valves and a kitchen faucet. The tech was very informative and helpful. He was very friendly. The service was great.
Description of Work: They fixed a sink that was draining slow and looked over a toilet that was running slow.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
James A.
11/2014
5.0
plumbing
+ -1 more
Mark C. was there in just a few minutes because his previous job was close to my home. He quickly replaced the water valves and washer hoses. Her was professional and friendly. I have had Mark make numerous plumbing repairs to my home and I have always received the best service.
Description of Work: Repaired seized washing machine hoses and valves
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Paul D.
09/2014
5.0
plumbing, septic tank
+ 0 more
They arrived when they said they would called ahead to make sure we would be there. Very professional went right to work. the service men were very knowledgeable and answered all my my questions. 10/10 would recommend again only took them and hour or so to finish up. I will definitely be using them again in the future. We shopped around and they werent the bottom dollar lowest price but they came highly recommended and we heard bad things. About the other company.
Description of Work: Pumped two septic tanks and did an inspection of both tanks and drain fields.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$675
Deborah B.
07/2014
5.0
plumbing
+ -1 more
All went well and I even had an external water pump that was no longer in use and blocking my walkway a bit. I asked him to cut it and take it. He did at no extra cost.
Description of Work: Outside plumbing between city main and house dry rotted and split. They arrived earlier then their time and fixed it to last in the elements. He had to did a little and landscaped well after.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Ken H.
06/2014
5.0
plumbing, drain cleaning
+ 0 more
Steve Hayward showed up on time and was extremely professional, and a very nice guy. I explained what the issues were and he quickly diagnosed what was wrong. As he was cleaning out the drains, he was extremely neat and left ever sink and drain as clean, if not cleaner than it was before he worked on it. He treated me and my home like I was family. When I need them again, I will ask for him by name.
Description of Work: Diagnose and unblock slow drains in multiple rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Darnell & Robert C.
06/2014
5.0
plumbing
+ -1 more
They did an excellent job and I was very pleased with everything. So far everything is working just fine and they cleaned everything up. They were very courteous, very professional and they were very good. They come out and know exactly what they are doing and take care of things correctly. They were a little pricey but it was worth it. They told me that if anything wasn't to my satisfaction, I was to call them back and they would be right out here to take care of it.
Description of Work: I used Sun Plumbing for plumbing. They came out on two different occasions this year. I did have a high water bill and it was determined that it was because of something that needed to be corrected so I told them about it when I called and they sent some body right out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kyle J.
06/2014
5.0
plumbing
+ -1 more
Scheduling seems to be a bit of a difficult thing with Sun as the window for a service call is essentially any time during the day, although they will provide you with a 30 minute notice. That said, the first call happened on a Saturday morning and the fellow running the septic truck was extremely friendly and had a very positive attitude. He introduced himself, inspected everything immediately, provided a solid professional recommendation, and performed all of the tasks required of him in a relatively short amount of time (dug up a planter, drained 3 septic tanks, identified the pump problem, repaired the grounds, and set up the second service call). Probably the best interaction with a repairman that I've ever had. The second call happened on a weekday afternoon. It involved one plumber and an assistant, neither of whom introduced themselves or provided much in the way of dialogue throughout the process. They did quickly replace the pump and did an ok job on repairing the grounds (returning mulch to a flowerbed, some sod). They had thrown away the paperwork for the new pump, but I was able to recover that documentation (albeit somewhat dirty due to its interaction with the removed pump). All in all, the speed and quality were great. The first tech was light years ahead of the second tech and his assistant in terms of helpfulness throughout the process. Price seemed to be straightfoward...would recommend them to anyone with some caveats around what to expect from the scheduling process.
Description of Work: The initial service call with Sun Plumbing was for a clean out of my septic system, which resulted in identifying the fact that my septic pump was in need of replacement. The follow-up call was to install the replacement pump.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Beverly R.
05/2014
5.0
plumbing
+ -1 more
We were well pleased. We purchased the Rheem 50-gallon electric water heater and expansion tank directly from Sun Plumbing, and had them install it. They hauled away the old unit, and left the area neat and clean.
Description of Work: Replaced hot water heater and expansion tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$606
Beverly R.
05/2014
5.0
plumbing
+ -1 more
Very well. Came at time scheduled - went right to work - and did a good job. Completely pleased with this service.
Description of Work: Pumped out septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Lorraine M.
05/2014
5.0
plumbing
+ -1 more
Did a great job. On time, service same day as my call and professional.
Description of Work: Fixed a leaking toliet
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137.45
John M.
04/2014
5.0
plumbing
+ -1 more
I used them 4 or 5 times. They have to do the concrete, find the leak, and sealed it up. They are always very responsive. I live out of town and when I call them up, they are quick to get out there. I tried different places and they are the ones that I can get to respond because the biggest problem in my area is that I call people and they don't call me back or they can't get out there to my property and things like that. I think the pricing was good.
Description of Work: I used Sun Plumbing to seal a plumbing leak.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$600
William & Cathy S.
04/2014
5.0
plumbing
+ -1 more
Service technician called ahead to let us know when he would arrive and was right on time. Work was done in a timely and professional manner and area was put back in order before they left. Technician explained the system to us, since this is a house we just recently moved in to and showed us where everything is located.
Description of Work: Pumped septic tank for routine maintenance and cleaned filter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
John M.
03/2014
5.0
plumbing
+ -1 more
Both tasks were completed to my satisfaction.
Description of Work: Faucet replacement and replaced flush mechanisms in two toilets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Robert B.
03/2014
5.0
plumbing, water heater repair
+ 0 more
Showed up right on time. received a call ahead of time telling me who was coming and when. neat, did good clean up and nice work on the new unit.
Description of Work: replaced a leaking solar water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
gloria L.
02/2014
5.0
plumbing
+ -1 more
Everything went great. Couldn't ask for a better result. Michael also found my cut-off for the water line for my refrigerator.
Description of Work: Repaired tub cold water faucet and shower faucet. Did excellent job. Michael was very knowledgeable and professional. Would recommend him to anyone. Others had told me this would be a expensive job and would need to cut into the side of my tub and remove and replace tile. Wrong. None of that was necessary. Thanks Sun Pluming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Michele G.
01/2014
5.0
plumbing
+ -1 more
Called Sun Plumbing at 11a and by 2p they had Steve at our house ready with new heater. Two hours later he was done. Fast, clean work, friendly. These guys can't be beat. Would recommend them to anyone. Ed was out a week ago to fix a leaky showers head and the experience was just as good. Can't say enough good things! If you need a plumber that knows their stuff and are honest and professional then look no further than Sun Plumbing.
Description of Work: Our hot water heater died and was leaking all over the place. Needed new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$611
Louise M.
12/2013
5.0
plumbing
+ -1 more
Everything went well. He turned off the water, removed the rusted piece of pipe/tube and fitted a new outside faucet for us.
Description of Work: An outside faucet broke off (while turned on!) and the serviceman came out as soon as he finished the job he was working on (this was a Saturday) and replaced the faucet for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Louise M.
12/2013
5.0
plumbing
+ -1 more
He unpacked the faucet and sink and checked to be sure they were going to work in our location. Thank goodness he did because the faucet we had picked out had too high a curve in it and wouldn't fit under a small decorative shelf above the sink. He helped with suggestions on what to look for and we went back and purchased the right size faucet. Everything went well. He was back out in 3-4 days to install sink and faucet and we are very satisfied. He was a very professional worker and wouldn't hesitate to have him back in my house at any time.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Sewer Cleaning
FAQ
Sun Plumbing is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Sun Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Sun Plumbing does not offer free project estimates.
No, Sun Plumbing does not offer eco-friendly accreditations.
No, Sun Plumbing does not offer a senior discount.
Yes, Sun Plumbing offers emergency services.
Yes, Sun Plumbing offers warranties.
Sun Plumbing offers the following services: Residential and commercial Plumbing, drain cleaning, remodeling - kitchen and bathroom, sewer cleaning, water heaters & softeners.
We no longer offer septic services or installations.